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Pension Administration Team Manager

3 months ago

Leamington Spa, Warwickshire, United Kingdom Warwickshire County Council Full time

About the Team

This is an exciting time to join Warwickshire County Council as the Pension Administration Employer Relations Team Manager for the Warwickshire LGPS Pension Fund and Fire Pension Schemes. Our already high-performing Pensions Administration Service is poised and ready to take on new challenges, including upcoming government projects and regulatory changes, and to take advantage of new technology and digital solutions to ensure excellent service to scheme members and employers alike.

About the Role

Warwickshire are looking for a new Employer Relations Team Manager who will be responsible for leading a team of C.7 pension professionals. You will be an effective and authentic leader, able to motivate your team, promote a collaborative and supportive working environment, and recognise and nurture talent.

You will be responsible for leading the Employer Relations Team which sits within the wider pension administration team along with the Membership and Benefits Teams. Your team will be responsible for functions such as the member self service portal, the i-connect system which connects us to our employers and incoming communication. Your team will lead with onboarding of new employer bodies and ongoing employer support and training. Your team will lead on external communications and be responsible for the main fund website, so communication is a key part of the role.

Previous experience of the Local Government Pension Scheme is a must, to ensure you bring the skills and knowledge required to be a success.

Key Requirements

  • Able to successfully lead highly motivated teams.
  • Excellent knowledge of the Local Government Pension Scheme.
  • Experience of delivering pensions administration services to pensioners and beneficiaries, active and deferred scheme members and scheme employers.
  • Strong understanding of pensions regulations, governance, and compliance requirements.
  • Excellent communication and listening skills.
  • Able to work collaboratively with partners to deliver service improvement.
  • Able to deliver new processes and/or technological solutions in a financial environment to deliver efficiencies and savings.
  • Qualification in Pension Administration (or willingness to work towards)

    For further information please see the Job Description and Person Specification.

    Working for Warwickshire – This is the difference you make

    Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them

    At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

    Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

    The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

    Click here to view the benefits at Warwickshire County Council.

    Additional Information

    The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

    To discuss the role please contact Lisa Eglesfield at

    Closing date: 1st July 2024

    Interview date:TBC

    Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.

    Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more