Senior Customer Service Administrator

2 months ago


Broxburn, West Lothian, United Kingdom search Full time
Senior Customer Service Administration
Full Time 9am - 4.30pm
p/h DOE
Immediate start
Office based in Livingston


We are recruiting for a rapidly growing company in Livingston who are looking to add to their vibrant customer service department This is a small but mighty team who work in a family-feel environment.

What will you be doing?
Managing a customer service inbox and responding to emails
Taking inbound calls from customers with queries
Helping customers to process orders online
Chasing up deliveries and processing refunds
Liaising with 3rd parties to resolve issues
Responding to reviews on Trustpilot

What do you need?
Ability to work in a fast paced environment
Showing empathy and understanding
Excellent communication verbal and written
Resilient and able to bounce back
Strong IT skills and able to use multiple systems
Problem solving and able to prioritise work load

If this sounds like the role for you, apply now

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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