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London, Greater London, United Kingdom Brackenberry Full timeJob Title: Income OfficerWe are seeking a skilled Income Officer to join our team at Brackenberry Ltd. As an Income Officer, you will play a crucial role in assisting a Local Authority in Southwark with the appointment of a Income Officer on a 3-month contract, which is highly likely to be extended at the client's discretion.Key Responsibilities:To ensure...
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Income Officer
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London, Greater London, United Kingdom Brackenberry Full timeJob Title: Income OfficerWe are seeking a skilled Income Officer to join our team at Brackenberry Ltd. As an Income Officer, you will play a crucial role in assisting a Local Authority in Southwark with the appointment of a Income Officer on a 3-month contract, which is highly likely to be extended at the client's discretion.Key Responsibilities:To ensure...
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Income Officer
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London, Greater London, United Kingdom Brackenberry Full timeJob Title: Income OfficerWe are seeking a highly skilled Income Officer to join our team at Brackenberry Ltd. As an Income Officer, you will play a crucial role in ensuring that customers receive appropriate debt counselling and welfare benefit advice and services.Key Responsibilities:Debt Counselling: Ensure that customers are referred for debt counselling...
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Income Officer
2 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Income OfficerWe are seeking a highly skilled Income Officer to join our team at Brackenberry Ltd. As an Income Officer, you will play a crucial role in ensuring that customers receive appropriate debt counselling and welfare benefit advice and services.Key Responsibilities:Debt Counselling: Ensure that customers are referred for debt counselling...
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Income Officer
2 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Income OfficerWe are seeking a highly skilled Income Officer to join our team at Brackenberry Ltd. As an Income Officer, you will play a crucial role in ensuring that customers receive the necessary debt counselling and welfare benefit advice and services.Key Responsibilities:Debt Counselling: Ensure that customers are referred for debt...
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Income Officer
2 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeJob Title: Income OfficerWe are seeking a highly skilled Income Officer to join our team at Brackenberry Ltd. As an Income Officer, you will play a crucial role in ensuring that customers receive the necessary debt counselling and welfare benefit advice and services.Key Responsibilities:Debt Counselling: Ensure that customers are referred for debt...
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Income Officer
1 week ago
London, Greater London, United Kingdom RM RECRUIT LIMITED Full timeInterim Income OfficerRM Recruit Ltd is partnering with a forward-thinking Housing client in Lambeth to recruit an Interim Income Officer for a three-month period, with a view to extend. This is an excellent opportunity to work in a dynamic organisation and contribute to the team's success.Main ResponsibilitiesMaximise income for current and former tenants...
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Income Officer
1 week ago
London, Greater London, United Kingdom RM RECRUIT LIMITED Full timeInterim Income OfficerRM Recruit Ltd is partnering with a forward-thinking Housing client in Lambeth to recruit an Interim Income Officer for a three-month period, with a view to extend. This is an excellent opportunity to work in a dynamic organisation and contribute to the team's success.Main ResponsibilitiesMaximise income for current and former tenants...
Income Officer
3 months ago
- Manage rent accounts and other housing related debts, on a regular basis in line with the organisations policies and procedures, in order to identify cases that require action.
- Negotiate repayment agreements with tenants and take corrective action where such agreements are not maintained, adhering to the Ministry of Justice Pre-action Protocol for Rent Possessions.
- Refer residents to welfare benefit and debt support services to ensure that residents are able to maximise their income by ensuring take up of any entitlement to benefits.
- Make regular and early contact with all residents in arrears through home visits, telephone calls, text messages, e-mails and office interviews, sometimes outside normal working hours.
- Prepare and submit cases to the County Court for Possession Hearings and attend court hearings and carry out evictions due to rent arrears.
- Identify vulnerable residents and make referrals to the resident support team to ensure appropriate support is put in place.
- Maximize income collection while minimising the risk of repossession through making use of direct housing payments, charitable applications, food bank referrals and any other means of financial support available.
- Deliver income management services while demonstrating high standards of customer care.
- Support and implement the organisations response to Welfare Reform measures
- Deliver against annual team and individual targets for income collection
What you will need to have: - Knowledge of housing law, the regulatory framework and good practice with regards to debt recovery essentials
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on or send an E-Mail to