Current jobs related to Client Service Account Manager - Bournemouth - JP Morgan Chase Bank, National Association

  • Client Service Account Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom JPMorganChase Full time

    Job Title: Client Service Account ManagerAbout the Role:We are seeking a highly skilled Client Service Account Manager to join our team at JPMorganChase. As a key member of our organization, you will be responsible for delivering exceptional client service and building strong relationships with our clients.Key Responsibilities:Develop and maintain deep...

  • Client Service Manager

    4 days ago

    Bournemouth, Bournemouth, United Kingdom J.P. Morgan Full time

    This is an exciting opportunity to grow your career as a people manager in Payments. Your primary responsibility will be overseeing client experiences with JPMorgan Payments, providing guidance, and resolving issues by escalating them to senior management when necessary.As the Client Service Manager - Vice President in the Payments team, you will be managing...

  • Client Account Services

    5 months ago

    Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking to develop your experience in Client Account Services while performing advanced/complex customer onboarding activities? Then this is the team for you! **Job responsibilities** - Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet deadlines - Manages end-to-end...

  • Client Account Services

    6 months ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Are you looking for a role where you will be building trusting professional relationships and connecting with both external and internal clients? Then join our team! As a Client Account Services - Senior Associate in the Service Delivery Team, you will be managing advanced client onboarding, guiding clients through market entry requirements to enable...

  • Client Account Services

    5 months ago

    Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking for a role where you will be building trusting professional relationships and connecting with both external and internal clients? Then join our team! **Job responsibilities** - Leads the end-to-end account activities including fund launches, closures, mergers, and remediations within service level agreements - Delivers...

  • Senior Client Service Professional

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Quantum Full time

    About the RoleWe're seeking a highly skilled Senior Client Service Professional to join our team at Quantum. As an Account Manager, you'll be responsible for managing client relationships, developing strategic plans, and delivering exceptional results.Key responsibilities include:Managing client accounts and developing strategic plans to drive business...

  • Senior Client Manager

    3 weeks ago

    Bournemouth, United Kingdom Public Practice Recruitment Ltd Full time

    Senior Client Manager Step into a leadership role where you can shape your career while working in the beautiful coastal city of Bournemouth. Are you ready to manage high-net-worth clients and make a significant impact within a leading accountancy firm? An exciting opportunity has arisen for a Senior Client Manager job in Bournemouth with a highly respected...

  • Client Account Services Senior Associate

    5 months ago

    Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** If you are looking for a job share role on a 19 hour contract, this is the role for you. **Job responsibilities** - Leads the end-to-end account activities including fund launches, closures, mergers, and remediations within service level agreements - Delivesr the end-to-end market account opening process for clients and provide guidance...

  • Client Success Manager

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Gungho Marketing Full time

    Client Success ManagerAs a key member of our team, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our services. You will build deep relationships, guide clients through onboarding, provide ongoing education, and identify growth opportunities—making sure our clients not only stay with us but thrive with us.Key...

  • Client Success Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Gungho Marketing Full time

    12 Month Fixed Term Contract – Maternity CoverAs a Client Success Manager at Gungho Marketing, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our services. You will build deep relationships, guide clients through onboarding, provide ongoing education, and identify growth opportunities—making sure our clients not...

  • Client Success Manager

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Gungho Marketing Full time

    12 Month Fixed Term Contract – Maternity CoverAs a Client Success Manager at Gungho Marketing, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our services. You will build deep relationships, guide clients through onboarding, provide ongoing education, and identify growth opportunities—making sure our clients not...

  • Senior Accountant

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom CMA Recruitment Group Full time

    CMA Recruitment Group is working with a local, independent firm of accountants in Bournemouth to add to their small, friendly team. This role offers the opportunity to work on a varied portfolio of SME clients, providing accounting services and business advice, alongside the chance to develop your career with a path to management.Key Responsibilities:Deliver...

