Registry Officer

3 weeks ago

London, Greater London, United Kingdom Metanoia Institute Full time

Reports to Title: Academic Registrar

Business Function/ Sub-Function: Academic/ Registry

Location: Metanoia Institute, 13 North Common Road, W5 2QB (Hybrid)

­­­­­­­­­­­­­­­­­Email:

Role Purpose

The purpose of this role is to administer the assessment of student module and programme outcomes, the processing of mitigating circumstances claims, appeals, fitness to study or practice and academic misconduct cases for current and future courses offered by the Institute. To administer the processing of complaints and non-academic misconduct cases for current and future courses offered by the Institute. To support the implementation of assessment procedures, including but not limited to mitigating circumstances and ensure adherence to the Institute regulations/policies. To contribute to the operation, administration, and continuous enhancement of assessment processes and procedures. To support the Registrar in other day-to-day work associated with the department.

Role and Responsibilities

  • To provide comprehensive administrative support for the processing of complaint, appeals, misconduct, and fitness to study/practice cases.
  • Entering, updating, and monitoring student information within our student information system monitoring profiles for Committees and Assessment Board use to ensure the integrity of all related data recorded on the student information system.
  • Ensuring all relevant paperwork is prepared for related stage 2 meetings or panels, acting as secretary and issuing notifications of confirmed decisions to students.
  • Advising individual students about the complaint/appeal/misconduct and fitness to study/practice policies and procedures and the implications of decisions.
  • Maintaining an effective office system to include filing and monitoring of records.
  • To provide comprehensive administrative support for the processing of assessment outcomes.
  • Assisting with the management of assessment records and related processes from registration to graduation.
  • Acquiring a good knowledge of Institute Assessment and Programme Regulations.
  • Working with the Directors of Study and Academic Coordinators to produce and distribute an assessment and programme calendar and deadlines for publication on My Registry.
  • Entering, updating and monitoring student information within our student information system including component, module and progression results and deferrals and monitoring profiles in particular for MC Panels and Assessment Board use to ensure integrity of all assessment related data recorded on the student information system.
  • Ensuring all relevant paperwork is prepared for Assessment Boards, acting as secretary for meetings and issuing notifications of confirmed results to students.
  • Processing and issuing degree certificates, diploma supplements and transcripts.
  • Advising individual students about the mitigating circumstances (MC) process, deferral implications for progression and the implications of their results.
  • Maintaining an effective office system to include filing and monitoring of records; and work closely with the Directors of Studies and Academic Coordinators to ensure that assessment information in the student information system is accurate and current, including Programme Specifications for use in producing Diploma supplements.
  • To work with the Quality and Regulatory team to assist with the preparation of mandatory returns to PSBRs (including HESA/JISC, OIA and The Office for Students (OfS)) keeping to strict timetables.
  • To assist with the preparation of internal reports as and when required.
  • To support academic staff within the Institute by maintaining effective information and guidance systems
  • At all times provide helpful support to student and the teaching teams.
  • To answer the telephone and deal with general enquiries.
  • To carry out any other tasks that may be reasonably requested by the Registrar, with reference to major events such as enrolment and induction, examinations, graduation ceremonies.

Essential Skills and Experience

  • A first degree or equivalent qualification/experience.
  • Ideally a minimum of three years' experience of undertaking administration in an HE setting or equivalent.
  • Experience of working with a range of office software.
  • Experience of data entry and databases.
  • Experience of committee servicing.
  • Excellent interpersonal skills including the ability to deal effectively with students and staff at all levels.
  • Excellent planning and organisational skills.
  • Excellent oral and written communication skills.
  • Thorough knowledge of MS Office.
  • Knowledge of current developments in UK HE.
  • Formal Office Skills training, including excellent keyboard skills.
  • The ability to work under pressure and prioritise workload.
  • The ability to act on own initiative and work independently and always maintain a high standard of work.
  • The ability to work as part of a team.
  • Knowledge of Moodle.
  • An understanding of and commitment to excellence in customer service.

