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Nights Manager

3 months ago


Manchester, United Kingdom The Alan Hotel Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A NIGHT MANAGER AT THE ALAN HOTEL

What you'll be doing...

Reporting to the Reception manager you can expect your working day to include the following.

Managing a tight nit nights team on a daily basis
Running end of day reports to ensure smooth operational running for all departments
Completing excel spreadsheets to report crucial business information

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Nights Manager, you will need the following qualities and skills.

Previous nights hotel experience is required, preferably at supervisor level or higher.
A passion to provide excellent customer service.
Excellent written and verbal communication.
High quality phone ettiquete
Comprehensive knowledge of Microsoft Office programmes.
Knowledge of Opera Cloud or previous Opera versions is prefered but not necessary.
General bar knowledge, barista experience and basic cocktail experience is welcome.

Any relevant qualifications are welcome but not necessary

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

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