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Customer and Office Support Apprentice

2 months ago


Devon, United Kingdom Devon County Council Full time

This post is restricted to Care Leavers only.

Fixed term for 18 months

Required to start September 2024.

Calling all care experienced young people* in Devon

Have you got what it takes to grow your career and help make Devon succeed?

Through our Step In Apprenticeship Programme the Council offers excellent opportunities for the right candidate. The Youth and Inclusion service area is recruiting for a Customer and Office Support Apprentice.

As an apprentice in the Youth and Inclusion team you will assist with the delivery of high-quality services to the customers of the Devon, Plymouth and Torbay Careers Hub and Employment and Youth Hubs. 
You will provide clerical and administrative support, which may include:
• Supporting additional customer reach via increased social media / communications.
• Creating digital content about post 16 employment pathways, particularly for young people with Special Educational Needs or Disabilities
• Coordinating events
• Meeting-and-greeting service users, working from Employment and Youth Hubs
• Promoting and coordinating the Careers Hub employer engagement database 

Click on and to find out more about each service.

Apprentices will work towards a Level 2 Customer Service apprenticeship. This will be supported by a combination of training and practical work experience.

We offer a highly competitive starting salary of £22,366 per annum, 26 days holiday, flexible working arrangements and training.

As a care experienced young person doing an apprenticeship you will also be eligible for a one-off payment of £3,000

Applicants should be:
• Keen to learn and motivated to succeed
• Interested in learning more about local government and how it might meet your future career aspirations
• Able to listen carefully and respond well to people
• Able to use public transport or drive

Find out more at: