Lead Retail Assistant

3 weeks ago

White City, United Kingdom DCK Group Full time

**Role Title - Lead Retail Assistant - 25 hours per week - includes Saturday shift (5 M, 5 W, 5 TH, 5 F, 5 SAT)**

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Boots, M&Co and many more

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

- **£11.40 per hour**:

- **free jewellery - from £25-£55 per month**:

- **flexible working hours - you work the hours anytime during the day which suits you**:

- **no weekend working**

You will be based in
**White City** but may be required to travel to different stores within your zone.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

**Job role**:
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

- The go-to colleague for the zone role modelling best practice for fellow RA’s.
- To be host & customer focused, an ambassador for our brands
- To consistently deliver excellent product presentation & visual merchandising (VM) standards in order to optimise sales
- To comply with all operational instructions & policies thus promoting business efficiency

**Requirements;**
- Prior experience in a customer facing setting is required, fashion brands are a plus.
- Sales and or retail sales experience is preferred
- Access to either an Apple or Android smartphone with the operating systems of either iOS 13.4 or Android 8.0 or later

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