French Speaking Customer Service Advisor
2 months ago
This role is for a French Speaking Customer Service Advisor in the retail industry, located in Eastbourne. The successful candidate will need to have strong customer service skills and a good command of both the English and French language.
Client Details
Our client is a prominent player with over 1500 employees. With a strong commitment to excellence in customer service, they are dedicated to providing a supportive and inclusive work environment for their team.
Description
Responsibilities for a French Speaking Customer Service Advisor:
- Provide top-quality customer service in both French and English
- Handle customer inquiries and complaints promptly and professionally
- Maintain knowledge of company's products and services
- Work closely with other team members to solve customer issues
- Assist in the development and implementation of customer service policies
- Provide feedback on customer service issues and market conditions
- Participate in team meetings and training sessions
- Comply with all company policies and procedures
Profile
A successful French Speaking Customer Service Advisor should have:
- Proficiency in both French and English
- Experience in customer service roles
- Strong communication and interpersonal skills
- A customer-focused mindset and a drive to deliver excellent customer service
- The ability to work well in a team environment
Job Offer
- A competitive salary of around 25- 27,000 per year
- The opportunity to work in a supportive and inclusive team environment
- The chance to use your language skills in a professional setting
- A role in a company with a strong commitment to customer service and employee satisfaction
If you're a French speaking professional with a passion for customer service and a desire to be part of a thriving team, we'd love to hear from you. Apply today
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