Global Workstream Lead
2 months ago
Ideally this role is based 2 days in our Colchester office and 1 day from London, 2 days from home. However, we will consider London based candidates also.
Reporting into the Global Tax & Finance Project Lead this is a key strategic role within the global finance shared services delivery organisation (FSSDO) which is accountable for the effective coordination and leadership of global R2R activities & deliverables in all integration and change projects, on behalf of the global delivery teams.
This will include M&A and other strategic projects (which are defined as impacting all regions and all process areas). The role will be responsible for ensuring that all operational Centre of Excellence (Cash Operations, Intercompany, fixed asset & payroll) & T&FA requirements (including resourcing) are captured at the planning stages of each project and that all key milestones and deliverables are met.
Key Responsibilities
- Act as the COE &T&FA lead on behalf of the FSSDO for all disposals, acquisitions, restructuring, integrations and other strategic project activities. This will include liaising with the Corp M&A team, GBS Integration teams, business stakeholders, as well as stakeholders in acquiring/ selling entities
- Responsible for ensuring that operational COE & T&FA requirements (including resourcing) are captured & considered at the planning stages and throughout each project.
- Act as the lead and coordinator on behalf of the global R2R community to ensure that the delivery teams meet the deliverables required to support these change initiatives at all times, this will include:
- Ensure that COE & T&FA delivery resource requirements to support project are captured at the planning stages, and track that recruitment and onboarding is happening according to deadlines.
- Role will also liaise with the leads in R2R, COE, O2C, P2P, Payroll, Tax & Financial Accounting Towers to support the M&A processes, including the support of any financial due diligence required from the Finance SSDO
- Offer support & guidance to colleagues on difficult issues as the subject matter expert & leader in the team. You will also be considered as a specialist in the specific area you are working in and responsible for the more complex R2R transactions.
- Build and develop an efficient and effective team; recruit and retain the best people for the job and actively plan for succession to develop and replace individuals effectively.
- Play an active role in driving for change and continuous improvement in the business and within finance; highlight potential process or control improvement opportunities with a key focus on customer experience
- Work with the business and Global Process Owners to help identify and implement any changes to processes necessary through changing business requirements and ensure that the delivery leads are aware of the key process changes and how they will need to operate
Experience Required- Deep experience of complex COE & T&FA operations is essential
- Experience of managing and governing BPO delivery from a centralised and outsourced finance shared service function- desirable, not essential
- In depth knowledge and understanding of SSC processes and how these fit into the wider environment
- Excellent knowledge of working in global business environment with sound understanding of global process and transactional flows
- Knowledge of dealing with mergers, acquisitions and disposals
- Excellent knowledge of lean, Six Sigma or other continuous improvement methodologies preferred
- Proven experience driving optimum performance of all colleagues concentrating on both technical and soft skill development.
- Solid planning and prioritisation skills to maintain and improve performance metrics.
- Proven talent management experience with solid examples of succession planning and developing a team of mixed skill levels.
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