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Supervisor

2 months ago

York, York City, United Kingdom MCARTHURGLEN Full time

JOIN US
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene.

We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction.

Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us.

To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place

OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers

WE ARE LOOKING FOR
Supervisor

YOU WILL
Be part of a support network working alongside the Store Manager

Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality

Ensure product quality and customer service are met company standard

Lead team members to maintain the cleanliness and upkeep of our kiosks

Protect employees and customers by providing a safe and clean store environment

Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties

Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling

Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences

Manage and create content for the tiktok

Complete the reasonable tasks that assigned by the company