Targeted Tenancy Officer
4 weeks ago
Role Purpose
The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. The Targeted Tenant Service will offer: a borough-wide duty and emergency tenancy management and casework function, delivering more complex 'on-the-day' tenancy services where necessary.
Responsibilities
- Provide a responsive and proactive tenancy management service to tenants with a range of requirements, building on their strengths to facilitate personalised, creative and realistic interventions that reduce risk and promote resilience
- Establish and maintain expertise in the range of tenancy-related matters that residents require assistance with, developing and implementing a suite of tools and resources (including policies and procedures) to support the delivery of the service. In particular, to take the lead in developing expertise in areas of specialism
- Provide housing and tenancy-related advice, interventions and services directly to council tenants, their families, advocates and other professionals including the wider staff team, and support colleagues to do the same. Ensure that demand for the service is managed effectively and that unnecessary, wasteful demand is minimised
- Implement robust processes for assessing, recording, managing and reviewing risks, ensuring that these are dealt with at an appropriate level within the service structure.
- To work in partnership with other service areas and teams in relation to service development, multi-agency panels and individual cases. To understand the role of all relevant statutory and non-statutory services available to residents and support the team to make relevant referrals to safeguard and support them as appropriate.
- Experience of providing advice or assistance to the public in a customer-facing role, ideally within a housing or support setting
- An understanding of housing and other relevant policy and legislation, including housing supply and demand issues and welfare reform
- An understanding of the issues facing people who have experienced disadvantages including poor health, unemployment and trauma, and an understanding of how these disadvantages combine to create social exclusion
- An understanding of the network of statutory and non-statutory social and community services and how these may be utilised to support and empower vulnerable people
- Initial 3 to 6 month ongoing contract with the opportunity to extend
- PAYE via Umbrella
- Monday to Friday 9am to 5pm
-
Targeted Tenancy Officer
1 week ago
Barnet, Greater London, United Kingdom Colbern Limited Full timeNCDTargeted Tenancy OfficerIslingtonContract£21.92 per hourOur client is looking for an experienced Targeted Tenancy Officer.The Tenancy Officer - This role will be focused on weA borough-wide duty and emergency tenancy management and casework function, delivering more complex 'on-the-day' tenancy services where necessaryA Locality-based casework and...
-
Targeted Tenancy Officer
1 week ago
Barnet, Greater London, United Kingdom Pertemps Network Group Full timeTargeted Tenancy Officer: V £28 Per Hour Full TimeTemporaryNorth London, Greater LondonPublic Sector And CouncilJob Description:Role PurposeThe Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough.The Targeted Tenant Service will offer:a...
-
Housing Options Officer
1 week ago
Barnet, Greater London, United Kingdom Buckingham Futures Full timeDate Posted: May 4, 2023Expiration Date: June 18, 2023Location: North London, UKOur client in North London is looking for a Housing Options Officer on an interim basis.Duties To act as a caseworker for housing applicants providing advice guidance and assistance on the range of options available to resolve their housing problems. Interviewing applicants on...
-
Principal Complaints Officer
1 week ago
Barnet, Greater London, United Kingdom Colbern Limited Full timeNCDPrincipal Complaints OfficerIslingtonContract£23.29 per hour PAYEOur client is looking for an experienced Complaints Officer.To manage and respond to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring the target timescales are met and appropriate remedies and redress are identified and...
-
Aids and Adaptations Supervisor
1 week ago
Barnet, Greater London, United Kingdom iWork Recruitment Limited Full timeContract to start until with a possible extension.PRIMARY JOB FUNCTIONEnsuring the effective delivery of Adaptation building design and maintenance solutions for LBI and its clients ensuring compliance with statutory requirements and industry best practices.To develop contacts with partner organisations to ensure that effective working relationships are...
-
Triage Officer
1 week ago
Barnet, Greater London, United Kingdom Colbern Limited Full timeNCDTriage OfficerIslingtonContract£19.01 per hourOur client is looking for an experienced Triage Officer.Key responsibilitiesTo ensure a prompt, courteous and helpful response when dealing with queries from members of the public or their representatives, including elected Members, outside agencies and partner organizations.To interview, make an initial...
-
Compliance Officer
4 weeks ago
Barnet, Greater London, United Kingdom Vox Network Consultants Full timeRole Purpose The Compliance and Monitoring Officer (CMO) will be responsible for ensuring all properties within the Housing Gateway Ltd. (HGL) and the councils Let (EL) portfolios (the portfolios) have all statutory certificates and licences. The CMO will be expected to liaise with contractors, tenants and freeholders to arrange the testing and inspections...
