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    3 weeks ago

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Global Workstream Lead

2 months ago

London, Greater London, United Kingdom Informa PLC Full time
Job Description

**About the Role**

We are seeking an experienced professional to lead our Global Workstream, responsible for the effective coordination and leadership of global R2R activities & deliverables in all integration and change projects, on behalf of the global delivery teams.

This is a key strategic role within the global finance shared services delivery organisation (FSSDO), accountable for ensuring that all operational Centre of Excellence (Cash Operations, Intercompany, fixed asset & payroll) & T&FA requirements (including resourcing) are captured at the planning stages of each project and that all key milestones and deliverables are met.

**Key Responsibilities:**

  • Act as the COE & T&FA lead on behalf of the FSSDO for all disposals, acquisitions, restructuring, integrations and other strategic project activities.
  • Responsible for ensuring that operational COE & T&FA requirements (including resourcing) are captured & considered at the planning stages and throughout each project.
  • Act as the lead and coordinator on behalf of the global R2R community to ensure that the delivery teams meet the deliverables required to support these change initiatives at all times.
  • Ensure that COE & T&FA delivery resource requirements to support project are captured at the planning stages, and track that recruitment and onboarding is happening according to deadlines.
  • Liaise with the leads in R2R, COE, O2C, P2P, Payroll, Tax & Financial Accounting Towers to support the M&A processes, including the support of any financial due diligence required from the Finance SSDO.
  • Offer support & guidance to colleagues on difficult issues as the subject matter expert & leader in the team.
  • Build and develop an efficient and effective team; recruit and retain the best people for the job and actively plan for succession to develop and replace individuals effectively.
  • Play an active role in driving for change and continuous improvement in the business and within finance; highlight potential process or control improvement opportunities with a key focus on customer experience.
  • Work with the business and Global Process Owners to help identify and implement any changes to processes necessary through changing business requirements and ensure that the delivery leads are aware of the key process changes and how they will need to operate.

**Requirements:**

  • Deep experience of complex COE & T&FA operations is essential.
  • Experience of managing and governing BPO delivery from a centralised and outsourced finance shared service function– desirable, not essential.
  • In depth knowledge and understanding of SSC processes and how these fit into the wider environment.
  • Excellent knowledge of working in global business environment with sound understanding of global process and transactional flows.
  • Knowledge of dealing with mergers, acquisitions and disposals.
  • Excellent knowledge of lean, Six Sigma or other continuous improvement methodologies preferred.
  • Proven experience driving optimum performance of all colleagues concentrating on both technical and soft skill development.
  • Solid planning and prioritisation skills to maintain and improve performance metrics.
  • Proven talent management experience with solid examples of succession planning and developing a team of mixed skill levels.

**Skills & Abilities:**

  • Excellent communication skills at all levels including a wide range of stakeholders within the business.
  • Continuously drives & improves processes & systems.
  • Excellent problem-solving skills.
  • Be pro-active and take initiative and encourage teams to do the same.
  • Knowledge and ability to use relevant internal systems.
  • Act with integrity, tact and diplomacy.
  • Excellent influencing skills.
  • Highly organised, diligent with attention to detail and the ability to maintain these skills whilst working under pressure.
  • Advanced skills in Excel, Word and Outlook are essential.
  • Impactful and confident presentation skills.

**Qualifications:**

ACA/ACCA/CIMA qualified with at least 5 years PQE.