Current jobs related to Customer Assistant - Gloucester, Gloucestershire - Marks and Spencer
-
Bank Coordinator Assistant
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking a dedicated and organized Coordinator Assistant to join our team at Practice Plus Group on a bank basis. As a key member of our team, you will play a vital role in providing excellent customer service to our patients and stakeholders.Key ResponsibilitiesAssist the coordinator with administrative tasks, including calling patients...
-
Customer Service Representative
15 hours ago
Gloucester, Gloucestershire, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
12 hours ago
Gloucester, Gloucestershire, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.Key ResponsibilitiesProvide excellent...
-
Retail Customer Service Representative
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Lidl Full timeJob OverviewPosition: Customer AssistantCompensation: £12.40 per hourWork Arrangement: Full TimeExperience Requirement: Entry LevelWork Environment: Retail StoreReference: ZIPC1_UKTJPosition SummaryAs a Customer Assistant, you will play a vital role in delivering exceptional service to our customers. Your responsibilities will include:Providing assistance...
-
Customer Relationship Specialist
3 days ago
Gloucester, Gloucestershire, United Kingdom GCH Full timeFixed Term Contract Opportunity Gloucester City Homes (GCH) is a dynamic and ambitious housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We are seeking a Customer Relationship Specialist to take ownership of customer issues at the first...
-
Customer Relationship Specialist
4 days ago
Gloucester, Gloucestershire, United Kingdom GCH Full timeFixed Term Contract Opportunity Gloucester City Homes (GCH) is a dynamic and ambitious housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We are seeking a Customer Relationship Specialist to take ownership of customer issues at the first...
-
Branch Manager Assistant
5 days ago
Gloucester, Gloucestershire, United Kingdom SIG plc Full time**About SIG plc**SIG plc is a leading specialist merchant of roofing related products and services, with a strong presence in the UK market. As a company, we are committed to delivering a quality service to our valued customers and providing industry-leading products.**Job Summary**We are currently seeking an experienced and skilled Assistant Branch Manager...
-
Branch Manager Assistant
4 days ago
Gloucester, Gloucestershire, United Kingdom SIG plc Full time**About SIG plc**SIG plc is a leading specialist merchant of roofing related products and services, with a strong presence in the UK market. As a company, we are committed to delivering a quality service to our valued customers and providing industry-leading products.**Job Summary**We are currently seeking an experienced and skilled Assistant Branch Manager...
-
Keyholder - Customer Experience Specialist
14 hours ago
Gloucester, Gloucestershire, United Kingdom Levi Strauss & Co Full timeJob SummaryThe Keyholder - Customer Experience Specialist is a critical role at Levi Strauss & Co., responsible for delivering exceptional customer service and supporting the sales team to achieve sales targets. As a Keyholder, you will be the fundamental link between our products and customers, while supporting and assisting our Stylists.Key...
-
Keyholder - Customer Experience Specialist
11 hours ago
Gloucester, Gloucestershire, United Kingdom Levi Strauss & Co Full timeJob SummaryThe Keyholder - Customer Experience Specialist is a critical role at Levi Strauss & Co., responsible for delivering exceptional customer service and supporting the sales team to achieve sales targets. As a Keyholder, you will be the fundamental link between our products and customers, while supporting and assisting our Stylists.Key...
-
Retail Customer Service Representative
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Lidl Full timeJob OverviewPosition: Customer AssistantCompensation: £12.40 per hourWork Schedule: Full TimeExperience Required: Entry LevelEmployment Type: StoreReference: ZIPC1_UKTJPosition SummaryAs a Customer Assistant, you will play a vital role in delivering exceptional service to our customers. Your responsibilities will include:Providing assistance and support to...
-
Customer Experience Coordinator
3 days ago
Gloucester, Gloucestershire, United Kingdom Gloucester City Homes Full timeJob Summary:We are seeking a highly motivated and organized Customer Satisfaction Administrator to join our team at Gloucester City Homes. As a key member of our Satisfaction Team, you will provide administrative support and play a vital role in ensuring our customers receive exceptional service.Key Responsibilities:Provide administrative support to the...
-
Customer Experience Coordinator
3 days ago
Gloucester, Gloucestershire, United Kingdom Gloucester City Homes Full timeJob Summary:We are seeking a highly motivated and organized Customer Satisfaction Administrator to join our team at Gloucester City Homes. As a key member of our Satisfaction Team, you will provide administrative support and play a vital role in ensuring our customers receive exceptional service.Key Responsibilities:Provide administrative support to the...
-
Customer Service Representative
6 days ago
Gloucester, Gloucestershire, United Kingdom Lidl Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Experience Coordinator
2 days ago
Gloucester, Gloucestershire, United Kingdom Gloucester City Homes Full timeJob OverviewWe are seeking a highly organized and detail-oriented Customer Satisfaction Administrator to join our team at Gloucester City Homes.The successful candidate will provide administrative support to the Satisfaction Team, ensuring seamless day-to-day operations and contributing to the delivery of exceptional customer service.Key...
-
Customer Experience Coordinator
2 days ago
Gloucester, Gloucestershire, United Kingdom Gloucester City Homes Full timeJob OverviewWe are seeking a highly organized and detail-oriented Customer Satisfaction Administrator to join our team at Gloucester City Homes.The successful candidate will provide administrative support to the Satisfaction Team, ensuring seamless day-to-day operations and contributing to the delivery of exceptional customer service.Key...
-
Customer Service Representative
5 days ago
Gloucester, Gloucestershire, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
3 days ago
Gloucester, Gloucestershire, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Great Western Railway (GWR). As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience when interacting with us.Key...
-
Customer Service Representative
3 days ago
Gloucester, Gloucestershire, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Great Western Railway (GWR). As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience when interacting with us.Key...
-
Customer Service Representative
3 days ago
Gloucester, Gloucestershire, United Kingdom Lidl Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key Responsibilities:Provide excellent...
Customer Assistant
2 months ago
Summary
Operations AssistantAll the details
Work Pattern
Wk1
Sun
Mon
Tue
Thu
Fri
Wk2
Mon
Tue
Wed
Fri
Sat
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town' standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver best in town' standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates,it'sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG