2nd Line Support

2 months ago

Chelmsford, Essex, United Kingdom Marcus Donald People Limited Full time

Managed Service Provider with strong track record of success and an impressive portfolio of clients is looking for a 2nd Line Support Engineer to join its growing team.

Based from home, this role will involve commuting to London and Essex.

This is an excellent opportunity for an ambitious candidate to become a key player in this agile firm.

SKILLS: To be considered for this role you must;Have a proven experience as a 2nd Line Support Engineer.Be highly proficient in Intune, Azure, Entra, MS Office suite, conditional access policies.

helpdesk software, firewalls, windows, Cisco & VPNs.Have familiarity with LAN/WAN networks and network protocols.Have excellent knowledge of computer hardware components and peripherals.You must be capable of working on your own initiative, self-motivated and willing to take on responsibility.ROLE: Working from home and on client site, your responsibilities will include;Provide technical support and assistance to end-users, ensuring efficient resolution of IT-related issues and quickly implementation of large projects.Diagnose and troubleshoot technical issues related to hardware, software and network systems.Install, configure and maintain all computer systems and applications cloud or onsite.Collaborate with 1st and 2nd Line Support Engineers to escalate complex issues.Document all support activities and resolutions in the ticketing system.Ensure compliance with IT Security policies and procedures.Assist in the maintenance of LAN infrastructure.

This is an exciting opportunity to join an innovative company with ambitious plans.

Please send your CV in word format for the attention of ALISON CALDER.

  • Field Support Engineer

    4 weeks ago

    Chelmsford, Essex, United Kingdom Empro Consultants Full time

    2nd Line Field EngineerEmpro Consultants is a prominent entity at the convergence of healthcare and law enforcement, celebrated for its pioneering solutions and technical proficiency in Health and Justice (H&J). The company provides a diverse range of services, including IT Consultancy, Project Management, and round-the-clock support, with a focus on...

  • Technical Support Specialist

    4 weeks ago

    Chelmsford, Essex, United Kingdom Empro Consultants Full time

    2nd Line Field EngineerEmpro Consultants is a prominent entity at the crossroads of healthcare and law enforcement, celebrated for its cutting-edge solutions and technical prowess in Health and Justice (H&J). The company provides a comprehensive range of services, including IT Consultancy, Project Management, and round-the-clock support, with a focus on...

  • Technical Support Specialist

    4 weeks ago

    Chelmsford, Essex, United Kingdom GS Solutions Full time

    Position OverviewWe are seeking a dedicated Technical Support Specialist to join our dynamic team at GS Solutions.This role involves providing 2nd and 3rd line support to our clients, ensuring their IT systems run smoothly and efficiently.Key Responsibilities:Deliver exceptional support to clients, both onsite and remotely.Manage and resolve technical issues...

  • Technical Support Specialist

    4 weeks ago

    Chelmsford, Essex, United Kingdom GS Solutions Full time

    Position OverviewWe are seeking a dedicated Technical Support Specialist to join our dynamic team at GS Solutions.This role involves providing 2nd and 3rd line support to our clients, ensuring their IT systems run smoothly and efficiently.Key Responsibilities:Deliver exceptional support to clients, both onsite and remotely.Manage and resolve complex...

  • Senior Finance Support Specialist

    1 week ago

    Chelmsford, Essex, United Kingdom ParentPay Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Finance Support Specialist to join our team at ParentPay Group. As a key member of our Service Desk, you will be responsible for providing exceptional 2nd line support for Financial Management Systems, including FMS, SIMS Fees Billing, SIMS Finance, and Finance Next Gen.Key...

  • Shift Manager Position

    1 day ago

    Chelmsford, Essex, United Kingdom Royal Mail Full time

    Job Opportunity: Night Shift ManagerWe are seeking a highly skilled and experienced Night Shift Manager to join our team at Royal Mail's Chelmsford Mail Centre.Key Responsibilities:Lead a large operation, inspiring and engaging a team of employees and engineers to achieve safety, quality, financial, automation, and employee targets.Develop and deliver the...

  • Shift Manager Position

    1 day ago

    Chelmsford, Essex, United Kingdom Royal Mail Full time

    Job Opportunity: Night Shift ManagerWe are seeking a highly skilled and experienced Night Shift Manager to join our team at Royal Mail's Chelmsford Mail Centre.Key Responsibilities:Lead a large operation, inspiring and engaging a team of employees and engineers to achieve safety, quality, financial, automation, and employee targets.Develop and deliver the...

  • Personal Lines Account Handler

    4 days ago

    Chelmsford, Essex, United Kingdom The Recruiter Specialists Group Ltd Full time

    Job SummaryThe Recruiter Specialists Group Ltd is seeking a highly skilled and experienced Personal Lines Account Handler to join our team. As a key member of our business, you will play a pivotal role in developing and maintaining effective working relationships with insurers and customers alike.Key ResponsibilitiesManage a portfolio of individual business...

