Manager Digital Product Management
2 weeks ago
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Manager Digital Product Management - KYC Customer Acquisition Capabilities
Are you someone who's looking for a new challenge in Product Management? Are you someone who is motivated by delivering critical capabilities to ensure American Express can continue to back our cardmembers and their businesses? Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you passionately curious with an impulse to seek new information and explore novel possibilities? Then you could be just who we're looking for
We have an exciting opportunity for a Manager - Digital Product Management within the dynamic AML/KYC Product & Capabilities team, which forms part of the Company's ongoing Financial Crimes Transformation program. This Product Manager role will be a thought leader with delivery and strategic mindset, focusing on the expansion of the Customer Acquisition KYC capabilities across international markets and overseeing exciting developments to support AML/KYC governance.
This role will form part of a taskforce that will look ahead in our ambitious roadmap, paving the way for our enterprise delivery teams to deliver KYC customer acquisition experiences in International markets. You will be responsible for shaping that roadmap by leading end-to-end pre-discovery and discovery with our market partners, and translate that into product features and acceptance criteria by collaborating with product owners, platform, engineering and business stakeholders across the enterprise. You will be comfortable working on initiatives in the spotlight of senior leaders and able to lead complex discussions with market partners. Together, we will deliver the KYC acquisition roadmap to supportthe Financial Crimes Transformation strategy, driving outcome oriented and customer centric conversations with our business collaborators and partners to deliver for our customers.
International Operational Excellence is , responsible for supporting our international Issuing and Acquiring businesses across 27+ markets , and has established a centralized Financial Crimes Transformation and Anti Money Laundering (AML) program designed to accelerate progress in delivering on KYC and AML obligations.This is in response to increased regulatory risk as a result of growing expectations and expanded regulatory requirements.
The Financial Crimes Transformation program is focused on defining a robust and sustainable AML KYC framework that can demonstrate:
- Clear long-term vision, underpinning an optimised customer journey and servicing strategy translated into a multi-year capability set and delivery roadmap
- Robust, sustainable processes that drive a high degree of quality with effective controls and rigorous business testing
- Strong business governance and accountability
- Mature business risk management practices in relation to AML and Terrorist Financing
- End-to-end Product Manager across the Acquisition Program, who will lead pre-discovery and early envisioning with International market partners to support the execution of strategic deliverables to deliver the roadmap
- Lead pre-discovery sessions with market partners to understand needs and must-have deviations from the existing solution offering, and organise materials for market kick-off workshops.
- Develop the right AML KYC processes and experiences for our customers in partnership with key stakeholders, understanding their current and future needs and in alignment to regulatory requirements & commitments
- Communicate and build consensus across multiple teams, across the globe, in creating solutions to business needs including leading in-person and virtual meetings
- Translate complex business objectives into capabilities and features, working closely with enterprise product and engineering teams
- Being passionate about the product, advocating the vison to inspire the program partners and stakeholders
- Inform prioritization in our product roadmap and support refinement of our backlog of capabilities
- Full participation with PI Planning in support of Agile and SAFe practices. Effective Product Management in close partnership with our Lean Portfolio Management (LPM) and Project Delivery & Integration (PD&I) teams, to support planning and execution across multiple platforms
- Experience in Product Development and delivering on a product roadmap, with experience of Agile or other software development methodologies
- Ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
- Excellent communication and collaboration skills to collaborate with various partners and to understand & articulate business outcomes
- Curious and inquisitive, happy to ask questions and challenge the status quo
- Understanding of the AML/KYC domain is preferred
- University degree or equivalent experienceis desirable
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
-
Digital Product Manager
5 days ago
Brighton, United Kingdom Adroit People Limited Full timeGreetingsWe are Hiring Digital Product Owner (Travel, Scrum, Agile) _ Brighton, UKType of resource : ContractLocation : Brighton, UK.Experience : 8+yrsNo of Positions : 1Salary : 400-430 GBP/Day Inside IR35Must Have : Product owner experience, Digital Travel Platform, Scrum, Agile , Digital Compliance standards,Job spec:Key Responsibilities:• Support the...
-
Manager-Digital Product Management
2 weeks ago
Brighton, United Kingdom American Express Full timeYou Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a...
