Service Assistant

1 month ago


Esher, Surrey, United Kingdom National Trust Full time
Summary

We've got an exciting opportunity for a Service Assistant to join our team.

As a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service.

Salary: GBP11.50 per hour. Please note that the salary advertised is inclusive of an Outer London Weighting allowance.

Contract/duration: Fixed term for 6 months

Hours/working pattern/hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Weekend and bank holiday working is required for this role.

Interviews: 20 August 2024

What it's like to work here

Working within a bustling atmosphere as part of our dedicated Welcome Team and reporting to the Welcome Manager, you'll play a core part in providing fantastic customer service, your role is to make sure our visitors have the best day they can.

What you'll be doing

Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor welcome, supporting key property events to our row boat operation - no two days are the same.

This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations.

Who we're looking for

We'd love to hear from you if you are:

  • customer focused with positive attitude
  • a team player, but also can work on your own initiative
  • well organised and adaptable
  • willing to learn new skills
The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


•Substantial pension scheme of up to 10% basic salary


•Free entry to National Trust places for you, a guest and your children (under 18)


•Rental deposit loan scheme


•Season ticket loan


•EV car lease scheme


•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts


•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.


•Flexible working whenever possible


•Employee assistance programme


•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.



  • Esher, Surrey, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Welcome & Service Team as a Welcome & Service Assistant. As the public face of Claremont, you will provide a warm and friendly welcome to our visitors, ensuring they have an enjoyable and memorable experience.Key ResponsibilitiesProvide exceptional customer service to...

  • Branch Assistant

    4 weeks ago


    Esher, Surrey, United Kingdom Williams Trade Supplies Full time

    Were looking for a Branch Assistant to be a star and join the team at Esher. This is a varied and active role and you'll be expected to serve customers on the trade counter and over the phone, undertake deliveries and assist with duties in the warehouse, in order to uphold the exceptional levels of customer service we are known for click apply for full job...


  • Esher, Surrey, United Kingdom Williams Trade Supplies Full time £26,000

    Join Our Team as a Branch Operations Assistant We are seeking a dedicated Branch Operations Assistant to enhance our team at Williams Trade Supplies. This role offers a dynamic and engaging work environment where you will play a crucial part in delivering outstanding customer service. Key Responsibilities: Assist customers at the trade counter and via...


  • Esher, Surrey, United Kingdom Anchor Hanover Full time

    Job Title: Catering Manager at Anchor HanoverAnchor Hanover is looking for a committed Catering Manager to enhance our culinary team. In this role, you will report directly to the Chef Manager and oversee all catering operations, ensuring exceptional service quality is maintained.Key Responsibilities:Acting as the Chef Manager in their absenceLeading and...


  • Esher, Surrey, United Kingdom Healix Full time

    Position OverviewWe are seeking dedicated professionals to fill the role of Travel Assistance Coordinator within our esteemed International Assistance division.As a Travel Assistance Coordinator, your responsibilities will vary daily; from managing a road incident in a remote location to addressing urgent medical needs in bustling cities, you will be a vital...


  • Esher, Surrey, United Kingdom Young's Pubs Full time

    Young's Pubs is seeking a dedicated Assistant Culinary Leader to join our vibrant team. This role is essential in delivering exceptional dining experiences that reflect our commitment to quality and service. What we provide for our Assistant Culinary Leaders: Opportunity to participate in our culinary leadership development program for career...


  • Esher, Surrey, United Kingdom Young's Pubs Full time

    Young's Pubs is a renowned establishment known for its exceptional hospitality and culinary excellence. We are currently in search of a skilled Assistant Kitchen Manager to join our vibrant team and contribute to the creation of memorable dining experiences for our patrons. Benefits for our Assistant Kitchen Managers: Engage in our Assistant Kitchen...

  • Assistant Cook

    3 days ago


    Esher, Surrey, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority to assist with the appointment of a Culinary Assistant on a 2-month contract, highly likely to be extended at clients discretion. Please submit your application with your CV for immediate consideration.Rate of Pay: £17.90 per hourHours per week: 22Responsibilities:To assist in the preparation of meals under...


