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Investment Operations Supervisor
2 months ago
SS&C Technologies is in search of an Investment Operations Supervisor to lead and manage the Fund Dealing team, ensuring that business objectives are met and exceeded by establishing robust control frameworks while enhancing the quality and efficiency of the trading operations.
About SS&C Technologies
SS&C is a worldwide leader in providing investment, financial services, and software solutions for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is headquartered in Windsor, Connecticut, employing over 20,000 professionals across more than 90 offices in 35 countries. Approximately 18,000 financial services and healthcare organizations, ranging from the largest institutions to local firms, utilize SS&C's products and services to manage and account for their investments.
Key Responsibilities
- Oversee and manage order routing and execution across various systems and platforms.
- Establish and uphold a strong control framework.
- Provide coaching, training, feedback, and career development for team members.
- Foster a high-performance culture where the team aims to surpass the minimum standards set in KPIs and SLAs.
- Enhance staff engagement and motivation.
- Manage performance and attendance effectively.
- Plan strategically to meet conflicting deadlines and priorities.
- Identify and implement process improvements to enhance quality, increase efficiency, and mitigate risks.
- Build and maintain positive relationships with all internal and external stakeholders.
- Collaborate with internal teams and across the broader SS&C organization.
- Accurately process high-value trades with meticulous attention to detail.
- Interpret and communicate complex data effectively.
- Ensure compliance with all regulatory training requirements for self and team.
- Adhere to best market practices and regulatory standards.
- Actively seek and respond constructively to feedback.
- Utilize service failures as learning opportunities to enhance processes and overall service delivery.
- Support team goals, assist colleagues, and contribute to the success of the SS&C Wealth Management division.
- Maintain a comprehensive understanding of the role's impact on the team and the organization.
- Focus on professional standards and results that directly influence business objectives.
- Take on additional tasks and projects to improve team and departmental performance.
Essential Skills
- Experience in People Management and Leadership, preferably within the Financial Services sector.
- Technical proficiency with the ability to analyze and interpret complex information.
- Commitment to quality and a passion for delivering excellence.
- Proven ability to build effective relationships with internal stakeholders and external clients.
- Accountability for achieving objectives and tasks, holding oneself and the team responsible.
- Experience in managing change successfully.
- Proactive in seeking new opportunities to enhance service delivery.
- Solution-oriented mindset, capable of anticipating issues and finding positive resolutions.
- Demonstrates integrity and professionalism.
- Effective time management and coordination skills.
- High levels of accuracy and attention to detail.
- Strong verbal and written communication abilities.
- Proficient in utilizing complex IT systems and Microsoft applications.
We encourage applications from individuals of all backgrounds and particularly welcome those from under-represented groups, as we aim to bring diverse perspectives to our discussions and decision-making processes. It is essential for us to cultivate a diverse workforce in every sense.
All employment offers at SS&C are contingent upon successful background verification checks, which may include a review of employment history, eligibility to work, address verification, credit history, and criminal record checks, where permitted by local law. The accuracy of all information submitted during the application process is crucial and may be utilized in the background-checking process if selected.