Other Information

The successful applicant will also be expected to demonstrate their commitment to:

  • Metanoia values and regulations, including Metanoia's social, economic, and environmental responsibilities.
  • Metanoia's Equality, Diversity and Inclusion responsibilities and ensure that you engage in the successful implementation of Metanoia's Equality, Diversity and Inclusion Policy; and to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the Institute.

Role Dimensions

Direct Reports: no

Indirect Reports: no

Travel: no

Budget Responsibility: no

How to Apply

To apply for this role, please submit a CV with Cover Letter to via the 'Apply' button above.

Equality, Diversity and Inclusion (EDI)

We believe equality, diversity and inclusion are fundamental to making Metanoia Institute a welcoming, vibrant and successful organisation. We encourage applicants from a range of backgrounds because having a diverse workforce opens up a wealth of possibilities, makes us more creative and accelerates our impact on society.

Our Data Protection Policies

The General Data Protection Regulation (GDPR) 2018 protects the rights of individuals by setting out certain rules as to what organisations can and cannot do with information about people. A key element to this is the principle to process individuals' data lawfully and fairly. Further details on how the Institute processes personal data can be found in the Privacy Notice and Recruitment Data Privacy Statement found on our Data Protection page.

Closing Date: 26 Apr 2024

  • Senior Registry Officer

    1 week ago

    London, Greater London, United Kingdom universityoflondon Full time

    The University of LondonThe University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.We are a national leader in the humanities, and we promote their value to society and the...

  • Registry Officer

    1 week ago

    London, Greater London, United Kingdom Ravensbourne Full time

    Registry:Location: Penrose WaySalary:- £35,079 per annumPost Type: Full TimeClosing Date:hours GMT on Sunday 10 December 2023Reference:P2023082Our UniversityRavensbourne University London is an innovative, industry-focused university located at the heart of London's newest creative community on the Greenwich Peninsula. We're champions of creativity and...

  • Senior Registry Officer

    1 week ago

    London, Greater London, United Kingdom universityoflondon Full time

    The University of LondonThe University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.We are a national leader in the humanities, and we promote their value to society and the...

  • Registry and Assessments Officer

    1 week ago

    London, Greater London, United Kingdom Gray & Associates Recruitment Services Full time

    Registry and Assessment Officer - £17ph plus holiday pay - South East LondonImmediate start for three months initiallyTHE ROLE Ensure the efficient management of the assessment process, ensuring all assessments are processed in a timely and efficient manner, with attention to detail and providing the highest level of customer service. To be the first point...

  • Head of Quality and Registry

    1 week ago

    London, Greater London, United Kingdom The Place Full time

    A fantastic opportunity to take on a key role within London Contemporary Dance School's (LCDS) Registry and Quality Team in a 12-month maternity cover contract.The Head of Quality and Registry leads and manages all aspects of registry, academic quality and higher education compliance for both undergraduate and postgraduate courses delivered through LCDS....

  • Head of Quality and Registry

    4 weeks ago

    London, Greater London, United Kingdom The Place Full time

    A fantastic opportunity to take on a key role within London Contemporary Dance School's (LCDS) Registry and Quality Team in a 12-month maternity cover contract.The Head of Quality and Registry leads and manages all aspects of registry, academic quality and higher education compliance for both undergraduate and postgraduate courses delivered through LCDS....

  • Head of Quality and Registry

    3 weeks ago

    London, Greater London, United Kingdom The Place Full time

    A fantastic opportunity to take on a key role within London Contemporary Dance School's (LCDS) Registry and Quality Team in a 12-month maternity cover contract.The Head of Quality and Registry leads and manages all aspects of registry, academic quality and higher education compliance for both undergraduate and postgraduate courses delivered through LCDS....

  • Registry Officer

    2 months ago

    London, Greater London, United Kingdom Metanoia Institute Full time

    Reports to Title: Academic Registrar Business Function/ Sub-Function: Academic/ Registry Location: Metanoia Institute, 13 North Common Road, W5 2QB (Hybrid)­­­­­­­­­­­­­­­­­Email: Role PurposeThe purpose of this role is to administer the assessment of student module and programme outcomes, the processing of mitigating circumstances claims,...

