Organisation Talent and Learning Support

6 months ago

Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

**Details**:
**Reference number**:

- 340795**Salary**:

- £23,847**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- Human Resources and Estates Directorate**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- SwanseaAbout the job

**Job summary**:
Are you a conscientious person with a committed work ethic?

Do you thrive in a fast-paced work environment?

Would you like the opportunity to work in a team that prides itself on reputation?

If so, we would love to hear from you

**Job description**:
This is a brilliant opportunity for you to join a multi-tasking team providing support for a range of administrative duties. Due to the varied tasks that will be undertaken, this role will prove to be exciting and rewarding

Based in the DVLA in Swansea, as our Talent and Learning Support Officer you will work with two other administrative officers to provide full administrative support for managers, from co-ordinating courses and learning events to engaging with both internal and external colleagues and stakeholders to managing multiple inboxes.

We are an interactive team which delivers a professional and efficient service. We create positive first impressions for all new starters and subsequently all DVLA staff who attend our courses and events so it is crucial that we provide a quality service. We are able to observe tangible outcomes which makes this role extremely rewarding and worthwhile.

**Responsibilities**
- Your responsibilities will include but will not be limited to:_
- Providing full administrative support and co-ordination for all Civil Service Learning courses to include arranging dates and delegates, cancellations, substitutes, waiting lists, course materials, room bookings and the updating and monitoring of the training bookings databases.
- Liaising and engaging with relevant providers, suppliers, stakeholders and training organisations to ensure the effective and efficient delivery of all DVLA training and events.
- Supporting the work of the Talent and Learning Delivery Manager by providing administration and co-ordination for learning events, Agency wide programmes, articles, and the creation and broader circulation of communication items in line with directorate processes and procedures.

For further information about the role please see the attached role profile.

**About us**
- At the Driver and Vehicle Licensing Agency (DVLA) our work matters. Impacting the lives of over 49 million people in the UK, we do more than provide driving licenses and number plates.
- We’re at the forefront of digital within government, with a focus on moving away from traditional paper-based transactions to new IT driven solutions. We aim to provide an excellent digital service to our customers.
- We are an exemplar of supporting employee wellbeing We invest in you, provide opportunities to learn new skills and as a result, give you the confidence to carry out your role. Our commitment to your learning and development guarantees that everyone at DVLA can reach their highest potential.

If you would like to read more about the great opportunities at DVLA please click the link here.

**Additional Information**

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.

**Person specification**:
To thrive in this role you will be highly organised, enthusiastic, proactive and confident. You will value the importance of working as part of a team, be willing to stretch yourself and support your team members to continually deliver to set standards.

You can use your own initiative, with the ability to think on your feet, knowing when to escalate work if required. You can manage and prioritise your time effectively which will allow you to multitask and be flexible in your role, whilst delivering in a fast paced environment.

There will be frequent interaction between you and both internal and external stakeholders so we would like you to have positive stakeholder management skills to allow you to establish and maintain relationships, continuously managing a quality service.

Excellent Microsoft Excel, Word and PowerPoint skills are a requirement for this role, so we would like you to have an intermediate level of capability.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a

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