-
Compliance Officer
1 month ago
Barnet, Greater London, United Kingdom Vox Network Consultants Full timeRole Purpose The Compliance and Monitoring Officer (CMO) will be responsible for ensuring all properties within the Housing Gateway Ltd. (HGL) and the councils Let (EL) portfolios (the portfolios) have all statutory certificates and licences. The CMO will be expected to liaise with contractors, tenants and freeholders to arrange the testing and inspections...
-
Customer Service Advisor
1 week ago
Barnet, Greater London, United Kingdom MMP Consultancy Full timeMMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in North West London.As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and...
-
Housing Enforcement Officer
1 week ago
Barnet, Greater London, United Kingdom BRACKENBERRY INTERIMS Full timeWe are working closely alongside a Local Authority in Barnet to assist with the appointment of a Housing Enforcement Officer, on a 3-month contract, highly likely to be extended at clients discretion.Responsibilities: Identify licensable premises and take all necessary steps to licence the premises within target times, ensure compliance of licencing...
-
Housing Options Customer Service Officer
1 week ago
Barnet, Greater London, United Kingdom Adecco UK Full timeA fantastic opportunity has emerged for a Customer Service Officer to join the housing options department at one of Adecco's leading public sector clients, in an on-going temporary assignment for their Contact Centre team. Excellent communicators who will give clear and concise advice to customers Good listeners who will be empathetic when helping customers...
-
Admin Communications Officer
1 week ago
Barnet, Greater London, United Kingdom Colbern Limited Full timeNCDAdmin Communications OfficerIslingtonContract£18.06 per hourOur client is looking for an experienced Admin Communications Officer.Key responsibilitiesTo provide a customer service function to people presenting to the Customer Centre with a housing need. Interacting with members of the public, providing initial advice and assistance to ensure their...
-
Community Engagement Officer
1 week ago
Barnet, Greater London, United Kingdom Noah's Ark Children's Hospice Full timeOur expert care staff and trained volunteers provide clinical, emotional, and practical support for families across North and Central London, and Herts Valley. We carefully adapt our support for every child, and offer it wherever it is required - whether in their home, their community, or at our state-of-the-art children's hospice building - The Ark, in...
-
Senior Credit Controller
1 week ago
Barnet, Greater London, United Kingdom Deverell Smith Full timeJob details:Posted13 February 2023Salary£ £50000 per annum + + bonusLocationNorth LondonJob type PermanentDiscipline Finance, Head Office & Business SupportReference _ Contact NameHarriet WinterJob description:Must have Property / Real Estate experienceAre you looking for an exciting opportunity within property and real estate? This company specialise...
-
Senior Business Support Officer
1 week ago
Barnet, Greater London, United Kingdom Abacus master locksmiths Full timeSenior Business Support Officer supporting the Youth Justice Service 3 days a week, 9am - 5pmPRIMARY JOB FUNCTION To take responsibility for promoting and safeguarding the welfare of children and young persons / vulnerable adults in your care and those who you come into contact with. Provide a comprehensive and efficient support service to all members of the...
-
Enviromental Health Officer/ Practitioner
1 week ago
Barnet, Greater London, United Kingdom Buckingham Futures Full timeDate Posted: June 28, 2023Expiration Date: August 12, 2023Location: North London, UKBuckingham Futures is recruiting for an EHO in North London skilled in Food and Health & safety on an interim basis to undertake Food and Health & safety interventionsDuties To provide high quality, sound, timely and accurate professional advice, guidance and information...
-
Fundraising and Alumni Officer
1 week ago
Barnet, Greater London, United Kingdom Hays Specialist Recruitment - Education Full timeFixed Term until mid October 2024Full Time36 hours per weekYour new schoolHasmonean Multi-Academy Trust is a centre of academic excellence in North West London. The performance of the two schools in the Trust put them amongst the very top comprehensives in the country. Our students attain consistently high standards in their GCSE and A Level examinations....
-
Band 5 Qualified Clinical Coding Officer
1 week ago
Barnet, Greater London, United Kingdom Barnet and Chase Farm Hospitals Full timeOur trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...
-
Customer Services Agent
1 week ago
Barnet, Greater London, United Kingdom Colbern Limited Full timeNCDCustomer Services AgentIslingtonContract£16.23 per hourOur client is looking for an experienced Customer Services Agent with excellent experience of handling customer enquiries in regard to parking on the telephone.PARKING experienced officers for customer service telephone response serviceExperience of Taranto systemRolling monthly contract for 3 full...
-
Accounts Assistant
1 week ago
Barnet, Greater London, United Kingdom Cargiant Full timeJob Ref:CAR1377Branch:Cargiant Main SiteLocation:Head Office, London (North West)Salary/Benefits:upto 25,000paContract type:PermanentHours:Full TimeHours per week:40Posted date:27/06/2023Closing date:29/07/2023This is an entry level position within a five-person commercial Property Accounts Team, supporting and working closely with the group's wider...