Supervisor- Bestway Lewisham
2 days ago
At Batleys, we currently have an opportunity for a Service Supervisor to join the team at our depot.
As the Service Supervisor, you will assist the Non-Trading Team Leader in managing their responsibilities of depot operations, in particular customer service, checkout supervision, control of stock, staff rotas, and selling.
You will be responsible for supporting the depot in achieving and exceeding all depot KPIs, targets, and objectives.
Key responsibilities include:
- Ensure all checkout processes are carried out efficiently, effectively and in accordance with guidelines and procedures.
- Embed good Health and Safety practices.
- Manage the daily running of the department.
- Plan and prioritise departmental work.
- Manage security of depot and stock.
- Meet customer satisfaction targets and scores.
We’re looking for someone with:
- Excellent customer service skills and the ability to achieve customer satisfaction.
- Excellent verbal and written communication skills.
- Good knowledge of company systems and procedures.
- Up-to-date knowledge of Health and Safety policy and procedures.
- Highly organised with planning skills and the ability to manage and prioritise various tasks.
- Good problem-solving skills.
In return for your hard work and commitment, we offer a competitive salary, 30 days holiday (inclusive of statutory holidays), and a pension.
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