Assistant Manager

2 weeks ago


Cannock, Staffordshire, United Kingdom SKECHERS Full time
Job Purpose

Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers.

Main Responsibilities

Champion the brand. Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service. Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards. Support new hire onboarding. Assists with managing store scheduling needs, ensuring proper coverage for peak times. Act as a product expert and serve as a brand ambassador for all things Skechers. Ensure strong operational processes and routines that drive profitability and results. Act as the expert on all store systems and processes including opening and closing of the POS. May be responsible for the opening and closing of the store as needed. Skills, Qualifications and Experience

Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees. Comfortable communicating expectations with store employees, sets clear expectations for the team. Flexible and motivated to provide excellent customer service. Creates excitement and shows passion for Skechers products and the brand. Retail, restaurant, or hospitality experience is preferred but not required. About Skechers

Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 4,700 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.

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