Operations Administrator

1 month ago

Cupar, Fife, United Kingdom Office Angels Full time

Do you have Operations Admin experience and looking for a fast paced, highly varied new challenge?

Do you have a natural flair and passion for providing outstanding service to both internal and external customers?

Would you like to work for a company that offers a friendly, collaborative, team working environment?

Then we have just the role for you

Office Angels are collaborating exclusively with a fast paced and innovative team for a Permanent Operations Administrator. The role is perfect for someone who has proven experience in a similar role, is naturally IT savvy and is looking for a new challenge. Based in Auchtermuchty (being able to drive is advantageous as this is not in a common public transport route), salary up to £27,000 per annum depending on experience. The core hours are Monday - Friday, 8.30am-4.30pm. This is a fully office based role and non-negotiable so please don't apply if you require remote or hybrid working.

Role Overview

You will work alongside five other Help Desk Administrators to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in a similar role, ideally facilities help desk role, be tech savvy and will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk role which is why previous experience is essential as you need to hit the ground running. The company offers great opportunities for hard workers that are keen to build their career long term and progress.

Duties include:

  • First point of contact for incoming telephone calls. Accurately process enquiries, resolving queries where possible
  • Schedule contractor visits with clients (often emergency call outs)
  • Liaise with contractors, client representatives, and the full team including engineers
  • Ensure Contractors are aware of outstanding issues and deal with them in a timely manner
  • Ensure Clients are updated with progress of works
  • Liaise with Sales team to allocate engineers to projects, potentially assisting with typing up and following up quotes
  • Consistently update the Field Management and Tracking systems
  • Organise accommodation and transport (ferries/flights) for engineering team
  • Provide excellent customer service and maintain strong working relationships with clients
  • Take inventory and order office supplies as needed

The key skills needed to be a real success in this role are:

  • Ability to be extremely organised, multitask and understand business critical priorities is a must
  • Must be well organised and familiar with MS Office programs as well as being able to pick up systems with ease - multiple operating systems will be used simultaneously in this role
  • Similar experience in previous roles preferred however full training will be given
  • This is an incredibly fast paced role therefore having the ability to work under pressure is paramount
  • Good geographical knowledge of Scotland as the engineers need to be posted across the country with minimum wait times/disruption to clients

This role is immediately available so please reach out to ASAP or call the branch on for further information. We anticipate a high volume of applicants for this role, we regret we may not be able to respond to all applicants individually.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

  • Office Administrator

    2 weeks ago

    Cupar, Fife, United Kingdom Link Technical Recruitment Ltd Full time

    Office AdministratorCupar, Fife£27,000 + Pension + 33 Days Holiday + Excellent TrainingExciting opportunity to work in a fast paced office administrator role for a long standing company that will give you excellent training and development opportunities. Work in a family run engineering company that will value your hard work and reward you for your efforts....

  • Machine Operator

    2 weeks ago

    Cupar, Fife, United Kingdom KETTLE produce Full time

    Be part of the crew who makes sure our machines are happily working away as they should be Have previous relatable experience working with machinery / within a production environment Genuine interest in mechanics (even if no experience) Be technology savvy Possess a quality driven mindset An eye for detail Happy to work in a fastpaced, time focused...

  • Visitor Services Supervisor

    2 weeks ago

    Cupar, Fife, United Kingdom National Trust For Scotland Full time

    KEY RESPONSIBILITIES AND ACCOUNTABILITIESSupervising/undertaking the day-to-day operation of the Palace and gardens to ensure an excellent customer/visitor experience.This includes supervision of:Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets).Line management of Visitor Services Assistants and...

  • Visitor Services Supervisor

    4 weeks ago

    Cupar, Fife, United Kingdom National Trust For Scotland Full time

    KEY RESPONSIBILITIES AND ACCOUNTABILITIESSupervising/undertaking the day-to-day operation of the Palace and gardens to ensure an excellent customer/visitor experience.This includes supervision of:Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets).Line management of Visitor Services Assistants and...

  • Field Sales Representative

    2 weeks ago

    Cupar, Fife, United Kingdom Acosta Europe Full time

    Field Sales Representative - Red BullLocation:CuparSalary:CompetitiveBusiness Entity:ReachBrand/Department:Red Bull GroceryContract Type:PermanentPosition Type:Full TimeRed Bull UK and Acosta Europe are looking for Field Sales Representatives (known as Strikers to Red Bull) to join our team based across the UK.- Your next career starts with Acosta...

  • Office Administrator

    6 days ago

    Cupar, United Kingdom Link Technical Recruitment Ltd Full time

    Office Administrator Cupar, Fife £27,000 + Pension + 33 Days Holiday + Excellent Training Exciting opportunity to work in a fast paced office administrator role for a long standing company that will give you excellent training and development opportunities. Work in a family run engineering company that will value your hard work and reward you for your...

  • Home Administrator

    3 weeks ago

    Cupar, United Kingdom Four Seasons Health Care Full time

    We are currently recruiting for a Bank Home Administrator to cover Annual Leave and Sickness absence. As a Home Administrator you will provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and processes. As one of the largest healthcare providers in the UK it’s important to us to...

  • Administrator

    3 weeks ago

    Cupar, United Kingdom NHS Scotland Full time

    ICASS (Integrated Community Assessment & Support Service) aims to improve the quality of care and outcomes for older people in supporting them to remain independent within their own homes or communities. It is intended that ICASS will provide a person centred and integrated focus on hospital at home, hospital admission / discharge, intermediate care and...

