Workplace Exp Coordinator

1 month ago

Brighton, United Kingdom CBRE Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join our team.

The Workplace Experience Coordinator is at the forefront of delivering an unparalleled Workplace Experience as a cultural ambassador, community advocate, and service leader. In this role, you would provide experience services and support to increase individual well-being, personal productivity, and organizational effectiveness. The host uses people-led services to connect colleagues to their environment through high-touch services and world-class customer service support delivered by employees like the Workplace Experience Coordinator.

As part of the 'front-of-house' team, the Workplace Experience Coordinator acts as the first point of engagement with colleagues and visitors alike, creating a warm, supportive atmosphere that enhances the workplace experience. This role is in the seaside town of Brighton on England's south coast.

Key Responsibilities:
  • Collaborate and work closely with other teams and vendors to deliver an unparalleled experience to colleagues.
  • Maintains all location and service information, including notable colleagues, neighbourhood guides, and colleague communications.
  • Responsible for ensuring meeting rooms, pantries, and collaborative spaces are always up to standard, including proper setup, functionality of equipment, and stocked supply inventory. Meeting and Events experience is preferred but not essential.
  • Responds to all colleague requests and complaints promptly in a friendly and professional manner. Maintains accurate records of service requests and status.
  • Provides coordination and support for delivery of Colleague Workplace Services. Services include, but are not limited to: Concierge, Meeting Room Management, A/V Triage, Meeting & Event Support, Supply and Equipment Management, Workplace Onboarding, and Community Engagement Support. Location Travel Background Screening Compensation Holiday Entitlement 1 John Street, Brighton, East Sussex, BN88 1NH Some travel may be required to our London location in Victoria. CBRE Standard 5 Year Background Check Up to £28,350 per annum 25 Days Per Annum (excluding public holidays)
  • Provides coordination and support for delivery of Colleague Workplace Services. Services include, but are not limited to: Concierge, Meeting Room Management, A/V Triage, Meeting & Event Support, Supply and Equipment Management, Workplace Onboarding, and Community Engagement Support.
  • Responsible for maintaining awareness of the colleague workspace at all times. When applicable, submit maintenance requests and/or communicate with appropriate partners to address issues accordingly.
  • Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
  • Follow security and emergency procedures as defined for the property. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.
  • Curate and administer of the Host platform and client materials customized to meet to the full Host experience. Ensure client and company materials comply with client and company brand guidelines.

About CBRE Global Workplace Solutions :

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA

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