Current jobs related to Senior Case Manager - Manchester - Building Digital UK (BDUK)

  • Senior Business Case Author

    5 months ago

    Manchester, United Kingdom Data Communications Company Full time

    We are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Senior Business Case Author London or Manchester Excellent day rate, inside...

  • Loan Case Manager

    3 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Case ManagerMyWork is seeking an experienced Case Manager to join our successful Secured Loans team. As a Case Manager, you will be responsible for fully packaging client cases, ensuring a quick, simple, and smooth journey for the client.Key Responsibilities:Manage client cases from 'Pack in' to 'Funded' stageWork to strict customer...

  • Loan Case Manager

    3 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Case ManagerMyWork is seeking an experienced Case Manager to join our successful Secured Loans team. As a Case Manager, you will be responsible for fully packaging client cases, ensuring a quick, simple, and smooth journey for the client.Key Responsibilities:Manage client cases from 'Pack in' to 'Funded' stageWork to strict customer...

  • Case Officer

    4 days ago

    Manchester, United Kingdom Office Angels Full time

    Job Title: Case OfficerJob Type: Temporary, Full-timeLocation: Manchester City CentreJob Description:We are seeking a skilled Case Officer to join our team at a regulatory body based in Manchester City Centre. As a Case Officer, you will be responsible for assessing, monitoring, and tracking complaints, drafting responses to complainants, and escalating them...

  • Case Officer

    3 weeks ago

    Manchester, United Kingdom Office Angels Full time

    Job Title: Case OfficerOffice Angels is recruiting for a Case Officer to join our team in Manchester City Centre. As a Case Officer, you will be responsible for assessing, monitoring, and tracking complaints, drafting responses to complainants, and escalating them if necessary.Key Responsibilities:Process complaints and recommend/decide on the appropriate...

  • Case Officer

    3 weeks ago

    Manchester, United Kingdom Office Angels Full time

    Job Title: Case OfficerOffice Angels is recruiting for a Case Officer to join our team in Manchester City Centre. As a Case Officer, you will be responsible for assessing, monitoring, and tracking complaints, drafting responses to complainants, and escalating them if necessary.Key Responsibilities:Process complaints and recommend/decide on the appropriate...

  • Loan Case Manager

    3 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Loan Case ManagerThis is a remote position.MyWork is a leading company in the financial services industry, employing over 150 people across the UK. We are seeking an experienced and ambitious Loan Case Manager to join our successful Secured Loans team.Job SummaryWe are looking for a skilled Loan Case Manager to work on our cutting-edge platform,...

  • Loan Case Manager

    3 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Loan Case ManagerThis is a remote position.MyWork is a leading company in the financial services industry, employing over 150 people across the UK. We are seeking an experienced and ambitious Loan Case Manager to join our successful Secured Loans team.Job SummaryWe are looking for a skilled Loan Case Manager to work on our cutting-edge platform,...

  • Mortgage Case Manager

    3 weeks ago

    Manchester, United Kingdom D&R Recruitment Limited Full time

    Mortgage Case Manager Job DescriptionWe are seeking a highly organized and detail-oriented Mortgage Case Manager to join our team at D&R Recruitment Limited. As a Mortgage Case Manager, you will be responsible for managing a pipeline of mortgage cases from offer to completion, ensuring timely and efficient processing.Key Responsibilities:Engage with...

  • Mortgage Case Manager

    3 weeks ago

    Manchester, United Kingdom D&R Recruitment Limited Full time

    Mortgage Case Manager Job DescriptionWe are seeking a highly organized and detail-oriented Mortgage Case Manager to join our team at D&R Recruitment Limited. As a Mortgage Case Manager, you will be responsible for managing a pipeline of mortgage cases from offer to completion, ensuring timely and efficient processing.Key Responsibilities:Engage with...

  • Loan Case Manager

    2 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Case ManagerMyWork is seeking an experienced Case Manager to join our successful Secured Loans team. As a key member of our team, you will be responsible for fully packaging client cases, ensuring a quick, simple, and smooth journey for the client.Key Responsibilities:Manage the full case journey from 'Pack in' to 'Funded' stageWork efficiently...

  • Loan Case Manager

    2 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Loan Case ManagerThis is a remote position.MyWork is a leading company in the financial services industry, employing over 150 people across the UK. We are seeking an experienced and ambitious Loan Case Manager to join our successful Secured Loans team.Job SummaryWe are looking for a skilled Loan Case Manager to own the full case journey from 'Pack...

  • Loan Case Manager

    2 weeks ago

    Manchester, United Kingdom MyWork Full time

    Job Title: Loan Case ManagerThis is a remote position.MyWork is a leading company in the financial services industry, employing over 150 people across the UK. We are seeking an experienced and ambitious Loan Case Manager to join our successful Secured Loans team.Job SummaryWe are looking for a skilled Loan Case Manager to own the full case journey from 'Pack...

  • Mortgage Case Manager

    3 weeks ago

    Manchester, United Kingdom D&R Recruitment Limited Full time

    Mortgage Case Manager Job DescriptionWe are seeking a highly organized and detail-oriented Mortgage Case Manager to join our team at D&R Recruitment Limited. As a Mortgage Case Manager, you will be responsible for managing a pipeline of mortgage cases from offer to completion, ensuring timely and efficient processing.Key Responsibilities:Engage with...

