Improvement and Control Senior Associate

2 months ago


Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Description

Are you known as a problem solver and are passionate about handling complex cases? Then you found the right team

As an Improvement and Control Senior Associate in the data, workflow and automation team within Markets Securities Operations Asset Servicing and Post Trade Analytics, you will be here to reengineer processes, make them more efficient, controlled and ensure no leaks with the right established governance structure. You will be expected to understand the technicalities of the BAU team's work activities, as well as lead projects around Ops and Tech enhancements which involve handling various stakeholder and Business Partner meetings (from Financial and Product Control, to Ref Data and Technology, among others). Analyse business needs, process improvements, drive structure and discipline on various initiatives, compile metrics and show trends.

Job responsibilities
  • Documents business requirements, details issues and risks, Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
  • Works with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
  • Develops and implements solutions that strengthen business operating models, enhance the user experience, and improve efficiency and controls
  • Works with minimal direction/independently while keeping management informed of progress and escalating issues
  • Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
  • Coaches and mentors less experienced team members on handling complex items, analyzing current state and implementing target operating models.
  • Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation

Required qualifications, capabilities, and skills
  • Excellent communication and presentations skills across various stakeholders and senior management
  • Proficiency using Microsoft Office tools, including Excel, PowerPoint and Visio
  • Excellent analytical and logical thinking to understand and analyze complex business processes
  • Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills
  • Ability to analyze and resolve project-related issues and follow through with set objectives
  • Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes
  • Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
  • Be a team player who shows commitment and dedication while maintaining a positive attitude and high level of performance on high profile/time-sensitive initiatives
  • Good knowledge of fixed income products, their trade lifecycle, with a focus on asset servicing aspects such as corporate actions, income events, wash accounts reconciliations, etc.

Preferred qualifications, capabilities, and skills
  • Previous experience using any of Alteryx, Python and VBA with the aim to build tools that analyze data, automate extraction, transformation and loading processes, and improve reporting functionalities
  • Tableau / Power BI knowledge


About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

  • Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm's robust risk strategy. As a Tech Risk & Controls Senior Associate in Cybersecurity & Tech Controls, you will contribute to the successful management of technology-aligned aspects of Governance, Risk, and...


  • Bournemouth, Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our HR Control Management team as a Control Programs Manager - Associate. This is an exciting opportunity to drive the development and implementation of control programs and processes that align with the business goals of the HR Function and the firm.Key...


  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    The CIB Technology Incident Regulatory Controls associate role is part of a highly skilled, specialist global team empowered to make critical decisions during technology incidents to assess and report against regulatory obligations. The team is at the heart of reducing variability in recovery times and is key in protecting the revenues and client franchise...

  • Data Operations

    1 month ago


    Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    Job DescriptionWe are seeking a Senior Associate to join the Data Operations Team and provide support to deliver the multi-year strategic controls roadmap. As a Data Operations - Senior Associate in Operations you will be responsible for ensuring that the data used within Regulatory Reporting submissions and associated applications is maintained to a high...

  • Senior Data Associate

    18 hours ago


    Bournemouth, Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    About the RoleWe are seeking a highly skilled Data Operations Specialist to join our team at JP Morgan Chase Bank, National Association. As a key member of our Data Operations Team, you will play a critical role in ensuring the accuracy, quality, and conformity of data used in our Regulatory Reporting submissions and associated applications.Key...


  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    The Technology Risk and Controls (TRC) Change and Transformation function provides Framework and Execution Services to TRC, enabling our teams to proactively, effectively and energetically ‘protect the firm’ by driving TRC transition to its target operational state as defined by the Chief Control Manager. While working alongside a world-class team of...


  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment. Identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time...

  • Operational Risk

    3 months ago


    Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    Job DescriptionAre you a strategic thinker, looking for your next opportunity within the controls organization of the Corporate and Investment Bank (CIB)? We are looking for someone like you. As a Senior Associate in the Operational Risk Framework team, you will support the management and implementation of the Operational Risk Framework across the CIB,...

  • Operational Risk

    3 months ago


    Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    Job DescriptionAre you a strategic thinker, looking for your next opportunity within the controls organization of the Corporate and Investment Bank (CIB)? We are looking for someone like you. As a Senior Associate in the Operational Risk Framework team, you will support the management and implementation of the Operational Risk Framework across the CIB,...


  • Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Our Technology Risk and Control professionals are passionate about information security and control solutions for computing environments. Working with a world-class team of technology experts, you'll partner with process owners from the Corporate Investment Bank to provide oversight and assurance of one or more technology processes and...


  • Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Our Technology Risk and Control professionals are passionate about information security and control solutions for computing environments. Working with a world-class team of technology experts, you'll partner with process owners from the Corporate Investment Bank to provide oversight and assurance of one or more technology processes and...


  • Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Explore our new opportunity in Control Management area! As a Control Management Associate in Fixed Income Currencies and Commodities and Securities Operations Team, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment. You will identify and and escalate issues with a...


  • Bournemouth, United Kingdom 260312-South Florida Region Admin Full time

    DescriptionThis is great opportunity for regulatory reporting expert who is diligent, accurate and would like to develop in regulatory reporting in payments area. As a Regulatory Reports Senior Business Associate within the Regulatory Reporting Team, you will be tasked with the responsibility of regulatory reporting for Europe, the Middle East, and Africa...

  • Operational Risk

    3 months ago


    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Are you a strategic thinker, looking for your next opportunity within the controls organization of the Corporate and Investment Bank (CIB)? We are looking for someone like you. As a Senior Associate in the Operational Risk Framework team, you will support the management and implementation of the Operational Risk Framework across the CIB, including but not...


  • Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    Job DescriptionAre you a self-motivated, flexible individual with strong analytical skills? We are looking for candidates like you!As Payments Client Service Oversight & Governance Senior Associate within the Advocacy and Control Execution Team you will be responsible for the oversight and governance of risks and controls associated with Payments Client...


  • Bournemouth, Bournemouth, United Kingdom 260312-South Florida Region Admin Full time

    This is great opportunity for regulatory reporting expert who is diligent, accurate and would like to develop in regulatory reporting in payments area. As a Regulatory Reports Senior Business Associate within the Regulatory Reporting Team, you will be tasked with the responsibility of regulatory reporting for Europe, the Middle East, and Africa (EMEA) that...


  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    If you are interested in Operational Risk and Control, then you found the right team.  As a Chief Data Office Control Manager – Associate within the Corporate Investment Banking Chief Data Office, you will be tasked with managing controls across four key areas; Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies,...


  • Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    Job DescriptionExplore exciting opportunity in Trade and Working Capital Operations Team!As an Accounting and Control Associate within Trade and Working Capital Operations Team, you will interact with colleagues in various locations and functions within Global Trade and respective Technology teams. You will be required to influence partners to drive change,...

  • Trading Services

    3 months ago


    Bournemouth, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a Trading Services - Senior Associate in Trading Services team, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. **Job responsibilities** - Captures, timely and accurately, all transactions in the Risk Management...


  • Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time

    Job DescriptionAre you a self-motivated, flexible individual with strong analytical skills? We are looking for candidates like you!As a Payments Client Service Oversight & Governance Senior Associate within the Advocacy and Control Execution Team, you will oversee and govern risks and controls related to Payments Client Service functions across EMEA. Your...