Current jobs related to Revenues Assistant - Leeds - Leeds City Council

  • Revenues Assistant

    1 month ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    About the RoleThe Revenues Assistant will be working in either the Business Rates, Sundry Income, Council Tax or Council Tax Recovery team. Flexibility is required as the postholder may be asked to undertake duties from other teams or move teams as the need arises.Key ResponsibilitiesDealing with telephone calls and emails from the public, outside agencies &...

  • Revenues Assistant

    1 month ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    About the RoleThe Revenues Assistant will be working in either the Business Rates, Sundry Income, Council Tax or Council Tax Recovery team. Flexibility is required as the postholder may be asked to undertake duties from other teams or move teams as the need arises.Key ResponsibilitiesDealing with telephone calls and emails from the public, outside agencies &...

  • Revenues Assistant

    2 weeks ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    About the RoleThe Revenues Assistant will be working in either the Business Rates, Sundry Income, Council Tax or Council Tax Recovery team. Flexibility is required as the postholder may be asked to undertake duties from other teams or move teams as the need arises.Key ResponsibilitiesDealing with telephone calls and emails from the public, outside agencies &...

  • Revenue Manager

    7 days ago

    Leeds, Leeds, United Kingdom Leeds Bradford Airport Full time

    Job Title: Revenue ManagerJob Summary:Leeds Bradford Airport is seeking a dynamic and results-driven Commercial Revenue Manager to oversee and enhance the delivery of revenue for LBA's in-house commercial products. This role focuses on key areas such as Car Parks, Lounges, Fast Track, and other ancillary services, with a primary goal of maximizing...

  • Revenue Manager

    2 weeks ago

    Leeds, United Kingdom Leeds Bradford Airport Full time

    Leeds Bradford Airport (LBA) is seeking a dynamic and results-driven Commercial Revenue Manager to oversee and enhance the delivery of revenue for LBA’s in-house commercial products. This role focuses on key areas such as Car Parks, Lounges, Fast Track, and other ancillary services, with a primary goal of maximizing non-aeronautical yield per...

  • Portfolio Revenue Strategist

    3 weeks ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Portfolio Revenue ManagerThis is an exciting opportunity to become a key member of Heeton UK's commercial team as a Portfolio Revenue Manager. Our company operates a diverse portfolio of hotels and serviced offices across the UK, and we're looking for a skilled professional to drive revenue growth and optimize our distribution channels.Key...

  • Portfolio Revenue Strategist

    3 weeks ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Portfolio Revenue ManagerThis is an exciting opportunity to become a key member of Heeton UK's commercial team as a Portfolio Revenue Manager. Our company operates a diverse portfolio of hotels and serviced offices across the UK, and we're looking for a skilled professional to drive revenue growth and optimize our distribution channels.Key...

  • Revenue Protection Officer

    4 months ago

    Leeds, United Kingdom First Bus Full time

    **Purpose of the Role** You will play a central role in improving and maintaining a service that forms a vital part in the North and West Yorkshire Community. The role of the RPO includes carrying out thorough, detailed investigation work to ensure mínimal financial losses to the Company and to support the Revenue Protection Manager carry out various...

  • Portfolio Revenue Manager

    1 month ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Unlock Your Potential as a Portfolio Revenue ManagerHeeton UK & Europe is seeking a talented Revenue Manager to join our dynamic Revenue Team and contribute to the growth of our hospitality management company in the UK.This is an exceptional opportunity to work with a leading hospitality company, operating a portfolio of Hilton, IHG, Accor, and Heeton...

  • Portfolio Revenue Manager

    1 month ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Unlock Your Potential as a Portfolio Revenue ManagerHeeton UK & Europe is seeking a talented Revenue Manager to join our dynamic Revenue Team and contribute to the growth of our hospitality management company in the UK.This is an exceptional opportunity to work with a leading hospitality company, operating a portfolio of Hilton, IHG, Accor, and Heeton...

