Deputy Director HR Services

2 weeks ago

Leeds, United Kingdom Department of Health and Social Care Full time

Job summary

This is an exciting opportunity to join the Department of Health and Social Care (DHSC). As Deputy Director, HR Services you will report to the Director of HR and will be the senior leader responsible for providing first line HR operations services across DHSC.

The role brings together our frontline recruitment, first line customer queries, payroll, HR policy, casework services and supporting systems teams under one remit. The priority is to ensure that we embed a customer service ethos across the team and that our processes and operations are streamlined and centred around the end user of that service. The role is also responsible for ensuring HR maximises the use of its Enterprise Resource Planning (ERP) system and engages key stakeholders across the department to lay the groundwork for future shared services plans.

You will lead a large team based across Leeds and London in delivering joined-up services that ensure our customers are at the heart of our approach

As a member of the HR senior leadership, you will work within a small, collaborative team of five senior civil servants in leading the HR Function.

Job description

As Deputy Director, HR Operations your main responsibility will include:

�Leadership of an extensive and diverse HR operations and systems expert services portfolio for DHSC, with responsibility of a substantial team and a budget of approx. � million.Delivery of HR policy, operations, payroll, casework, and recruitment services, ensuring that our approach is integrated and customer focused.Using customer feedback and measurable progress against KPIs to deliver ongoing continuous improvement and transformation of�
services.��Ensuring that our HR systems are stable and serve the needs of our policies, processes and people, as well as future proofing our HR systems strategy to align with wider departmental and government shared services drivers.��Ensuring that our outsourced contracts are delivering to the right service levels and are value for money.Ensuring that strong, meaningful relationships are built with our ALB and Executive Agency counterparts.Collective leadership and management of the HR Function as part of the HR senior leadership team, supporting cross-team working, development and wellbeing.�Building strong, collaborative relationships and working practices across HR but particularly with the HR Business Partnering team, ensuring a joined up and seamless service for our customers.

Person specification

We are looking for an exceptional senior level HR professional, with the experience and capability to lead a confident and expert HR service; Someone who is passionate about continuous improvement and delivering a high-quality service.

It is important through your CV and Statement of Suitability that you give evidence and examples of proven experience of each of the following essential criteria:

Experience of leading HR expert services and of successfully delivering customer and/or user-centred strategies and processes;Proven experience in leading and embedding transformative change in the delivery of HR services and striving to continuously improve that service;Proven ability to lead and develop a motivated, engaged and high performing team;An ability to build strong and effective relationships with senior internal and external stakeholders at all levels;Adept at complex problem solving, ensuring that issues are data and evidence-led and proactive solutions, and options are developed;Excellent communication skills with the credibility and interpersonal skills to command the trust and confidence of senior officials and stakeholders, and ability to translate complex information into meaningful, easily understood narrative.

Qualifications

Chartered Member (or Fellow) of the CIPD or commitment to achieve this (please confirm which within your application).

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and ImprovingLeadershipCommunicating and InfluencingWorking Together

Benefits

Alongside your salary of �75,000, Department of Health and Social Care contributes �21,727 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Department and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you�ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you�ll be entitled to a large range of benefits.

Equality, Diversity and Inclusion

The Civil Service values and supports all its employees.�

We have strong and pro-active staff networks, special leave policies for hospital appointments, reasonable adjustments put in place for those who need them, and diversity talent programmes to help everyone irrespective of background, to achieve their potential.

Pension

Your pension is a valuable part of your total reward package.

A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. Visit scheme for more details.

Generous Annual Leave and Bank Holiday Allowance

25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years� service. This is in addition to 8 public holidays.

This will be complimented by one further day paid privilege entitlement to mark the King�s Birthday.

Staff Wellbeing

Flexible working including part-time or time-term working and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.

Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.

Childcare benefits (policy for new employees as of 5 April 2018): The government has introduced the Tax-Free Childcare (TFC) scheme. Working parents can open an online childcare account and for every �8 they pay in, the government adds �2, up to a maximum of �2000 a year for each child or �4000 for a disabled child. Parents then use the funds to pay for registered childcare. Existing employees may be able to continue to claim childcare vouchers, so please check how the policy would work for you here.

Onsite facilities Opportunity to use onsite facilities including fitness centres and staff canteens (where applicable).�

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