Senior Implementation Team Manager

2 weeks ago

StainesuponThames, Surrey, United Kingdom ADP Full time

JOB TITLE: Senior Implementation Team Manager

DEPARTMENT: Implementation

LOCATION: Various UK / ADP Flexible 3-2 Model

EMPLOYMENT STATUS: Full-time

JOB PURPOSE

To successfully deliver strategic transformational programs and projects for UK & I Implementation assigned by the UK Implementation Director and the UK & I Senior Leadership Team (SLT), including but not limited to, The ongoing maintenance of the Implementation organisational structure, UK Client Central adoption, Transformation initiatives & VBA automation opportunities for UK&I Implementation)To lead a team of Technical Consultants & Business Analysts who apply their expertise to support strategic business initiatives, improve business process and support the Implementation Department on the more technical aspects of implementation.KEY RESPONSIBILITIESAccountable for the continuation of future pod sustainability by reviewing operational feedback, prioritising issues, and supporting team managers in BAU operations. Accountable for the successful deployment of UK client central implementation program with sponsorship from the Senior Leadership Team & Business Analysts. Accountable for the successful rollout of new automation tooling across the department for Build, Data Migration, Parallel, Data refresh and any future initiatives in this area alongside the technical consultants. Own all department information depositories & audit activities, including their ongoing governance such as SharePoint, PlanView, departmental audits, business continuity plans and any future initiatives.Own all PlanView & Order-to-Cash (OTC) related functionality, process, and future projects alongside the department data & business analyst resource. Own & sponsor the continued roll out of ProjectPlace across the UK & India Implementation teams alongside the PMO function & SLT.Successfully review and deploy additional implementation service opportunities across the department, with steer from the Implementation Portfolio Manager & SLT. KEY DUTIES/TASKSDrive full project lifecycle using methodologies such as Prince2 or Agile on a day-to-day basis.Anticipate internal and or external business challenges and/or regulatory issues.Recommend process, product or service improvements.Solve unique and complex problems that have a broad impact on the business.Contribute to the development of functional strategy.Lead project teams to achieve milestones and objectives.Manage multi-disciplined resource assigned to projects.Produce highlight reports for internal and external audiences, including CxO level where required.Identify, communicate with and manage key stakeholders, at all levels.Support ADP teams when required in providing information as a subject matter expert on project management, implementation methodology, project organisation, effort estimates and timescales.Consult with internal onshore teams as well as the teams based in the CoE locations.Maintain awareness and support of ADP policies and procedures.Continue to update own knowledge through available resources to ensure familiarity on all new product releases and legislative changes.Pro-actively identify improvement and growth opportunities.Lead improvement workshops where required and present to internal and external customers at all levels.Re-use industry standard good practice and experienceWork with other members of the SLT and other teams in or outside UK implementation to provide flexibility and business continuity as and when require.Undertake other work as directed by the ADP UK Implementation DirectorsSUPERVISORY RESPONSIBILITIESThis position requires strong leadership, communication and influencing skills with the ability to communicate complex technical issues simply and convincingly to drive fast decision to associates, existing team leaders/pod managers and at Senior & ExCom level. SKILLS AND KNOWLEDGEFlexibility, excellent networking, communication and influencing skills at all levels to CxO.Innovation and problem solvingFinancial and commercial awarenessCommunication and influencingTeamwork and co-operationResults orientationFlexibility and organisational commitmentService orientation.Relationship managementAbility to deal with challenging situations.Motivational leadershipTime managementAbility to prepare and conduct formal presentations.Ability to react quickly to both planned and unplanned events.Ability to work well under pressure meeting strict deadlines.Ability to prioritise own workload.Ability to work under own initiative without supervision.Ability to identify when the escalation process is required.Ability to manage change positively.Knowledge of system architectures and solution design principlesDemonstrable knowledge of the full project life cycleFlexibility when required to ensure the success of the team.EDUCATION AND EXPERIENCEEducated to degree level or above.Demonstrable experience in delivering change & transformation projects is essential. Computer literate and numerate, MS office (MS Word, MS Excel, PowerPoint, Visio, etc.).5+ years management experienceExperience in multi-national system implementations. Demonstrable experience in being a 'leader of leaders' is advantageous. Prince2 Qualification or MSP certification would be an advantage.Client facing project related experience is essential. OTHER REQUIREMENTSThe role will require regular travel within the UK and on occasion may require travel within Europe, therefore flexibility and the ability to stay overnight is required.Car owner with full driving license. #LI-AV4

• HybridDiversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an.

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