Night Auditor

2 weeks ago

Liverpool, United Kingdom Maldron Hotel Liverpool Full time

Night Auditor - Maldron Hotel Liverpool City


To be considered for an interview, please make sure your application is full in line with the job specs as found below.

We have a fantastic new vacancy for Night Auditor (full time) in the excellent Maldron Hotel Liverpool City

We are looking for a talented individual with supervisory experience in the Front Office and ideally with a Nights background.

With a prime location near the Liverpool waterfront, this 268 bedroomed hotel is the first in the city for Dalata Hotel Group, the fastest growing hotel chain in the UK. And with a variety of bedroom options, an exciting Meeting & Events product as well as a spacious, contemporary Bar which will become a hotspot in the city, the hotel is on track to become one of Liverpool's most favourite leisure and business destinations

We are looking for a talented individual with experience in management within the hospitality industry.

Objective of Role:

Through the consistent delivery of the highest standards, promote a professional and positive image to all of our guests and contribute to the hotels targets.

About the Role:

As a Night Auditor you will be reporting to the hotel's Night Manager and will assist with the Hotel operations during the night shift which runs from 10.30 pm to 7am. You will assist in the leading of a team of Night Porters, ensuring that all tasks and duties are completed to the highest of standards.

The main responsibilities of the role can involve;

  • Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
  • Front Office duties including running the night audit report and check-in and check-out of guests.
  • Guest relations.
  • Responsible for overall health & safety at night including fire walks, security checks, and any other relevant health & safety duties e.g. first aid
  • Managing the team of Night Porters and their nightly tasks.
  • Food & Beverage service at night.
  • Cleaning the hotel lobby and meeting room area.
  • Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
  • Lead and develop the Night team, making sure that they become prepared for the next step in their career.
  • Contribute to the strategic running of the hotel.

The ideal candidate should have the following:

  • 1 -2 years in a similar night or reception role
  • Excellent knowledge of the hotel business
  • Previous hospitality experience is essential
  • Good computer skills and knowledge of Opera is preferred
  • Excellent skills in People leadership and development.
  • Excellent organisational skills and the ability to oversee & delegate work to others.
  • A warm, friendly and approachable personality when dealing with fellow staff and guests.
  • The ability to work on their own initiative, as well as being capable of working as part of a team
  • Must be fluent in written and spoken English

About our culture:

Dalata Hotel Group – Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.


AMRT1_UKCT

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