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Payments Client Service Oversight
1 month ago
Are you a self-motivated, flexible individual with strong analytical skills? We are looking for candidates like you
As Payments Client Service Oversight & Governance Senior Associate within the Advocacy and Control Execution Team you will be responsible for the oversight and governance of risks and controls associated with Payments Client Service functions across EMEA. You will engage with multiple internal stakeholder groups including, Client Service Teams for Treasury Services, Merchant Services and Trade Finance in addition to other Global Partners across the group.
Job responsibilities
- Leads / represents Advocacy and Control Execution on projects required to meet local, regional and global regulations
- Prepares and gathers material for EMEA governance meetings / risk and control forums and other reporting as required
- Partners with senior managers to agree key content of materials
- Acts as key liaison within the EMEA Advocacy & Control Execution team to drive consistency and identify opportunities for process improvement
- Leads and owns governance and oversight of the following, including partnering with the EMEA Payments Control Management organization as required -
- Data breaches / privacy incidents
- Overdraft notifications
- Procedure Management / re-certification
- Supports on Early Escalations / RED Events as required
- Builds strong relationships across the Client Service Teams to help drive continued evolvement and improvement of the governance and reporting process
Required qualifications, capabilities, and skills
- Ability to build strong working relationships with business partners in internal LOBs
- Self-motivation coupled with strong analytical skills and internal process control skills
- Attention to detail combined with an ability to absorb information and form an opinion or conclusion
- Familiarity with data visualisation / automation tools - Tableau, Xceptor, Alteryx
- Strong PowerPoint and Excel skills
- Excellent report writer and summarizer of complex issues / solutions
- Superior presentation and communication skills
- Ability to complete work to deadlines, with a sense of urgency and effective time management including: goal setting, planning, prioritizing, scheduling, and monitoring
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