  • Esher, Surrey, United Kingdom Young's Pubs Full time

    Young's Pubs is seeking a skilled Assistant Kitchen Manager to enhance our culinary team and deliver exceptional dining experiences. What we provide for our Assistant Kitchen Managers: Opportunity to participate in our leadership development program for career advancement Autonomy to design your own dishes and seasonal offerings in partnership with...


  • Esher, Surrey, United Kingdom Young's Pubs Full time

    Young's Pubs is seeking a skilled Assistant Culinary Leader to join our dynamic kitchen team. We pride ourselves on delivering exceptional dining experiences, and we are looking for someone who shares our passion for high-quality cuisine. What we provide for our Assistant Culinary Leaders: Opportunities for professional development through our...


  • Esher, Surrey, United Kingdom Bear Inn, Esher Full time

    Assistant Kitchen Manager About Us: The Bear Inn is a charming boutique hotel with a rich history, originally established in the 17th century as a traditional coaching inn. We pride ourselves on being a vibrant community hub, welcoming guests for various occasions throughout the day. Our establishment is conveniently located near major transport...


  • Esher, Surrey, United Kingdom Fennies Nurseries Full time

    Assistant Nursery ManagerCompany: Fennies Day Nurseries LtdPosition: Assistant Nursery ManagerSalary: Up to £35,000Location: EsherHours: 41.25Reports to: Nursery ManagerAbout Us: Fennies is a renowned, family-operated nursery group that has been a leader in early childhood education since 1992. We are committed to delivering exceptional childcare services...


  • Esher, Surrey, United Kingdom Young's Pubs Full time

    Young's Pubs is seeking a dedicated Assistant Culinary Leader to join our esteemed team. We pride ourselves on delivering exceptional dining experiences that reflect our rich heritage and commitment to quality. Benefits of joining our team: Participate in our professional development program aimed at advancing your culinary career Opportunity to...


  • Esher, Surrey, United Kingdom Anchor Hanover Full time

    Shift Schedule: You will be required to follow a two-week rotation with alternating weekends off. Prior experience in a care facility kitchen is mandatory. Join us at Anchor as a Culinary Support Assistant, where you will play a vital role in enhancing the quality of life for our elderly residents. Your contributions will ensure that a high standard...


  • Esher, Surrey, United Kingdom Anchor Hanover Full time

    Job Title: Catering Manager at Anchor HanoverAnchor Hanover is looking for a committed Catering Manager to enhance our culinary team. In this role, you will report directly to the Chef Manager and oversee all catering operations, ensuring that exceptional service is consistently provided.Key Responsibilities:Acting as the Chef Manager in their absenceLeading...


  • Esher, Surrey, United Kingdom Claremont Fan Court School Full time

    We are looking for an outstanding, qualified, and enthusiastic Teaching Assistant to join our Pre-Preparatory and Nursery school from September 2024. This role will work across Early Years and KS1 and applications for a full time or part time role will be considered. Please note that if applying for a part time role you must be able to work on a Friday.The...


  • Esher, Surrey, United Kingdom Healix Full time

    Position OverviewWe are seeking dedicated professionals to fill the role of Travel Assistance Coordinator within our esteemed International Assistance division.As a Travel Assistance Coordinator, you will encounter a variety of situations daily; from managing a road incident in a remote location to addressing urgent medical needs across the globe, your role...


  • Esher, Surrey, United Kingdom Octane Recruitment Full time

    Position: Mobile Vehicle Technician / Roadside TechnicianOverview: We are currently seeking skilled Mobile Vehicle Technicians / Roadside Technicians to enhance our team. This role involves providing exceptional roadside assistance and vehicle maintenance services to our clients.Location: EsherCompensation: Competitive hourly rate ranging from £16 to...


  • Esher, Surrey, United Kingdom Healix Full time

    Position OverviewWe are seeking dedicated professionals to become part of our International Assistance team. In this dynamic role, you will encounter a variety of situations, from managing emergencies abroad to providing critical support to individuals in distress.Role Responsibilities:As a Travel and Medical Support Coordinator, you will deliver exceptional...


  • Esher, Surrey, United Kingdom Daniel Owen Ltd Full time

    Senior Compliance Officer - Planning Based in ElmbridgeTemporary on going role 35.00per hourYou will be investigating breaches of planning control. Working with applicants and developers to resolve breaches whilst keeping residents and Members up to date with investigations. You will work in a team, made up of a team leader, two compliance officers, as well...