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Efficiencies and Organisational Change Manager

2 months ago

Swansea, United Kingdom Government Internal Audit Agency Full time

Job summary

We are an executive agency of His Majesty�s Treasury (HM Treasury), established in April 2015 to improve the quality of internal audit provided to central government.�

Most of the Agency�s people are professionally qualified internal auditors, accountants or investigators.�

Many are also specialists in areas including counter fraud, project management, digital and commercial audit.�

We lead both the Government Internal Audit Profession and the Government Internal Audit Function.�

Our workforce brings with it a unique depth of experience gained in a wide range of government departments, related bodies and other sectors.�

This enables us to offer a high-quality service based on cross-government insight and a strong understanding of our customers� business.�

In GIAA, we aim to be a great place to work and to ensure that we have the capability and capacity to make even more of a significant contribution to achieving A Brilliant Civil Service over the coming years.�

Our initial focus was on becoming �a single audit practice�. We are now focused on taking GIAA to the next level so we can provide better insights and better outcomes for government.

Job description

In summary the postholder will:

� � � � � � � Develop and facilitate change initiatives using relevant and proportionate insights for example conducting root cause analysis, stakeholder interviews and focus groups, data mapping and analysis and utilising existing performance analysis data wherever possible;

� � � � � � � Proactively identify, manage and nurture relationships with key internal and external stakeholders as you lead the implementation of each change initiative;

� � � � � � � Support rollout and implementation of change management and project management tools and templates, to ensure a consistent approach across the organisation;

� � � � � � � Help promote cross-team working through effective engagement with teams outside of immediate work area and provide a safe space for collaboration in order to plan and implement effective change initiatives including leading focussed workshops, action learning, problem solving meetings and informal discussions.

� � � � � � � Write high quality business case content, co-ordinating any specialist input regarding business change;

� � � � � � � Lead benefits realisation across change initiatives and understand the impact of all business change activities on benefits management including proactively defining, quantifying and tracking the realisation of benefits to support the justification, approval and implementation of change initiatives and projects;

� � � � � � � Continuously evaluate change management strategies and adapt approaches based on feedback and evolving stakeholder needs and implement best practice and lessons learned from initiatives to optimise future implementations;

� � � � � � � Identify, qualify, and update change readiness criteria before the implementation of change initiatives. Report on the tracking of these, including �approve/refuse� go-live criteria;

� � � � � � � Lead on the creation and use of all the required business change products for the organisation and ensure they are used appropriately;

� � � � � � � Lead on the change evaluations and impact assessments needed to support the organisation�s strategic objectives.

� � � � � � � Lead on business change messaging, working closely with the Communications team. Provide content for communications relating to business change across the programme, ensuring learning and development needs for staff are considered. Champion the employee journey throughout transformation and change delivery;

� � � � � � � Identify, classify, and update the stakeholder engagement plan in relation to business change and benefits activities. Lead stakeholder engagement on change initiatives, to ensure it aligns with business change best practice. Be a point of contact for senior stakeholders on change and benefits;

� � � � � � � Provide direction and guidance to the team, and support development of others. Lead benefits and business change activities across the organisation, focusing on the development of benefits and change management capability and providing coaching and learning support;

� � � � � � � Use data analysis to make evidence-based decisions and produce and present reports detailing analysis outputs and visualisations for GIAA colleagues and customers;

� � � � � � � Use digital tools to increase efficiency and productivity across the agency;

� � � � � � � Drive improved customer service and efficiency outcomes by planning, implementing, and evaluating changes, involving immediate team and wider stakeholders and colleagues;

� � � � � � � Deliver timely performance with energy, taking responsibility and accountability for quality outcomes within your projects and work streams.

Person specification

You will be required to write a statement of suitability of up to 1000 words setting out how your skills and experience meet the following criteria:�

1. � � � � � �Skilled in leading change management, evaluations, and impact assessments.

2. � � � � � �Expertise in benefits realisation and understanding the impact of business change activities.

3. � � � � � �Proven experience in leading teams and working groups to achieve successful outcomes and buy-in for change initiatives.

4. � � � � � �Clear, adaptable communicator, able to explain complex issues to non-experts.

5. � � � � � �Strong relationship-building and stakeholder influencing skills including building trust and credibility at all levels.

6. � � � � � �Strong analytical skills with a focus on evidence-based recommendations.

7. � � � � � �Ability to manage sensitive, competing issues and navigate complex relationships under pressure.

Candidate Qualifications (desirable)

Project Management qualification PRINCE, APM, Agile.

Knowledge of project management, engagement and change

Benefits

Alongside your salary of �53,661, Government Internal Audit Agency contributes �15,545 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Benefits

Competitive salaries and in-year rewardsFlexible workingA with an average employer contribution of 27%Discount on big brandsVolunteering daysSeason Ticket Loan and Cycle to Work SchemesFree eyesight testsFamily-friendly HR policies25 days� annual leave increasing by one day per year of service to 30 days after 5 years� serviceGeographically based Agency