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Customer Service Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch, you will be responsible for delivering exceptional customer service to our clients, ensuring their rental experience is seamless and enjoyable.
Key Responsibilities- Provide exceptional customer service to clients face-to-face and over the phone
- Process rental agreements, calculate quotations, and build rapport with clients
- Check vehicles before and after rentals and assist other departments as needed
- Work collaboratively with colleagues to achieve team goals and objectives
- Previous experience in the service industry, preferably in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Hold a full-valid driving license for a minimum of 12 months, with no more than 9 points on your DVLA check
- Competitive salary and bonus structure
- Opportunities for career growth and development
- Comprehensive training and support
- Discounted car hire rates and access to our Thrifty Savings platform