Hotel Front of House Team Leader
1 month ago
Here at the LEGOLAND Windsor Resort our 2024 season is in full swing, and we are recruiting for a Hotel Front of House Team Leader to join the team
You will lead our team of Hotel Front of House Assistants as they greet our guests upon their arrival, assist with their check ins, book their dining and swimming pool slots, and give them hints and tips of how to maximise their stay with us. As a motivational leader you will ensure that your team are providing the best possible standard of guest interaction whether they are on the Hotel gate checking guests tickets, or receiving in-person guest feedback that requires immediate attention.
The role of Hotel Front of House Coordinator is a key function when it comes to coaching, developing and empowering your team to deliver and exceed guest KPI targets, and of course adhere to all health and safety policies and procedures.
Please note, internally this role is known as Hotel Front of House Coordinator – Day Operations
Proven experience working in a customer facing role within a Hotel or Hospitality functionIdeally, you'll have worked in a team leader function before, being comfortable with leading and motivating a diverse teamGood knowledge of Microsoft Office Suite and previous use of Opera PMS is advantageousComfortable to be standing for long periods of time as our Hotel Reception area is a free flowing, deskless space where our guests will be checking in via self-check screensComfortable with heavy lifting as you will assist our guests with physically moving their luggage
Benefits
Pay of £12.34 per hour40% discount off LEGO sets and products on the online LEGO StoreMerlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you're using your Magic Pass to visit)Staff discount codes for Merlin Annual Passes to gift to loved onesFortnightly payPro rata holiday allowance based on 28 days full time equivalentPrivate pension schemeLife assurance schemeEmployee assistance programmeAccess to Perks at Work which 30,000+ national & local employee discountsFree staff parkingOngoing training & development
-
Hotel Front of House Team Member
6 days ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Front of House Assistant to join our team at the LEGOLAND Windsor Resort. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel guests receive a 5-star service.Key ResponsibilitiesProvide warm and...
-
Hotel Front of House Team Member
6 days ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Front of House Assistant to join our team at the LEGOLAND Windsor Resort. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel guests receive a 5-star service.Key ResponsibilitiesProvide warm and...
-
Hotel Front of House Team Member
7 days ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeJob SummaryWe are seeking a highly motivated and customer-focused Hotel Front of House Assistant to join our team at the LEGOLAND Windsor Resort. As a key member of our hotel team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests receive a 5-star service.Key ResponsibilitiesGuest Services: Provide exceptional...
-
Hotel Nights Team Leader
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom LEGOLAND Full timeHere at the LEGOLAND Windsor Resort our 2024 season is in full swing, and we are recruiting for a Hotel Nights Team Leader to join the team You will lead a team of Front of House Assistants throughout the night shift, making sure our overnight guests are happy and safe in their accommodations, any guest feedback is responded to promptly and professionally,...
-
Hotel Nights Team Leader
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeJob SummaryWe are seeking a highly motivated and experienced Hotel Nights Team Leader to join our team at the LEGOLAND Windsor Resort. As a Hotel Nights Team Leader, you will be responsible for leading a team of Front of House Assistants throughout the night shift, ensuring our overnight guests have a memorable and enjoyable experience.Key...
-
Front of House Team Leader
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Stonegate Group Full timeAbout UsAt Stonegate Group, we're proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.Job SummaryWe are seeking an experienced Front of House Team Leader to join our team at The Royal Windsor. As a Front of House...
-
Front of House Supervisor
1 week ago
Windsor, Windsor and Maidenhead, United Kingdom DCT Recruitment Careers Full timeJob Summary:DCT Recruitment Careers is seeking a highly skilled and experienced Front of House Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our client's front of house activities.Key Responsibilities:Manage and supervise all front of house activities to ensure seamless service...
-
Hotel Operations Manager
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom LEGOLAND Windsor Resort Full timePosition: Hotel Operations ManagerLocation: LEGOLAND Windsor ResortHours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), including regular evenings and weekends, with occasional night shift cover.Contract Type: Permanent, salariedOverview:At LEGOLAND Windsor Resort, we are excited to announce an opportunity for a Hotel Operations Manager to...
-
Culinary Team Leader
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Warner Hotels Full time £13Compensation: Starting at £12.79 plus gratuities Complimentary access to fitness and recreational amenities ~ Complimentary or 60% off meals on-site ~ Enjoy a variety of discounts and perks with numerous national brands and retailers. ~ An excellent opportunity for professional growth through recognized qualifications alongside in-house training and...
