Operations Director

3 weeks ago


London, Greater London, United Kingdom Page Executive Full time

About Our Client

Our client stands as a cornerstone in the UK's retail sector, boasting a rich heritage spanning 125 years. As a premier furniture and homeware business, they are renowned for their unwavering commitment to quality and service. With a solid financial foundation and a vision for the future, they are looking for an experienced Retail Operations Director to join the leadership team.

Job Description

As the Retail Operations Director, you will orchestrate a seamless blend of efficiency and excellence across all operational areas of the business. Reporting directly to the Commercial Director and collaborating closely with the Managing Director, you will use your strategic expertise to align operational objectives with overarching company goals. Your responsibilities will span from optimising customer service and warehouse operations to enhancing stock management and distribution processes. Through astute leadership, you will champion a culture of operational excellence, driving continuous improvement and building on our client's esteemed reputation in the retail landscape.

The Successful Applicant

The ideal candidate will be a seasoned retail professional with a devotion for customer service excellence, supported by strategic thinking and operational finesse. With a track record of success in retail operations management, particularly within large single or multi-site environments, you will bring a wealth of experience to the table. Your leadership acumen will be characterised by a commitment to engaging people, nurturing talent, fostering collaboration, and upholding the highest standards of integrity and professionalism. A proactive mindset, coupled with exceptional analytical and communication skills, will be essential for thriving in this influential role.

What's on Offer

A competitive salary and benefits package commensurate with your expertise and contributions.

The opportunity to make a tangible impact within a highly respected retailer, shaping the future of the business.

The potential for a fulfilling work-life balance within a longstanding and financially stable company.

A supportive and collaborative work environment where your skills and talents will be recognised and valued.

Note: This is a full-time on-site permanent position with regular Saturday/bank holiday work required.



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