  • Taxation and Revenue Officer

    2 months ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    About the RoleThe Leeds City Council is seeking a highly skilled and motivated individual to join our Revenues Team as a Revenue Collection Specialist. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will play a crucial role in collecting and managing revenue for the Council.Key ResponsibilitiesProvide excellent...

  • Revenue Operations Coordinator

    2 months ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Job Title: Revenue Operations Coordinator Salary: £24,294 to £25,979 Hours: 37 Contract: Permanent Location: Civic Hall As a Revenue Operations Coordinator, you will be an integral member of a dedicated team responsible for collecting substantial income for the Council, which is essential for funding various public services. Your role extends beyond mere...

  • Revenue Operations Associate

    2 months ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Job Title: Revenue Operations Associate Salary: £24294 to £25979 Hours: 37 Contract: Permanent Location: Civic Hall As a Revenue Operations Associate, you will play a crucial role in a dedicated team responsible for collecting significant income that supports essential services provided by the Council. Your responsibilities will extend beyond...

  • Revenue Operations Coordinator

    2 months ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Job Title: Revenue Operations Coordinator Salary: £24294 to £25979 Hours: 37 Contract: Permanent Location: Civic Hall As a Revenue Operations Coordinator, you will be an integral part of a dedicated team responsible for the collection of significant income that supports essential services provided by the Council. Your role extends beyond mere...

  • Revenue Operations Coordinator

    2 months ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Job Title: Revenue Operations Coordinator Salary: £24294 to £25979 Hours: 37 Contract: Permanent Location: Civic Hall As a Revenue Operations Coordinator, you will excel in a committed team focused on collecting significant income for the Council, which is essential for funding the services we deliver. Your responsibilities will extend beyond...

  • Revenue Operations Coordinator

    2 months ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Job Title: Revenue Operations Coordinator Salary: £24294 to £25979 Hours: 37 Contract: Permanent Location: Civic Hall As a Revenue Operations Coordinator, you will play a crucial role in a dedicated team responsible for the collection of significant income that supports essential services provided by the Council. Your responsibilities will...

  • Portfolio Revenue Strategist

    1 month ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Portfolio Revenue Manager OpportunityThis is a fantastic opportunity to join Heeton UK, a growing hospitality management company, as a Portfolio Revenue Manager. Heeton UK operates a portfolio of Hilton, IHG, Accor, and Heeton Concept branded hotels and a serviced office site.Key Responsibilities:Develop and implement pricing strategies for online...

  • Portfolio Revenue Strategist

    1 month ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Portfolio Revenue Manager OpportunityThis is a fantastic opportunity to join Heeton UK, a growing hospitality management company, as a Portfolio Revenue Manager. Heeton UK operates a portfolio of Hilton, IHG, Accor, and Heeton Concept branded hotels and a serviced office site.Key Responsibilities:Develop and implement pricing strategies for online...

  • Portfolio Revenue Strategist

    3 weeks ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Portfolio Revenue Manager OpportunityThis is a fantastic opportunity to contribute to the growth and success of Heeton UK as a Portfolio Revenue Manager. Our company operates a portfolio of Hilton, IHG, Accor, and Heeton Concept branded hotels and a serviced office site.Key Responsibilities:Develop and implement pricing strategies for online channelsManage...

  • Portfolio Revenue Strategist

    3 weeks ago

    Leeds, Leeds, United Kingdom Heeton UK Full time

    Portfolio Revenue Manager OpportunityThis is a fantastic opportunity to contribute to the growth and success of Heeton UK as a Portfolio Revenue Manager. Our company operates a portfolio of Hilton, IHG, Accor, and Heeton Concept branded hotels and a serviced office site.Key Responsibilities:Develop and implement pricing strategies for online channelsManage...

Revenues Assistant

4 months ago

Leeds, United Kingdom Leeds City Council Full time

Job title: Revenues Assistant

Salary: £24294 to £25979 

Hours: 37

Contract: Permanent

Location: Civic Hall

As a Revenues Assistantyou’ll thrive on working in a dedicated team collecting almost £1 billion of vital income for the Council which funds the services we provide.

It’s not just about collecting money though. Part of your role will be to ensure that people are in receipt of any discounts and reliefs and other support they are entitled to.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions.