  • Mortgage Case Manager

    3 weeks ago

    Manchester, United Kingdom D&R Recruitment Limited Full time

    Mortgage Case Manager Job DescriptionWe are seeking a highly organized and detail-oriented Mortgage Case Manager to join our team at D&R Recruitment Limited. As a Mortgage Case Manager, you will be responsible for managing a pipeline of mortgage cases from offer to completion, ensuring timely and efficient processing.Key Responsibilities:Engage with...

  • Case Manager

    3 weeks ago

    Manchester, United Kingdom Royal British Legion Trading Ltd Full time

    Empowering Communities, Making a Lasting DifferenceWe are seeking a dedicated Case Officer to join our team at Royal British Legion Trading Ltd. As a Case Officer, you will play a vital role in managing casework and providing direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, and welfare.Key...

  • Case Manager

    3 weeks ago

    Manchester, United Kingdom Royal British Legion Full time

    Empowering Communities, Making a Lasting DifferenceWe are seeking a dedicated Case Officer to join our team at the Royal British Legion, a leading charity in the UK. As a Case Officer, you will play a vital role in managing casework and providing direct support, advice, and guidance to beneficiaries on a wide range of issues.Key Responsibilities:Assess the...

  • Case Manager

    3 weeks ago

    Manchester, United Kingdom Royal British Legion Full time

    Empowering Communities, Making a Lasting DifferenceWe are seeking a dedicated Case Officer to join our team at the Royal British Legion, a leading charity in the UK. As a Case Officer, you will play a vital role in managing casework and providing direct support, advice, and guidance to beneficiaries on a wide range of issues.Key Responsibilities:Assess the...

  • Case Manager

    3 weeks ago

    Manchester, United Kingdom Royal British Legion Trading Ltd Full time

    Empowering Communities, Making a Lasting DifferenceWe are seeking a dedicated Case Officer to join our team at Royal British Legion Trading Ltd. As a Case Officer, you will play a vital role in managing casework and providing direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, and welfare.Key...

  • Case Officer

    3 weeks ago

    Manchester, United Kingdom Office Angels Full time

    Job Title: Case OfficerOffice Angels is recruiting for a Case Officer to join a regulatory body based in Manchester City Centre. The purpose of this role is to assess, monitor, and track complaints, draft responses to complainants, and escalate them if necessary.Key Responsibilities:Process complaints and recommend/decide on the appropriate course of...

Senior Case Manager

2 months ago

Manchester, United Kingdom Building Digital UK (BDUK) Full time

Job summary

This is an opportunity to join a high performing and high-profile project delivery team in BDUK.

You will join the exciting and fast-paced Case Management Team, where you will be responsible for coordinating open market and public reviews of the UK�s commercial broadband market to ensure that the �5 billion Project Gigabit funding goes where it is most needed.

As the Senior Case Manager you will be leading a team of Case Managers to deliver BDUK�s regular review of the commercial broadband market. You will possess excellent stakeholder management skills, needed in order to meet competing deadlines and demands, and to keep your team focussed. You will lead on changes and improvements to processes based on lessons learned. Working with data is also a critical part of this role as you support the team to analyse and build a picture of the ever-changing broadband coverage across the UK.

You will be a crucial point of contact for colleagues, as well as the first point of contact for broadband suppliers responding to our market reviews. The outcome of these reviews will enable BDUK to deliver Project Gigabit and ensure that everyone will have the same access to gigabit-capable broadband.

Job description

Lead delivery of BDUK�s Open Market Reviews (OMRs) and Public Reviews (PRs), managing a work stack of cases from around the UK with varying scale and complexity Oversee, coordinate and report on the management of OMR/PR activities and support the Data, Technical and Commercial teams Lead continuous improvement of all of the processes, looking to optimise and streamline wherever possible Develop strong working relationships across all of BDUK, and with external stakeholders, including suppliers and local bodies, in order to support an operationally efficient Case Management team Lead on the resolution of data queries related to the submission of information and ensure timely reporting to the Case Management Leads Act as the key link with the Local Delivery Leads and Managers, providing ad-hoc support as required to empower them to progress their projects Provide leadership, management and coaching to the OMR/PR team, coordinating the activities and inputs of the team and support them to develop their careers through access to learning and development opportunities and support Provide day-to-day task management to Case Managers in your team, as well as being responsible for line management of those reporting directly to you to the standards set by DSIT and the Civil Service

Person specification

Desirable criteria

The ability to work well under pressure and to meet tight challenging deadlinesA collaborative approach to working with others and strong interpersonal skillsExcellent organisational ability, administrative and analytical skillsComfortable using Excel, or similar spreadsheet tools, for data analysisExperience of operating in a fast-paced delivery environmentA proactive approach to managing workload and problem solvingExperience of leading a team and the ability to deputise on the Case Management Leads� behalf, as requiredDelivering through othersProven ability to establish relationships with a range of stakeholders to support the delivery of business outcomesThe ability to demonstrate high levels of attention to detailExperience, or an interest, in of the Civil ServiceExperience of managing sometimes difficult supplier engagementsGood verbal and written communication skills are essential

Behaviours

We'll assess you against these behaviours during the selection process:

Working TogetherCommunicating and InfluencingDelivering at Pace

Benefits

Alongside your salary of �38,860, Building Digital UK (BDUK) contributes �38,860 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of