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Facilities Assistant

4 months ago

London, United Kingdom CBRE Full time
Department: Workspace Solutions

Job Title: Facilities Assistant

Reporting to: Facilities Coordinator

Location: London

Summary of role:

To support the Facilities Coordinator in the delivery of various office administrative, hospitality, and reception type services within the client's London premises.

Objectives:

To work within the CBRE company guidelines to provide the client's internal and external customers with supportive, efficient and professional services at all times.

Job Responsibilities:

  • Manage the reception area with a courteous, pleasant and professional presence, greeting and assisting all the staff and visitors
  • Daily Quality Floor Checks
  • Displaying signage, as requested and as appropriate
  • Posters in Washrooms
  • Provide general safety and security support by managing and processing any requests for access control devices and passes for staff, contractors and visitors.
  • Ordering & Preparation of C badges for contractors in catering, facilities, & janitorial team
  • Preparing contractor permits to have works performed, as required
  • Provide general administrative and logistical support to the Facilities Coordinator and other line managers as necessary
  • Assisting with daily and weekly audits/ reports
  • Daily Reception / Collaboration Safety Checks
  • Weekly Quality Floor Checks
  • Weekly Unseated Reports
  • Weekly Visitor Reports
  • Monthly Bike Audits
  • Monthly FloorScope Audits
  • Providing support to the team regarding Weekly On-Boarding of new employees and contractors
  • Preparation of Event Badges
  • Verification of identity of TVCs
  • Weekly Reporting of Checked-In guests & No-Shows to People Ops
  • Assisting with meeting room requests
  • Ordering & Distributing of Bike Passes/Tags to Googlers
  • Fulfilling client requests via guts tickets
  • Maintain constructive and positive professional relationships with all other CBRE service delivery staff and their appointed contractors

Candidate Requirements:

  • Excellent communication skills with the ability to interact with individuals from a wide variety of social and educational backgrounds
  • Ability to handle multiple requests and work in a fast paced and often demanding environment
  • Ability to accurately complete tasks, assignments and responsibilities in a timely manner
  • Able to function with a high level of initiative and proactivity
  • Dependable and flexible, able to work independently as well as part of a team
  • Responsive to customer requests in an empathetic, supportive and productive manner
  • Posses a high level of IT literacy
  • Must remain calm, courteous and polite in all circumstances