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Resource Manager

2 months ago

Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

Job summary

Are you resilient and experienced in dealing with challenging stakeholders?

Can you tailor your communication to meet the needs of various audiences?�

Do you enjoy networking and working with stakeholders of varying seniority levels?

If so, we are looking for a Resource Manager to join us at the Driver and Vehicle Licensing Agency (DVLA), and we'd love to hear from you

Job description

This is a fantastic opportunity to provide support to the Operational and Customer Services Directorate (OCSD) in managing headcount and MI, providing the required resource for business needs in a people focussed environment that champions recognition, involvement, development and support for all. This would also also involve monitoring headcount allocation to ensure the OCSD business areas meet their annual provision.

The role requires an enhanced level of stakeholder engagement and there will be a requirement for the successful candidate to produce and deliver stakeholder reports, and to attend monthly HR meetings.

This role brings the opportunity to network and build relationships with colleagues of various seniority levels. There is also the opportunity for line management experience. �

Responsibilities

Your responsibilities will include but will not be limited to:�

Coordinating changes within staff headcount, providing forcasted impacts for management information use across the Agency and liaise with other OCSD Central Support personnel to make them aware of staff movements for use with training and payroll activity.Monitoring data contained in various monthly reports received from HR, deputising, disciplinary, overtime etc. Checking that the approval process has been correctly adhered to and action inaccuracies with relevant manager.Embedding a people focused environment that champions recognition, involvement, development and support for all.

For further information about the role please see the attached role profile.

Person specification

To be successful in this role you will need to be an effective communicator with the ability to liaise with stakeholders of varying seniority levels. You will also be able to use effective communication skills to present headcount/MI findings to a variety of audiences. Taking into consideration different audience needs and requirements.

You will have the ability to interpret headcount forecasts and to present back key findings to ensure business areas (within the directorate) meet their annual provision.

You will have the ability to use these findings also to challenge and make clear recommendations, in line with business requirements � you will be resilient.

Additional Information

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under �Contact point for applicants�.�

About Operational Delivery Profession

�

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.�

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.�

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipCommunicating and InfluencingMaking Effective Decisions

Benefits

Alongside your salary of �28,119, Driver and Vehicle Licensing Agency contributes �8,146 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:�

Best in class learning and development tailored to your role.An environment with flexible working options where we encourage a great work-life balance.��Generous employer contribution of , depending on chosen pension scheme.25 days holiday, increasing by one day each year up to 30 days pro rata.Access to the staff discount portal.24-hour Employee Assistance Programme providing free confidential help and advice for staff.A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need.

There are many more opportunities and great benefits of working at DVLA, visit our for further information.���

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