Community Engagement Officer

1 week ago


Barnet, Greater London, United Kingdom Noah's Ark Children's Hospice Full time

Our expert care staff and trained volunteers provide clinical, emotional, and practical support for families across North and Central London, and Herts Valley.

We carefully adapt our support for every child, and offer it wherever it is required - whether in their home, their community, or at our state-of-the-art children's hospice building - The Ark, in Barnet.

The Ark was opened in September 2019 by the Mayor of London.

Designed by families, for families, the grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool, and overnight suites for families to be close to their loved ones.

We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves, and build confidence.


Shortlisted in four categories for the prestigious 2023 Third Sector Awards, including Charity Chief Executive and Fundraising Campaign, the charity has had a sustained period of growth over the last two years, and we are looking for high quality employees to be a part of our ongoing success.


JOB DESCRIPTION:


The Community Engagement Officer will work closely with the Community Engagement Manager and Senior Head of Supporter Engagement to play an instrumental part in taking the Community Giving programme to the next level.

The post-holder will be responsible for day-to-day engagement with a large portfolio of community groups.

You will work collaboratively with internal and external stakeholders, and will be able to provide high levels of stewardship to a variety of audiences, in order to raise the vital funds needed to run our services, and to increase Noah's Ark's visibility in the community.

You will play a key role in develop existing fundraising products and launching new third party fundraising initiatives.

You will be able to creatively engage our local community to get involved in our high-value campaigns and events; including our annual matched-funding campaign.


We are looking for an individual with experience in customer or supporter relations; who can proactively engage both existing and potential supporters, build meaningful long-term relationships with a variety of audiences, and who is able to efficiently work with data to provide timely, targeted, relevant, and engaging communications to our various community groups.


This role is community-based, and the post-holder will regularly travel across our catchment area - Noth and Central London and Hertsmere - to represent Noah's Ark.

This role is extremely varied and you will have the opportunity to attend a wide variety of different events, present to a range of different audiences and gain new experiences.

Our office is based in The Ark - our stunning hospice building in North London - and, when not out in the community, you will be expected to work from the office a minimum of three days a week.

The Ark is a place of laughter and real connection, with an atmosphere that's both supportive and inclusive.

ABOUT YOU:


You will be a dedicated, organised and reliable individual with a 'can do' attitude, and a real determination to succeed.

You will have a solutions-focused outlook, and have the ability to listen and read people in a variety of situations, working collaboratively with internal and external stakeholders.

You will be an exceptional, eloquent communicator; a natural relationship builder. you will have the ability to prioritise your time and workload effectively to meet tight deadlines.

You will be flexible; able to work weekends and evenings when necessary.

You will hold a full driver's license and be committed to travelling across our catchment area to meet our supporters.

Time off in lieu will be given for any change in hours worked.


Experience of managing a portfolio of community groups or experience within a customer service role is desirable, as well as using a CRM database system.


CLOSING DATE - SUNDAY 28TH APRIL:

Kindly see attached job description for more information about this opportunity.
In addition, an
enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer


Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.



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