About you

As a Revenues Assistant, you will bring to the role:

The ability to respond to customer enquiries by telephone and e-mail The ability to assess customers financial circumstances and ability to pay, and negotiate appropriate payment arrangements. Experience of operating PCs to input and access information accurately Commitment to improving the quality and efficiency of the service. Commitment to working as a team, contributing to team building and effective team working.

About the role 

The Revenues team are responsible for the collection of almost £1 billion of Council Tax, Business rates and other income for the Council. This income helps to fund the vital services which the council provides to it’s citizens.

As our next Revenues Assistant you’ll be an important part of the team, working to ensure our records are accurate and up to date and the income is collected as effectively as possible taken into account individual circumstances

The role is integral to the Revenues Team and you will have the opportunity to move around the different sections and develop your skills in a variety of tasks

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. 

A Disclosure and Barring Service (DBS) check will be carried out on preferred candidates. Read our  recruitment of ex-offenders policy .

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is ranked 70 on the Stonewall Equality Index 2023. We are also an age-friendly employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job Description 

Job Purpose

The Revenues Assistant will be working in either the Business Rates, Sundry Income, Council Tax or Council Tax Recovery team. Flexibility is required as the postholder may be asked to undertake duties from other teams or move teams as the need arises. Responsible for providing an excellent telephone & email service to customers who owe the Council overdue accounts. To deal with enquiries relating to Business Rates, Council Tax or Sundry Income, including the collection of overdue amounts and the negotiation of payment arrangements. To use knowledge and judgement to progress debts to the next appropriate method of recovery. To undertake any associated administrative duties.

Responsibilities for Grade

Dealing with telephone calls and emails from the public, outside agencies & other council departments relating to Business Rates, Council Tax or Sundry Income in line with the principles of good customer service & the Council’s objectives & Equal Access strategy. Telephoning customers to collect debts. Responding to customers’ letters using Microsoft Word or equivalent. Resolving account queries and negotiating and monitoring payment arrangements with customers on the telephone, in emails and at court hearings. Liaison with Leeds Benefits Service, other council departments and external bodies such as Bailiff companies with regard to individual cases. Following work instructions/procedures to ensure that customers receive a consistently high standard of service. Assisting in the production of information for management reports. Accurately updating computerised databases. Assisting with training, supervision and mentoring of clerical and newly appointed staff. Instigating appropriate collection and enforcement proceedings on unpaid local taxation and sundry income debts via reminder notices, summonses, distraint, Attachment Orders & Insolvency proceedings. Providing general assistance to clerical and senior officers throughout the Agency and the Council as a whole, including working towards performance standards and objectives. To abide by all policies, procedures and strategies

Qualifications No specific qualifications are required for this role.

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Able to respond to customer and other enquiries by telephone or face to face and in writing. Able to assess customers’ financial situations and ability to pay, and to negotiate appropriate payment arrangements. Able to deal calmly but firmly with challenging customers. Able to assist in the training & mentoring of staff. Able to make an effective contribution to a team. Good written and numerical skills An understanding of a Local Authority's functions and financing. An understanding of Local Taxation legislation including collection and recovery procedures. An understanding of the fundamentals of customer service. Experience of dealing with telephone enquiries relating to a variety of people and organisations. Experience of general office work. Experience of operating PCs to input and access information accurately and effecting alterations to a computer database. Experience of working to timescales and performance standards. Experience of negotiating arrangements for payment. Working as part of a team, contributing to team building and effective team working.

Behavioural & other Characteristics required

Willing to abide by the Council’s Equality & Diversity policy and the Council’s Health and Safety Policy in the duties of the post and as an employee of the Council A willingness to deal with sensitive and confidential information in accordance with the General Data Protection Regulations A positive commitment to improving the efficiency and quality of services and to keep up to date with legislative requirements Satisfactory outcomes to a Disclosure & Barring Service (DBS) and Baseline Personnel Security Standard checks and checks in relation to employment history, Identity and nationality and immigration status. Apply for this job