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DIO – Business Support Officer
2 months ago
Job summary
Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK�s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe�
If you are looking for a new challenge working within a motivated and professional team, then DIO Estates is for you Through collaboration with Military colleagues on one of the largest estates in the country, with an extensive overseas portfolio, you will have the opportunity of working on a diverse range of exciting, interesting, and often-challenging projects of National Interest in support of the UK Defence Mission.�
The Role�
We are seeking an enthusiastic Business Support Officer to join an established team. The successful candidate will be a customer focused team member, who will collaborate in delivering exciting, varied and often tight time-scaled administrative support for both Estates and the wider UK Ministry of Defence (MOD).
The MOD estate provides a wide variety of challenges to expand your business administrative skills and develop your knowledge in this unique estate environment.
This is an exciting opportunity to join the established DIO Estate Safeguarding and Business Support Teams of highly skilled Administrative Officers and Managers, delivering support and advice to the Estates Team�s surveyors, managers, and wide range of customers. �
The successful candidate will be allocated within one of the following roles: �
Safeguarding Assistant: Supporting the Safeguarding Assistant Manager with managing the safeguarding process, delivering the programme, and liaising with customers and external stakeholders. Assist in the delivery of safeguarding outputs including the assessment of development proposals involving the use of maps and charts.�Business Support Team Assistant: delivering high-quality administrative support to their Team and wider Estates Divisions. Working within a fast-paced environment the role will support the Business Support Team Assistant Manager in managing a variety of workstreams and prioritising tasks. �This position is advertised at 37 hours per week.
Job description
Main Responsibilities�
Both roles provide a high quality administrative and business support service, including but not limited to: �
Administrative support to the Estates Division�Data management; record keeping, update and support to the maintenance of all operational data management systems, including processing online forms, documents and payments. ��Processing and issuing documents and input and maintenance of data and records onto in-house and Office 365 systems. ��Administration of local file management, both electronic and paper and Co-ordination of papers, team inputs and team data as required. � �Undertake administrative duties involving photocopying, filing and post as required and general office management processes. ��Analysis of data and information, problem solving and collaboration with team members and stakeholders to resolve issues.�Communicating and providing advice, guidance, and support to customers and external stakeholdersDIO Business Area � Estates�
The Defence estate is one of the largest landholdings in the UK and covers an estimated of the UK land mass (200,000+ ha). This is complemented bya significant UK Defence presence overseas.�
Estates are the in-house real estate team within the DIO (part of the UK Ministry of Defence) supporting infrastructure needs across a high-profile Public Estate. We acquire, manage, safeguard, and dispose of Defence real estate. Our unique customer knowledge and insight of the Defence Estate enables our in-house team of property professionals to provide in-depth advice to our Military customers.�
The Teams�
Safeguarding Team,�is the MOD lead for the formal consultation process through which MOD areengaged on development proposals. The team formulates and represents MOD safeguarding requirements on a diverse range of development sites, from house extensions to nuclear power plants, solar farms to oil rigs and offshore wind farms. The team covers the whole of the UK and can provide advice to operational overseas sites to ensure that MOD operational assets and interests including aerodromes, explosive storage sites, transmitter facilities as well as, maritime defence interests are not compromised by development. �
DIO Estates Programme Management Office (PMO), is a pan-Estates team, which supports the Estates delivery programme and its delivery teams via centralised Data, Programme and Business Management.�
The Data Management Team (DMT), sits within the Estates Programme Management Office (PMO) and is accountable for the collation, organisation, and management of Estates data so that it is available for analysis in supporting business decisions and data management team also manage payments to landlords and invoicing tenants on the defence estate.�
Location�
The successful candidate will be expected to regularly attend their chosen duty station and will involve weekly attendance to the office for face-to-face meetings and collaboration. �All sites will be considered whilst ensuring the location of the successful candidate can still meet the business and travel requirements of the role. Alongside the advertised locations, other DIO locations may be considered. Please state your location preference.�
If travelling outside your base location for duty reasons, you will have access to flights, hire cars, rail tickets and overnight accommodation. You can also claim 45 pence per mile should you choose to use your own vehicle for business travel.�
Travel may be required to carry out site visits where you may go on MOD Establishments, residential estates, building sites, agricultural land, training areas and firing ranges etc.�
Person specification
Essential Experience:�
Excellent IT Skills, ideally with a good working knowledge of Office365�Strong communication skills both verbal and written.�Desirable Experience:�
Working in a Defence environment�Working within an office-based Team�Behaviours
We'll assess you against these behaviours during the selection process:
Managing a Quality ServiceCommunicating and InfluencingMaking Effective DecisionsWe only ask for evidence of these behaviours on your application form:
Managing a Quality ServiceBenefits
Alongside your salary of �24,985, Ministry of Defence contributes �7,238 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years�service.
To learn more about our full range of benefits, view our Candidate Information Guide attached.
Where business needs allow, some roles may be suitable for a combination of office and home-based is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. �
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey � we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
