Defence Business Services
1 month ago
Job summary
Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
Our Vision - To support UK defence customers with outstanding service every time.Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working.? This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Come and join the DBS community today
Job description
We have an exciting opportunity to join the Defence Business Services (DBS), Armed Forces and Veterans Services (AFVS), Development & Change (DevChg) DevOps Team. You will lead a small DevOps (Development and Operations) team of Oracle Analytics Server (OAS) technical specialists, who provide development and support activities to a major MI reporting and Data services within the MoD.
DBS AFVS are collaborating with their commercial partners to deliver a major transformation programme aimed at providing a more robust and coherent IT/infrastructure using the latest Oracle Analytical and Data Integration products which will migrate to Cloud based services, offering many benefits, including a better customer experience.
As the successful candidate you will provide senior DevOps engineering skills and leadership of a small DevOps team of data modellers and Oracle Analytics Server (OAS) technical specialists, who provide business enhancement to a major reporting service within the MoD. You will provide OAS technical support, maintenance, and development activities on a large enterprise data warehouse reporting application. You will be part of a wider group responsible for DevChg of the IT capabilities used for AFVS.
The role is primarily to lead the full software delivery lifecycle of change and incident resolution of the MI Reporting Platform Database, currently OAS, with a DevOps and agile delivery focussed team.
There are opportunities for training and development to help you grow within the role.
To succeed in this role, you should enjoy working as part of a team, be confident with IT, have excellent organisational and interpersonal skills and be an effective communicator. In return this role will provide you with the opportunity to expand your knowledge and develop your skills to a higher level.
Your responsibilities in this role:
Mentoring and practical support for other team members on all areas of the OAS product and related technical matters.Service Operational support of a large enterprise reporting application, working within an ITIL aligned service management framework.As part of a resolver team respond efficiently and effectively to service tickets raised, as well as ensuring the team is managing the ticket workload.Undertake service improvements with fully documented responses to new business requirements, problem remediation and improvement activities.Develop full software capabilities (OAS) with full testing and deployment, making use of agile methodologies.Represent and champion the AFVS MI & Data business area in technical meetings and discussions with the Contractor, product vendor and other MOD departments.Collaborate closely with the Contractor resources and technical teams to ensure coherent and effective solutions are developed and support routine monitoring activities .Build, maintain, and review technical design documentation for the reporting platform, applying appropriate standards, ensuring high service quality.Person specificationTo be a success in this role you'll be an intellectually agile, proactive and self-motivated team player. A superb communicator with excellent problem-solving skills, you'll have the ability to present data modelling and business data usage in a format that is understandable to both your DevOps colleagues and a non-technical audience.
An understanding of data storage and archival mechanisms and technology - including major relational database management systems - would be desirable, as would knowledge of the Oracle Enterprise Business Suite including the HR and payroll modules.
Essential skills and experience requirements:
Programming and build (software engineering) Level 3: Practitioner
Collaborate with others when necessary to review specifications.Use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools.Prototyping Level 3: PractitionerApproach prototyping as a team activity, actively soliciting prototypes, and testing with others.Establish design patterns and iterate them.Use a variety of prototyping methods and choose the most appropriate.Service Support Level 4: Expert:Demonstrate a breadth of understanding of service support.Systems Integration Level 3: Practitioner:Define the integration build.Co-ordinate build activities across systemsUnderstand how to undertake and support integration testing activities..User Focus Level 3: Practitioner:Collaborate with user researchers and can represent users internally.Explain the difference between user needs and the desires of the user.Champion user research to focus on all users.Prioritise and define approaches to understand the user story, guiding others in doing so.Offer recommendations on the best tools and methods to use.Systems design Level 3: Practitioner:Design systems characterised by medium levels of risk, impact, and business or technical complexity.Review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.Desirable skills and experience:Working within Agile Teams.Oracle EBS HR/Payroll or equivalent ERP products.ITIL experience and/or certification.BehavioursWe'll assess you against these behaviours during the selection process:
LeadershipCommunicating and InfluencingTechnical skills We'll assess you against these technical skills during the selection process: Government Digital and Data Profession capability Framework DevOps Engineer - Service SupportGovernment Digital and Data Profession capability Framework DevOps Engineer - System DesignGovernment Digital and Data Profession capability Framework DevOps Engineer - Programming and Build (software engineering)Government Digital and Data Profession capability Framework DevOps Engineer - User FocusBenefitsAlongside your salary of £43,080, Ministry of Defence contributes £11,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
An environment with flexible working options Monday-Friday25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for HM The King's birthdayHybrid working where role permitsAn opportunity to be considered for Reward & Recognition- £250-£5000 per year.Family-friendly policies including- parental leave and adoption leaveLearning and development tailored to your roleProfessional and personal development of skillsA culture encouraging inclusion and diversityMinimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitmentsSpecial paid leave to volunteer up to 6 days per yearGym MembershipOn site cafeFree car parkingThis post is eligible for a Digital Skills Allowance of up to [£11,400] per annum. Eligibility for this allowance will be assessed at interview against the 4 core technical skills only and reviewed annually in line with departmental policy.The post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
This position is advertised at 37 hours per week.
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