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External Stakeholder Manager
1 month ago
From £56,401 per annum pro rata
Part time, permanent, 21 hours per week
London based contract with the option of hybrid working in the office and from home*
(subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease.
You might be one of those people. Or you might feel committed to make a difference.
One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital.
We are working tirelessly to deliver change – and now we need your help to make it happen.
About the role
An exciting opportunity has arisen for an enthusiastic and experienced external stakeholder and partnerships lead to join the Chartered Society of Physiotherapy (CSP). This role will coordinate the Community Rehabilitation Alliance group of 60+ professional bodies and voluntary organisations in a joint programme of work. The aim of this programme is for everyone to have the right to access good quality, person-centred rehab in their communities.
The role holder will maximise connections, understanding and trust with Alliance members as well as coordinating delivery of joint activities and communications. They will enhance the reputation of the Alliance as an expert advisor and contributor in healthcare design and policy development.
They will monitor the political environment and external developments to identify emerging issues and assess reputational risks, liaising with senior managers to adapt and deliver Alliance communications in response.
The role is also responsible for recruitment of new members to the Alliance, and will be expected to identify and establish new partnerships with relevant organisations and networks.
The post holder will work closely with policy and communications colleagues and directly with the CSP Co-chair of the Community Rehabilitation Alliance to develop strategic opportunities for Alliance-wide initiatives, activities and communications. They will provide strategic advice to colleagues on how best to meet the needs of stakeholders in a manner that is timely and aligns to broader Alliance objectives. And they will facilitate and co-create regular and new touchpoints that will support the Alliance's ambitions to grow its influence.
The postholder will support the communication strategy for the Right To Rehab campaign and oversee delivery of internal communications to Alliance members, ensuring that they are consistent, accurate and timely.
They will advise Assistant Directors and workstream leads on how partnership working can best achieve their strategic goals.
They will represent the CSP in discussions with senior stakeholders within the Community Rehabilitation Alliance, national level NHS bodies and government agencies in each UK country.
Please review the job description for full details.
About you
You will be an experienced and competent professional with a developed skill set in stakeholder engagement and partnership building.
You need to be a problem-solver, able to capture, assess and define stakeholder needs, achieving consensus on joint working that meets requirements.
Strong stakeholder relationships skills are vital for this role, as is a high degree of organisation and attention to detail. Collating feedback accurately from 60+ Alliance members will be a key feature of the role.
You will be comfortable engaging with different audiences and political influencers, taking a proactive lead in seeking out new partners.
You also need be able to write and produce high quality content.
The ability to communicate at all levels and to a range of audiences in a compelling and authentic way is essential, so you will need to have the skills necessary to present with credibility, engage diverse audiences and achieve understanding.
You will be able to work collaboratively across the organisation and will offer support to colleagues and the accountable Assistant Director to enable them to participate most effectively in the Alliance.
Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged.
Click here to view a copy of the job description and person specification.
For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance or with one of our policy or stakeholder leads please contact Tina Suttle-Smith
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information.
We offer an excellent benefits package, including 27 days' annual leave plus bank holidays Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the 'Apply online' tab below and complete the online application form. CVs will not be accepted.
Closing date: 21 August 2024.
Interview date: 11 September 2024.
Please note that travel will be covered and will be reimbursed after the interview through an online process.
If you require any adjustments during the application stage, please email the Human Resources team at
The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please click here.
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