Head of Department Stores

2 months ago


London, Greater London, United Kingdom PUIG, S.L. Full time
The Opportunity

This role is a leadership role within the commercial function, acting as a role model for Puig both internally and externally to accelerate the Puig growth across our key Department store retail partnerships balancing the need for brand equity with visibility and profitability.

As Head of Department Stores you will build strong relationships with Retailers, having a wealth of knowledge of the brands and accounts to ensure the development of the business and driving growth, whilst defining and leading strategy alongside our Marketing, Retail, Education and VM teams, in line with the brand image and priorities.

What you'll get to do


• Define and implement retailers' strategy including trade marketing and field plans, focusing on adequate activities without clashes between retailers / other Puig brands.

• Prepare and review retail and wholesale targets for all designated accounts with the Commercial and Finance teams.

• Establish and monitor full JBP plans with top customers, and overall budget investments, trading terms and conditions, stock returns and markdowns to drive the business and ensure profitability per account.

• Ensure timeliness and accuracy in all reporting and related administration for each of the accounts.

• Work closely with Retail and Education to optimise sell-out strategy for key launches including in-store activation, events and animations over KCPs.

• Enhance brand positioning at point of sale and leveraging individual brand performance for the benefit of all brands in negotiation.

• Prepare and utilise business analytics to build robust commercial plans and seize any opportunity to increase both Sell-in and Sell-out.

• Project management and coordination of all the efforts of cross functional teams within the clusters particularly for launches, new brands (if applicable) and NPD.

• Assess new opportunities that balance brand visibility and ROI. Full P&L responsibility for all customers and brands within the channel.

• Lead and inspire your team to achieve business objectives and overarching goals, nurturing the strengths of team members, encouraging continuous learning and development.

• Act as a senior point of contact with buyers and merchandising and establish key relationships with all retailers' headquarters, retail and eCommerce teams.

• Partner closely with the Niche team to achieve the results and strategic vision for the Niche brands in department stores.

• Set up and drive cross-functional interaction between retailer and Puig team.

• Work closely with Finance and Supply teams to ensure underpayments and returns are cleared every month and all internal trackers are completed on time.

• Deputise for Commercial Director when required.

We'd love to meet you if you have


• Experience working with flagship/department retail sites across Niche and Prestige brands.

• Proven track record of success in senior leadership roles.

• Previous experience having responsibility for P&L and budget management.

• Demonstrated ability to set and achieve and achieve sales, drive revenue growth and implement effective strategies.

• Proven experience with building and developing partnerships with retailers.

• Experience managing large account portfolios with strong customer service and project management skills.

• Team management experience with a focus on performance and long-term career development.

A few things you'll love about us
  • An entrepreneurial, creative and welcoming work culture
  • A range of learning and development opportunities
  • An international company with plenty of opportunities to grow
  • A competitive compensation & benefits package


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