  • Service Charge Accountant

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Connectus Recruitment Full time

    Service Charge Accountant Job DescriptionWe are seeking an experienced and detail-oriented Service Charge Accountant to join our clients team in Dorset. The role offers a hybrid working arrangement, giving you the flexibility to split your time between home and our office.Key Responsibilities:Create detailed service charge budgets for properties, including...

  • Client Relationship Manager

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are looking for a skilled Client Relationship Manager to join our team at beBee Professionals in Bournemouth, United Kingdom. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients,...

  • Account Manager

    2 months ago

    Bournemouth, Bournemouth, United Kingdom Aston Charles Full time

    Job Opportunity: Account HandlerAbout the Role:We are seeking an experienced Account Handler to join our team at Aston Charles. As an Account Handler, you will be responsible for managing a portfolio of clients, ensuring their risks are adequately covered. This role will involve working with a range of clients, including property management companies,...

  • Account Manager

    2 months ago

    Bournemouth, Bournemouth, United Kingdom Aston Charles Full time

    Job Opportunity: Account HandlerAbout the Role:We are seeking an experienced Account Handler to join our team at Aston Charles. As an Account Handler, you will be responsible for managing a portfolio of clients, ensuring their risks are adequately covered. This role will involve working with a range of clients, including property management companies,...

  • Account Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Collaborate Recruitment Full time

    Account Manager Job SummaryAs an integral member of our team, the Account Manager will work closely with internal stakeholders and customers to support the smooth running and growth of their associated portfolio of clients. This role involves managing existing customers, nurturing new business, and ensuring that orders are fulfilled within agreed time frames...

  • Account Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Collaborate Recruitment Full time

    Account Manager Job SummaryAs an integral member of our team, the Account Manager will work closely with internal stakeholders and customers to support the smooth running and growth of their associated portfolio of clients. This role involves managing existing customers, nurturing new business, and ensuring that orders are fulfilled within agreed time frames...

  • Client Service Associate

    4 months ago

    Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you experienced in client service and have a can-do attitude? Then you found the right position for you!  As a Client Service Associate within the Payments Operations Team, you are a trusted member of the client’s team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve...

  • Account Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom COREcruitment Ltd Full time

    Account Manager OpportunityMy client, a leading drinks wholesaler, is seeking a dynamic and driven Account Manager to join their team in Bournemouth. As a key member of the sales team, you will be responsible for developing and maintaining strong relationships with key accounts, identifying and pursuing new sales opportunities, and providing exceptional...

Client Service Account Manager

2 months ago

Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Description

Develop an excellent understanding of the client's primary business, the products and services they receive from J.P. Morgan.

As a Client Service Account Manager Associate in Payments Client Service and Implementations Team, you will be responsible for delivering best in class service and strives to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client's organization. You will be empowered to identify process improvements, opportunities for growth and has full responsibility for delivering regular "Service Reviews" with clients either in person or remotely.

Job responsibilities
  • Is responsible for the Client experience across all aspects of their day to day relationship with JPMorgan Payments
  • Maintains an accurate and active service temperature check for all Clients within the portfolio
  • Identifies and remediate service issues that impact the Client and escalate potential risk associated with Client activities
  • Understands organizational structure in order to be able to communicate and remediate Client impacting issues promptly and effectively
  • Understands the Client's business to anticipate their servicing needs and provide appropriate support and solutions (become the Client's champion)
  • Assists in developing and executing jointly agreed service plans that focus on process improvements for Clients
  • Promotes use of our electronic service tools to allow Clients to easily find the payment related information they require, and also participate in and support Payments business initiatives that will positively impact the Client experience

Required qualifications, capabilities, and skills
  • Strong Customer-facing / relationship management experience in similar area
  • Excellent verbal and written communication skills, including executive communication skills
  • Ability to develop and mobilize internal network, key stakeholders and associated resources
  • Keen interest in the Banking digital technology transformation agenda
  • In depth understanding of the importance of our Diversity, Equity and Inclusion philosophy
  • Strong organizational skills; ability to manage multiple priorities whilst meeting deadlines
  • Ability to work effectively under pressure


About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.