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HR Administrator

2 months ago


Somerset, United Kingdom Qualserv Consulting Full time

HR Administrator

3 Month Contract

Based in Redcliff, Bristol

Hourly rate up to GBP16.26 (37 Hours PW) VIA Umbrella, Inside IR35

Reporting into the Resourcing/L&D Team, the HR Administrator will specialise initially in providing high level administrative support to The Resourcing and L&D teams within HR.

An end to end analysis of the administrative requirements across the employee life cycle is taking place currently. This is a generic post, but there is an initial focus on these two areas.

They will:

Support the HR team by ensuring that the information held on various systems is up to date, accurate and can be used to support efficient working practices and KPI production.

Carry out specific administrative functions as directed by the designated Advisors or Partners who lead on that work.

Carry out their duties to support the HR Team in achieving its HR Strategic Objectives in support of the Metro Mayor's priorities.

Key Responsabilities

General:

Input, maintain and update employee and organisational structure data on HR Information Systems, including the Employee Database (ITrent), the Applicant Tracking System (ATS - TribePad), the Performance Management System (ClearReview) and the Learning Management System (LMS - Learning Nexus). It is imperative that these systems hold accurate data that, as a result of regular reconciling, is consistent across them.

Support the three sub functions; Resourcing, L&D and Employee Relations/HR by running reports as directed in order that the wider team can produce KPI reports. Check the dedicated inboxes for the three sub functions at least daily, or in line with our Service Level Agreements (SLA), responding directly to straightforward queries using a range of pre agreed templates and signposting to policies/guidance. Forward more complex queries appropriately to the appropriate team member(s).

Resourcing:

Full range of resourcing administrative support using the ATS, communicating with applicants at all stages of the process, supporting recruiting managers, ensuring candidates are progressed efficiently through the recruitment process, arranging pre-employment checks and updating the HR team/hiring managers on applicant progress.

Provide positive and timely communication between the organisation and candidates throughout the entire onboarding process, and equally ensure smooth offboarding to all employees linking closely between HR and the Business Support Team.

Update live vacancies and search via talent pool on LinkedIn to ensure a good volume of traffic to live vacancies.

L&D:

Full range of administrative and database entry support to L&D Team, as the Learning Management System (LMS) becomes the central point where all staff training records are held. This includes setting up the ability for employees to apply to attend online and in person training sessions, setting up attendance lists, registers etc. as well as assisting system users with access issues.

Support the L&D Advisor in maintaining up to date and accessible L&D information on the Intranet and staff communications. Assist in the production and updating of information tiles and course fact sheets on the LMS to encourage course applications and participation.

Process Individual L&D applications, which includes checking Statutory and Mandatory completion and Line manager sign off, maintaining a record of approved and declined L&D applications, and communicating outcomes and payment methods to applicants and their line managers.

Where training delivery in in person, book suitable accommodation, distribute online or hard copies of course booklets or slide packs as required, ensure correct room set up, greet the trainer on the day, ensure a register of attendance and generally ensure the setup is correct for the trainer and learners.

Employee Relations (ER)/HR:

Through the HR Inbox and as otherwise directed, answer a variety employment queries Common queries include:

Annual leave adjustments re. bank holiday adjustments for part time staff.

Answering basic policy queries.

Looking into AL queries - checking iTrent & making adjustments.

Changing working patterns where required.

Processing routine HR and employment related processes such as:

Checking expenses have been correctly approved and are in line with policy requirements.

Processing contract extension requests, which requires the updating of iTrent/Payroll and sending confirmation of contract extension letter to the employee.

Purchase and distribution of Specsavers vouchers, and raising Purchase Order requisitions as required for other designated staff benefits.

Maintain all employee records and create new folders as appropriate, as well as ensure any paperwork associated with employment changes is saved appropriately.

This includes checking documentation received into the HR inbox and notifying HR Advisors where sickness triggers have been reached/ER advice may be required.

Process leavers ensuring we have received a copy of their resignation; leaver forms are sent to payroll and Business support (liaising with employee and leaver).

Complete resignation acknowledgement letter and distribute it to employee.

Ensure leaver process has been completed and archive file once employee has left.

ESSENTIAL (MUST HAVE)

Qualifications and Knowledge

2 A Levels, BTEC or equivalent Level 3 education.Experience

Substantial experience in an administrative role requiring a high level of accuracy and use of various databases.

Experience providing admin support in an HR environment.

DESIRABLE

Qualifications and Knowledge

CIPD level 3 or equivalent.

Due to high demand we are only able to respond to applications that meet the required criteria