-
Guest Services Team Leader
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeHospitality Front Desk SupervisorJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Full time, across a 7-day rota, with shifts between 7am and 10pm on a rotational basisContract Type: Permanent, hourly paidJoin our dynamic team at the LEGOLAND Windsor Resort, where we are seeking a dedicated Hospitality Front Desk Supervisor to enhance our...
-
Front of House Service Ambassador
1 day ago
Windsor, Windsor and Maidenhead, United Kingdom Aramark Full timeUnlock Your Potential with AramarkAre you looking to work in a dynamic and fast-paced environment as part of a collaborative team?Do you want to develop your skills in a flexible weekend role where no day is the same?Are you eager to join a forward-thinking company with opportunities across the UK?We are currently recruiting a Front of House Service...
-
Front of House Service Ambassador
1 day ago
Windsor, Windsor and Maidenhead, United Kingdom Aramark Full timeUnlock Your Potential with AramarkAre you looking to work in a dynamic and fast-paced environment as part of a collaborative team?Do you want to develop your skills in a flexible weekend role where no day is the same?Are you eager to join a forward-thinking company with opportunities across the UK?We are currently recruiting a Front of House Service...
-
Spa Therapy Team Supervisor
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Warner Hotels Full time £30,000Starting salary of £30,000 with an additional £1000 signing incentive. We are excited to present an exceptional opportunity for a Spa Therapy Team Supervisor at Warner Hotels. Employee Benefits: Earn commission on retail product sales Complimentary access to fitness and leisure amenities Enjoy free or significantly discounted dining options...
-
Overnight Guest Services Manager
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeNight Operations Team SupervisorJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Typically follows a 4 on 4 off shift pattern of 7:30pm – 7:30amContract Type: Permanent, hourly paidJoin our dynamic team at the LEGOLAND Windsor Resort, where we are excited to welcome a Night Operations Team Supervisor to enhance our guest experience.In this...
-
Night Operations Supervisor
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeOvernight Hotel Team CoordinatorJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Typically follows a 4 on 4 off shift pattern of 7:30pm – 7:30amContract Type: Permanent, hourly paidJoin our vibrant team at the LEGOLAND Windsor Resort, where we are currently seeking an Overnight Hotel Team Coordinator to enhance our guest experience.In this...
-
Hospitality Front Office Coordinator
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeHotel Reception Team SupervisorJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Full time, across a 7-day rota, with shifts between 7am and 10pm on a rotational basisContract Type: Permanent, hourly paidJoin our dynamic team at the LEGOLAND Windsor Resort, where we are seeking a dedicated Hotel Reception Team Supervisor to enhance our guest...
-
Guest Services Team Supervisor
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Legoland Full timeHotel Reception Team LeaderJob Type: Guaranteed HoursLocation: LEGOLAND Windsor ResortHours: Full time, across a 7-day rota, with shifts between 7am and 10pm on a rotational basisContract Type: Permanent, hourly paidAt the LEGOLAND Windsor Resort, we are excited to welcome a new Hotel Reception Team Leader to our vibrant team.In this pivotal role, you will...
-
Hotel Operations Manager
5 days ago
Windsor, Windsor and Maidenhead, United Kingdom Aramark UK Full timeJob Summary:Aramark UK is a leading provider of exceptional food and beverage services across various sectors. We are seeking an experienced and skilled Hotel Operations Manager to join our team at Legoland, Windsor. This role is responsible for the daily management of all food and beverage outlets across 3 hotel restaurants and bars, as well as our...
-
Hotel Operations Manager
5 days ago
Windsor, Windsor and Maidenhead, United Kingdom Aramark UK Full timeJob Summary:Aramark UK is a leading provider of exceptional food and beverage services across various sectors. We are seeking an experienced and skilled Hotel Operations Manager to join our team at Legoland, Windsor. This role is responsible for the daily management of all food and beverage outlets across 3 hotel restaurants and bars, as well as our...
-
Night Porter
2 days ago
Old Windsor, Windsor and Maidenhead, United Kingdom De Vere Full timeJob Summary:We are seeking a Night Porter to join our Hotel team at De Vere Beaumont Estate in Old Windsor. As a Night Porter, you will be responsible for ensuring the hotel is secure, clean, and well-maintained during the night hours.Key Responsibilities:Conduct regular checks and walk rounds of all areas of the hotel to ensure standards of cleanliness,...