People Operations Assistant

1 month ago

Basildon, Essex, United Kingdom Peabody Full time

Your typical day could start with checking the team's inbox for any queries or issues that need resolving, escalating or forwarding to the appropriate team. Then you might update key stakeholders on the status of tasks, always providing a high-quality service. Then you might be carrying out data entry and data maintenance in our people systems in relation to all colleague information, championing data integrity and utilising the system to its full capability or you might be reviewing a colleagues DBS application and ensuring processed as soon as possible.

As a People Operations Assistant you'll be the first point of contact for People Operations support via email and phone, responsible for establishing and preserving strong relationships with internal colleagues, providing accurate and timely customer service, and resolving People transactions and administration queries, within agreed service levels.

With a particular focus on ownership and accountability for managing the resolution of customer issues, you'll play an active role within the team, you'll work alongside the People Advisors and Operations Manager daily with tasks and activities that span the whole of the colleague lifecycle

You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. You'll need to be in the office for 2 days per week and the remaining time you'll be able to work remotely.

Your role covers all aspects of the colleague lifecycle, you will have exposure to all aspects of People & Culture, including key projects supporting the wider business. If you're creative in your problem-solving, energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you.

To be successful in this role, you're:

  • highly organised and self-motivated
  • able to adapt and be flexible, with the ability to juggle multiple different tasks at the same time
  • attention to detail orientated
  • able to work independently, exercising good initiative and judgement

Here are just a few of the benefits of working at Peabody:

  • 30 days' annual holiday, plus bank holidays
  • two additional paid volunteering days each year
  • flexible benefits scheme, including family friendly benefits and access to a discount portal
  • 4 x salary life assurance
  • up to 10% pension contribution
  • the opportunity to broaden your skills and enhance your professional development

Are you ready to apply?

If you have any questions about this role, please email Talent Specialist, Harry Lund at

Interviews will be taking place week commencing 12th August 2024.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Apply now

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