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Business Development
4 months ago
What You'll Do
In the Services Sales Specialist role, and as a key member of the Enterprise sales team, you will drive customer experience transformation & intimacy, and lead the services strategy within our largest accounts. You'll be crucial in growing Services offerings and penetration within our customers, improving our New, Recurring Annual Services revenue, a very important financial metric for Cisco.
It will be critical for you to develop a deep knowledge of the customer and their Sector to ensure you can provide a compelling solution that aligns to key customer objectives. You will be the specialist on Professional and Premium Services and advise the Portfolio Sales team and/or partners on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.
Who You'll Work With
Success is directly associated with crafting strong and meaningful relationships with the Portfolio Sellers and attainment of sales targets from net-new services growth in your assigned accounts. You will collaborate with the extended account team: Account Managers, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, Services Specialist Core, Delivery, Legal, Finance, and our Partner ecosystem to develop services strategies that directly align with our Client's needs and drive new opportunities to closure.
Who You Are
A strong advocate for your customers, and strong a building trusted, long-standing relationships with all levels. You're a strategic problem solver whose primary goal is to deliver outstanding business outcomes to your customers. You hold yourself accountable for driving new and incremental business within your customer base. You have a collaborative mentality and understand the value of the collective team with the ability to pull in crucial team members and achieve closure. A sales professional with proven success in the technology services industry with a strong drive to get results and very motivated to exceed sales goals. You will use your natural curiosity and emotional intelligence to establish relationships and provide the best solutions to our customers. You understand that winning is a team game.
Requirements include:
- Knowledge of Cisco's or a competitor's portfolio
- Expertise in Outside-In / Consultative selling
- Uncovers and understands customer strategies and objectives; identifies and leads multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.
- Understanding of Key Drivers and Strategic Imperatives of relevant Industry
- Solution selling skills aligned to each customer's outstanding business problems and strategic objectives
- Ability to develop positive relationships based on deep understanding of the customer's perspective
- Collaborate and drive cross functional team within Cisco through influence to desired outcomes
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you
Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We're helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other's backs, we recognise our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