  • System Administrator

    6 days ago

    Cupar, United Kingdom Kettle Produce Ltd Full time

    Kettle Produce Limited is one of the main providers of fresh and pre-packed vegetables in the country. We are a dynamic and customer focused business and these are exactly the kind of qualities we look for in all our employees. We currently have an opportunity for a System Administrator to join our Engineering team. As a System Administrator your role will...

  • Warehouse Administrator

    2 weeks ago

    Cupar, United Kingdom The Auchtermuchty Bond Ltd Full time

    Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. **Main purpose of job**: Provide office support to ensure the smooth running of The Auchtermuchty Bond Warehouse and Bottling Operations. Provide general administrative assistance to every...

  • Warehouse Operative

    6 days ago

    Cupar, United Kingdom Blachere Illumination UK Ltd Full time

    Warehouse Operative Monday to Friday 8.00am - 5.00pm (40 hours per week) Salary - £21,673 per annum We are one of the UK's largest providers of festive lighting, displays and other illuminations for city centres, retail parks and shopping centres. We pride ourselves at being at the forefront of our industry, with a focus on quality, expertise, and...

  • Fleet Assistant

    2 weeks ago

    Cupar, United Kingdom Fife Council Full time

    Job Details Based at Cupar Depot, Cupar, Monday to Friday,36hrs on a grade of FC4 we are looking for a highly skilled experienced Admin Assistant to provide administrative support in Fleet Services.  The postholder has specific responsibility to provide administrative support for customer service level agreements, fleet operating procedures and...

  • Fleet Assistant

    2 weeks ago

    Cupar, United Kingdom Fife Council Full time

    **Proposed Interview Date: Week Commencing Monday 8 July 2024** **Closing Date: Monday 1 July 2024** **Contract Type: Permanent** **Salary: FC4 £23,633.23 to £25,829.49** **Working Pattern: 36 Hours per week** **Location: Cupar Depot, Cupar trading estate **Supporting Statement** **Job Details** Based at Cupar Depot, Cupar, Monday to Friday,36hrs on...

  • Business Support Assistant

    1 week ago

    Cupar, United Kingdom The Richmond Fellowship Scotland Careers Full time

    We have an exciting opportunity to recruit a Business Support Assistant. This is a full-time post consisting of 35 hours per week. The post holder will be working in our Cupar office. Usual office hours are 9am till 5pm however we are happy to consider child-friendly working hours around drop off and pick up times, subject to completion of the contracted 35...

  • Visitor Services Supervisor

    1 month ago

    Cupar, United Kingdom National Trust For Scotland Full time

    KEY RESPONSIBILITIES AND ACCOUNTABILITIESSupervising/undertaking the day-to-day operation of the Palace and gardens to ensure an excellent customer/visitor experience.This includes supervision of:Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets).Line management of Visitor Services Assistants and...

  • Customer Services Supervisor

    4 weeks ago

    Cupar, United Kingdom The National Trust for Scotland Full time

    **Supervising/undertaking the day-to-day operation of the Palace and gardens to ensure an excellent customer/visitor experience. This includes supervision of**: - Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets). - Line management of Visitor Services Assistants and volunteers. - Duty management and...

  • Business Support Assistant

    4 weeks ago

    Cupar, United Kingdom The Richmond Fellowship Scotland Full time

    We have an exciting opportunity to recruit a Business Support Assistant. This is a full-time post consisting of 35 hours per week. The post holder will be working in our Cupar office. Usual office hours are 9am till 5pm however we are happy to consider child-friendly working hours around drop off and pick up times, subject to completion of the contracted 35...

  • Admin Co-ordinator

    4 weeks ago

    Cupar, United Kingdom Fife Council Full time

    **Proposed Interview Date: Week Commencing 27 May 2024** **Closing Date**:Sunday 19 May 2024** **Contract Type: Temporary until 08 June 2025** **Salary: FC6 £28,251.00 to £31,179.34 (Pro Rata)** **Working Pattern: 36 hours per week** **Location: Castlehill Primary School** **Purpose and Values of Education & Children’s Services Directorate** The...

  • Admin Co-ordinator

    4 weeks ago

    Cupar, United Kingdom Fife Council Full time

    **Proposed Interview Date: Week Commencing 27 May 2024** **Closing Date**:Sunday 19 May 2024** **Contract Type: Temporary until 08 June 2025** **Salary: FC6 £28,251.00 to £31,179.34 (Pro Rata)** **Working Pattern: 36 hours per week** **Location: Castlehill Primary School** **Purpose and Values of Education & Children’s Services Directorate** The...

  • Business Support Assistant

    4 weeks ago

    Cupar, United Kingdom The Richmond Fellowship Scotland Full time

    We have an exciting opportunity to recruit a Business Support Assistant. This is a full-time post consisting of 35 hours per week. The post holder will be working in our Cupar office. Usual office hours are 9am till 5pm however we are happy to consider child-friendly working hours around drop off and pick up times, subject to completion of the contracted 35...

  • Field Sales Representative

    2 weeks ago

    Cupar, United Kingdom Acosta Europe Full time

    **Field Sales Representative - Red Bull** Location**:Cupar** Salary**:Competitive** Business Entity**:Reach** Brand/Department**:Red Bull Grocery** Contract Type**:Permanent** Position Type**:Full Time** **Red Bull UK and Acosta Europe are looking for Field Sales Representatives (known as Strikers to Red Bull) to join our team based across the UK.** -...

  • Grade 2 Trainee Signallers

    6 days ago

    Cupar, United Kingdom Network Rail Full time

    Signalling matters to millions across the UK by keeping trains moving and people safe!If you’ve never considered working in signalling before, you might be wondering what it’s all about. So, here’s a quick introduction to what signalling is and why **it matters to millions.What is signalling?** Simply put, Signalling is a sophisticated traffic light...