  • Registry School Academic Officer

    1 week ago

    London, Greater London, United Kingdom University of East London Full time

    We are looking to recruit an Administrator to join the Registry School Service Team. The focus of the Registry School Service Team is on delivering customer service excellence through the management and effective ownership of core academic support systems for schools, academic clusters and individual academic colleagues.You will provide administrative...

  • Senior Registry and Student Services Officer 1 Year

    1 week ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyYou will be working with a prestigious research Higher Education Institute in the heart of London - on a full time 1 year Fixed Term contractYour new role To ensure the provision of the highest quality administrative support throughout the full academic cycle, from recruitment of students to the completion of their qualification, through the...

  • Registry Coordinator

    2 days ago

    London, Greater London, United Kingdom University of London Full time

    The University of LondonThe University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.We are a national leader in the humanities, and we promote their value to society and the...

  • Registry Coordinator

    1 week ago

    London, Greater London, United Kingdom University of London Full time

    Job reference: 002694Salary: £35,423 per annumClosing date: 27/06/2024Department: University of London - WorldwideLocation: London Stewart House - HybridEmployment type: Open ended - full-timeSub-Department: Registration & Learning ResourcesHours Per Week: 35 hours per weekThe University of LondonThe University of London is a leading UK provider of distance...

  • Academic Registry Casework Administrator

    2 months ago

    London, Greater London, United Kingdom UNIVERSITY OF GREENWICH Full time

    Student Registry - Academic RegistryLocation: Avery Hill CampusSalary: £26,444 to £29,605 plus £5269 London weighting per annumContract Type: PermanentClosing Date: Wednesday 01 May 2024Interview Date: To be confirmedReference: 4510The Directorate of Student & Academic Services is seeking a highly motivated Academic Registry Casework Administrator to join...

  • Student Registry Services Assistant

    1 week ago

    London, Greater London, United Kingdom Sommet Education Full time

    Student Registry Services AssistantPermanent contract, Full Time***Glion London Campus, Roehampton, South WestSommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse,...

  • Registry Student Apprenticeships Data Officer

    1 week ago

    London, Greater London, United Kingdom University of East London Full time

    University of East LondonThe University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Join us and #BeTheChange.Born in 1898 to...

  • Senior Registry Retention Specialist

    1 week ago

    London, Greater London, United Kingdom QA Limited Full time

    Vacancy detailsTalent pool: Operations HE Registry & Student RecordsTitle:Senior Registry Retention Specialist (Maternity Cover)Contract type: QA HE Ltd FTCJob advert:The role: Senior Registry Retention Specialist (Maternity Cover)Location: London (EC1R 4TF) Hybrid, a blend of office and home workingContract: Fixed Term Contract (12 months), 37.5 hrs per...

  • Head of Academic Registry

    1 week ago

    London, Greater London, United Kingdom Tavistock and Portman NHS Foundation Trust Full time

    We are seeking a new Head of Academic Registry at the Tavistock and Portman NHS Trust - accountable for the integration and harmonisation of all end-to-end administrative functions and processes (including, but not limited to Statutory Returns, Planning & Insight Academic Governance & Quality Assurance Assessments & Curriculum Student Records & Finance. We...

  • Registry Co-ordinator

    1 week ago

    London, Greater London, United Kingdom universityoflondon Full time

    The University of LondonThe University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.We are a national leader in the humanities, and we promote their value to society and the...

  • Legal Officer

    1 week ago

    London, Greater London, United Kingdom Venn Group Full time £25

    Legal Officer – Local Authority – East Midlands – Office Based – Full Time or Part Time – Up to £25 per hour Umbrella An opportunity has arisen to assist a Council based in the East Midlands . The Council are open to speaking with Legal Officers to undertake an ongoing project, involving the Councils Deed Store, reviewing Deed Packets –...

  • Admissons Officer

    1 week ago

    London, Greater London, United Kingdom Adecco Full time

    We are currently recruiting for an Admissions officer to work within higher education based near South Kensington. Hybrid model, Mon-Fri 35 hours per week- you are required to work in the office two days a week and three days from home. Start ASAP with durationpotentially until October, £19.49ph.Our client is looking for someone with strong admin and...