-
Digital Product Manager
6 days ago
Brighton, UK, East Sussex, United Kingdom Adroit People Limited Full timeGreetingsWe are Hiring Digital Product Owner (Travel, Scrum, Agile) _ Brighton, UKType of resource : ContractLocation : Brighton, UK.Experience : 8+yrsNo of Positions : 1Salary : 400-430 GBP/Day Inside IR35Must Have : Product owner experience, Digital Travel Platform, Scrum, Agile , Digital Compliance standards,Job spec:Key Responsibilities:• Support the...
-
Associate-digital Product Management
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Amex Full timeYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Senior Manager-Digital Product Management
3 weeks ago
Brighton, United Kingdom American Express Full timeYou Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a...
-
Senior Manager-Digital Product Management
2 weeks ago
Brighton, Brighton and Hove, United Kingdom AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...
-
Senior Associate-digital Product Management
3 weeks ago
Brighton, United Kingdom Amex Full timeYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...
-
Associate -Digital Product Management
2 weeks ago
Brighton, Brighton and Hove, United Kingdom American Express Full timeYou Lead the Way. We've Got Your Back.When you become part of Team Amex, you join a global community where commitment to customers, communities, and each other is paramount. At American Express, recognition, leadership, and impact are celebrated, fostering a culture of success for all colleagues. Together, we uphold values of integrity and exceptional...
-
Manager-Digital Product Management
2 weeks ago
Brighton and Hove, United Kingdom AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...
-
Associate -digital Product Management
5 days ago
Brighton, United Kingdom Amex Full time**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Associate-digital Product Management
2 weeks ago
Brighton, United Kingdom Amex Full time**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Digital Project Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Pivotal London Full time £40,000Digital Project Manager Sports £40,000 extensive benefits package Brighton I am working in partnership with one of the emerging clubs within English football over the last 5 years - they are looking to bring in a Digital Project manager to help the clubs growth plans within international markets. Role Oversee the management of digital databases to ensure...
-
Digital Product Owner
5 days ago
Brighton, United Kingdom Adroit People Limited Full timeWe have Job opportunity for Digital Product Owner (Travel, Scrum, Agile) role based in Brighton, UK for Contract PositionMust Have : Product owner experience, Digital Travel Platform, Scrum, Agile , Digital Compliance standards, • Support the implementation and on-going optimization of the digital travel platforms and capabilities into new and existing...
-
Product Designer
4 weeks ago
Brighton, United Kingdom Graphite Digital Full time**Reporting to Senior Product Designer** **Location: Brighton, UK (remote options may be available)** **Salary: £**31,000 to £44,000 (DOE)** **Who we are** We’re a digital customer experience agency collaborating with healthcare and pharmaceutical organisations around the world to create digital experiences that are truly aligned to audience needs....
-
Associate -Digital Product Management
4 weeks ago
Brighton, United Kingdom American Express Full timeYou Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a...
-
Manager - Product Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Swift Strategic Solutions Inc Full timeA global technology consulting and digital solutions client of ours is looking for a Product Manager to join their growing team in the UK. Clear long-term vision, underpinning an optimised customer journey and servicing strategy translated into a multi-year capability set and delivery roadmap Robust, sustainable processes that drive a high degree of quality...
-
Product Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Thrive IT Systems Ltd Full timeProduct Manager rolesnShould be focusing on thecustomer experience side, so our digital channels– where we need to collect information from the customer and that the correct rules are applied based on market, customer type and events. So Digital customer experience would be great. These are mostly London based peopleThe Financial Crimes Transformation...
-
Manager - Product Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Swift Strategic Solutions Inc Full timeA global technology consulting and digital solutions client of ours is looking for a Product Manager to join their growing team in the UK. Clear long-term vision, underpinning an optimised customer journey and servicing strategy translated into a multi-year capability set and delivery roadmap Robust, sustainable processes that drive a high degree of quality...
-
Product Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Thrive IT Systems Ltd Full timeProduct Manager rolesShould be focusing on the customer experience side, so our digital channels – where we need to collect information from the customer and that the correct rules are applied based on market, customer type and events. So Digital customer experience would be great. These are mostly London based people The Financial Crimes Transformation...
-
Senior Manager-Digital Product Management
3 weeks ago
Brighton and Hove, United Kingdom American Express Full timeYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
