Sales Administrator

2 months ago


Long Eaton, Derbyshire, United Kingdom Elizabeth Michael Associates LTD Full time

Sales Administrator

NG10, Long Eaton

25,000 per annum

Full Time, Permanent, 8.30am - 4.30pm

As a Sales Administrator, you will play a crucial role in facilitating seamless communication with customers, ensuring efficient order processing, and coordinating projects from start to finish.

Key Responsibilities:

  • Handle incoming calls professionally and direct them to the appropriate departments.
  • Process orders accurately and efficiently to ensure timely delivery.
  • Prepare and provide quotations to customers, and follow up diligently on quotes and ongoing projects.
  • Record project details accurately in the CRM system, maintaining thorough documentation and scheduling follow-up activities.
  • Liaise with manufacturers to obtain quotes and, if required, drawings for customer projects.
  • Coordinate the approval process by providing customers with all relevant information, including quotes and drawings.
  • Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
  • Oversee the entire process from design to sample testing and delivery, ensuring adherence to project timelines and quality standards.

Requirements:

  • Prior experience in a similar role.
  • Strong organisational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.


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