Director, Commercial Mid-Market

1 month ago


Aberdeen, Aberdeen City, United Kingdom Royal Bank of Scotland Full time

Join us as a Director in Commercial Mid-Market

We're looking for someone to lead the delivery of the business' strategic objectives by leading a team of relationship managers responsible for commercial customers in Aberdeen, Aberdeenshire, Orkney and ShetlandYou'll be managing performance to build long term sustainable value for customers and colleaguesYou'll be joining a talented team, driving them to exceed challenging business goals and to deliver business growthAlthough some of your time will be spent working from home or meeting clients, you'll also spend three days each week, or as required, working from our Aberdeen hub to collaborate and connect with your colleaguesWhat you'll do You'll drive the delivery of Commercial Mid-Market strategic objectives, by leading a team of relationship managers responsible for a portfolio of customers to deliver the business strategy. By driving first class client satisfaction and colleague engagement and development, and by embedding and managing robust capital, risk and stewardship disciplines, you will deliver strong financial, customer and risk performance. You'll collaborate with product partners, and other bank teams, and coach the delivery of good outcomes, to serve our customers well, identify customer needs and provide appropriate products and services. You will also: Lead, manage and develop the team to achieve challenging business goals, drive business growth and establish a trusted adviser status with all customersEngender a strong collaborative approach across the business to deliver market leading customer service and deal executionDevelop, lead and implement local business initiatives and strategiesIdentify and manage risks, including the proactive management of problem loans, data quality and portfolio reportingSupport the delivery of the Climate Risk and Energy Transition business strategyProvide leadership to help relationship managers establish and maintain relationships with key professional and intermediary communities to raise the profile of the bank in the local marketplaceThe skills you'll need We're looking for someone with a broad experience in banking, including regulatory, commercial and corporate environments, paired with a background in leading diverse professional teams and organisational, operational and cultural change. In this role, a diploma in lending skills is mandatory but if you do not currently hold one, the exam can be taken up to six months after starting work. In addition, you will need: Established leadership skills to motivate, coach and develop a team of high performersStrong problem solving and decision making skillsIn-depth knowledge of relevant banking systems, processes and products, with a strong market awareness and an appreciation of the economic and financial outlookHighly developed negotiation and networking skills along with a presence in the relevant marketExperience in generating new income streams and building outstanding customer relationships in the relevant marketA practical understanding and application of risk management disciplines

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