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BRIONI - Bespoke Ambassador (Bruton Street)

3 months ago

City of Westminster, Greater London, United Kingdom Brioni Full time

SummaryAbout us

Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.

Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.

We are currently seeking a Bespoke Ambassador who will report to the Assistant Store Manager as part of our dynamic team in Bruton street

Job Description

Your opportunity

You will be a key ambassador for our brand providing a distinctive and extraordinary luxury experience both in store and in our clients homes nurturing a genuine and long-term relationship. Within the store you will be a point of reference for the execution of sales and clientelling actions, with the objective of reinforcing existing clients' loyalty to the Brand and recruiting new potential customers;

How you will contribute

Create and develop longstanding relationships with clients, personal shoppers, stylists and concierges which translate into concrete business results and enhance Brand image.

Meet and exceed the financial targets set by the HQ and Store Management contributing to the overall business result

Gather information about the market: new trends, events, competitors' activities and products and feed back to Store Management

Effectively interact and collaborate with colleagues within the store and the wider company

Respect Brioni standards and procedures, promptly sharing possible issues and risks with management

Identify potential business opportunities and implement specific action plans to maximize formalwear business results and KPIs

Work closely with the Regional Tailor managing store events, and at home services

Maintain a high level of housekeeping in the store area with particular focus on updating the fabric bunches regularly and keeping the bespoke display in good order.

Plan the bespoke business month by month, reporting expected appointments, acquisitions, closures and and fittings to store management

Who you are

At least 5 years of experience in Retail, ideally in Men's Formalwear

Knowledge of, and passion for sartorial culture

High standard of spoken and written English

Ability to execute a wide range of clientelling strategies to initiate, retain and develop the relationship

Good attention to detail and ability to plan, execute and follow up

Commercial mindset and pro-active attitude towards generating business

Clear communicator with the ability to engage and influence clients and key stakeholders alike

Knowledge of Luxury retail standards with regards to processes, service level and expectations

Why work with us?

This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job TypeRegular

Start Date

ScheduleFull time

OrganizationBrioni UK Ltd.

R132796