  • Personal Lines Account Handler

    4 days ago

    Chelmsford, Essex, United Kingdom The Recruiter Specialists Group Ltd Full time

    Job SummaryThe Recruiter Specialists Group Ltd is seeking a highly skilled and experienced Personal Lines Account Handler to join our team. As a key member of our business, you will play a pivotal role in developing and maintaining effective working relationships with insurers and customers alike.Key ResponsibilitiesManage a portfolio of individual business...

  • Personal Lines Account Handler

    1 week ago

    Chelmsford, Essex, United Kingdom The Recruiter Specialists Group Ltd Full time

    Job SummaryThe Recruiter Specialists Group Ltd is seeking a highly skilled Personal Lines Account Handler to join our team. As a key member of our business, you will play a pivotal role in developing and maintaining effective working relationships with insurers and customers alike.Key ResponsibilitiesManage a portfolio of individual business clients and...

  • Personal Lines Account Handler

    7 days ago

    Chelmsford, Essex, United Kingdom The Recruiter Specialists Group Ltd Full time

    Job SummaryThe Recruiter Specialists Group Ltd is seeking a highly skilled Personal Lines Account Handler to join our team. As a key member of our business, you will play a pivotal role in developing and maintaining effective working relationships with insurers and customers alike.Key ResponsibilitiesManage a portfolio of individual business clients and...

  • Senior Service Desk Analyst

    6 days ago

    Chelmsford, Essex, United Kingdom ParentPay Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Desk Analyst to join our team at ParentPay Group. As a key member of our support team, you will be responsible for providing exceptional 2nd line support for our Financial Management Systems, including FMS, SIMS Fees Billing, SIMS Finance, and Finance Next Gen.Key...

  • Senior Service Desk Analyst

    5 days ago

    Chelmsford, Essex, United Kingdom ParentPay Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Desk Analyst to join our team at ParentPay Group. As a key member of our support team, you will be responsible for providing exceptional 2nd line support for our Financial Management Systems, including FMS, SIMS Fees Billing, SIMS Finance, and Finance Next Gen.Key...

  • Senior Service Desk Analyst

    2 weeks ago

    Chelmsford, Essex, United Kingdom ParentPay Group Full time

    Senior Service Desk Analyst – FinanceParentPay Group, a leading EdTech provider, is seeking a highly skilled Senior Service Desk Analyst to provide exceptional 2nd line support for Financial Management Systems, ensuring seamless customer experiences and driving business success.Key ResponsibilitiesProvide high levels of customer service at all times,...

  • Finance Senior Technical Analyst

    1 week ago

    Chelmsford, Essex, United Kingdom ParentPay Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Desk Analyst to join our team at ParentPay Group. As a key member of our support team, you will be responsible for providing exceptional 2nd line support for our Financial Management Systems.Key ResponsibilitiesCustomer Service: Provide high levels of customer service at all times,...

  • Finance Senior Technical Analyst

    1 week ago

    Chelmsford, Essex, United Kingdom ParentPay Group Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Desk Analyst to join our team at ParentPay Group. As a key member of our support team, you will be responsible for providing exceptional 2nd line support for our Financial Management Systems.Key ResponsibilitiesCustomer Service: Provide high levels of customer service at all times,...

  • Delegated Authority Underwriter

    1 week ago

    Chelmsford, Essex, United Kingdom Aon Full time

    About Aon Underwriting ManagersAon Underwriting Managers (AUM) provides underwriting and claims services for insurers, specializing in specific product categories and industry sectors. By focusing on commercial insurance products across various sectors, including Accident and Health, Property and Casualty, Financial Lines, and Marine, AUM functions similarly...

  • Delegated Authority Underwriter

    3 weeks ago

    Chelmsford, Essex, United Kingdom Aon Full time

    About Aon Underwriting ManagersAon Underwriting Managers (AUM) provides underwriting and claims services for insurers, specializing in specific product categories and industry sectors. By focusing on commercial insurance products across various sectors, including Accident and Health, Property and Casualty, Financial Lines, and Marine, AUM functions similarly...

  • Service Operations Coordinator

    1 week ago

    Chelmsford, Essex, United Kingdom Meridian Business Support Full time

    Job SummaryMeridian Business Support is seeking a highly organized and detail-oriented Service Administrator to join our client's team in Chelmsford. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of the workshop, providing exceptional support to the service team, and maintaining accurate records.Key...

  • Risk Management Expert

    1 week ago

    Chelmsford, Essex, United Kingdom Aon Full time

    About Aon Underwriting ManagersAon Underwriting Managers (AUM) is a leading provider of underwriting and claims handling services to insurers. We specialize in commercial insurance products across various sectors, including Accident and Health, Property and Casualty, Financial Lines, and Marine.Our ExpertiseAUM has an in-depth understanding of the diverse...