Purchasing and Customer Service Co-ordinator
1 month ago
Responsibilities:
- Managing a varied and high level of workload within the Supply Chain department.
- Processing Customer Orders and liaising with Account Managers.
- Co-ordinating with logistics providers, customers and sub-contractors to ensure cost effective and timely movement of product.
- Purchase Order creation and processing for the business including production consumables.
- As appropriate engage in supplier resolution and engagement activity.
- Working closely with the Planner/Scheduler to ensure supply issues are resolved immediately and that appropriate CAPA's are developed to mitigate repetition.
- Provide cover for the Materials Procurement & Production Planning functions
- To abide by all Health and Safety initiatives and protocols that are relevant to the site.
Additional Potential Responsibilities:
- Preparation of Production Works Order documentation
- Creating and amending Sales orders and Despatch Notes on the SAGE ERP system
- Database Administration - SAGE and Generic Windows based
- Working with Supplier Quality to resolve supply/service issues in a timely manner in order to mitigate any risk to the production plans
- Working with Account managers in discussions with customers regarding orders, potential orders and new business.
Essential skills/Essential experience/qualifications:
- Strong team player
- Basic knowledge of supply chain management in a manufacturing environment
- Professional and positive approach
- Excellent communication skills
- Enthusiastic, proactive and adaptable in order to deal with complex supply chain challenges
- Personable and able to build a rapport at all levels
- Ability to prioritise a heavy workload and recognise business critical tasks
- Capability to digest information quickly and act decisively
- Good level of interpersonal, influencing and negotiation skills required
- Tenacious, resilient and self-motivated
- Must be proficient in the use of MS Office and in particular possess strong Excel skills
Desirable Experience:
- MRP/Procurement via an ERP IT solution ideally SAGE 1000
- Production Scheduling knowledge
- Familiarity with the Quality systems associated with a highly regulated industry
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