Senior Customer Service Administrator

2 months ago


East Calder, West Lothian, United Kingdom search Full time

Senior Customer Service Administrator

Location: Livingston

Salary: 23, ,000 per year

About Us:

Our client , are experiencing significant growth and are looking for talented individuals to join our dynamic team. We pride ourselves on having a fantastic work culture, a modern office environment, and providing free parking for all our employees.

Role Overview:

We are seeking a Senior Customer Service Administrator to join our thriving team. The ideal candidate will be proficient in handling emails, have extensive telephone experience, and thrive in a fast-paced environment. This role is crucial in ensuring our customers receive the best service and support.

Key Responsibilities:

  • Manage and respond to customer inquiries via email and telephone in a timely and professional manner.
  • Provide exceptional customer service, addressing and resolving issues effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to ensure seamless service delivery.
  • Assist in training and mentoring junior team members.

Requirements:

  • Proven experience in customer service, preferably in a senior administrative role.
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work efficiently in a fast-paced environment.
  • Proficiency in using customer service software and databases.

What We Offer:

  • Competitive salary of 23, ,000 per year.
  • A supportive and friendly work culture.
  • Modern office facilities.
  • Free parking on-site.
  • Opportunities for professional development and career progression.

Join us at and be a part of our exciting journey

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.



  • East Calder, West Lothian, United Kingdom Office Angels Full time

    Do you thrive on providing a first-class Customer Service? Do you have a natural flair and passion for customer service and administration skills? Office Angels Livingston are collaborating exclusively with a fast paced and innovative team for a Permanent Facilities Help Desk Administrator. The role is perfect for someone who has proven experience in a...


  • East Calder, West Lothian, United Kingdom Office Angels Full time

    Sales and Customer Service AdvisorJob Title: Sales and Customer Service AdvisorLocation: Livingston (on-site)Contract Details: Permanent, Full TimeSalary: 24, ,000 per annum (depending on experience)Start Date: ASAP (flexible for the right candidate)Hours: Mon - Thurs 8.30-5pm and 3pm finish on Fridays Holidays: 25 days + 8 stats (they have a Christmas...


  • East Calder, West Lothian, United Kingdom Dogs Trust Full time

    We are seeking a skilled administrative support manager who possesses a deep understanding and passion for canine welfare, along with a strong commitment to outstanding customer service to fill the role of Administrative Support Manager at our Rehoming Centre. As part of the management team, the Administrative Support Manager will be primarily...


  • East Calder, West Lothian, United Kingdom Dogs Trust Full time

    We are seeking a skilled administrative support manager who possesses a deep understanding and enthusiasm for canine welfare, along with a dedication to outstanding customer service, to take on the role of Administrative Support Manager at our Rehoming Centre. As part of the management team, the Administrative Support Manager will primarily oversee...

  • Helpdesk Administrator

    2 months ago


    East Calder, West Lothian, United Kingdom Simply Solutions (Europe) Limited Full time

    The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary up to 25,000 per annum depending on experience. The core hours are Monday - Friday, 9am-5.30pm. Role Overview You will work alongside this...

  • Administrator

    4 weeks ago


    East Calder, West Lothian, United Kingdom Sodexo Full time

    We have a fantastic opportunity for a dynamic and enthusiastic individual to become a vital part of our established team at HMP Addiewell, as a Safer Custody Administrator.What We Are Offering:Salary £22,308 Per AnnumA permanent and fulltime position. Monday to Friday, 37.5 hour working week.Office based role.Please view our attached benefits guide to see...


  • East Calder, West Lothian, United Kingdom Dogs Trust Full time

    We are seeking a skilled administrative supervisor with a deep understanding of animal welfare and a dedication to outstanding customer support to fill the role of Assistant Manager Admin at our Rehoming Centre. As part of the management team, the Assistant Manager Admin will be primarily responsible for overseeing customer interactions, managing...


  • East Calder, West Lothian, United Kingdom Octagon Group Full time

    We have an exciting opportunity for a Senior Analogue Electronics Design Engineer with a company developing complex electronic products for a range of industry sectors.They are a global business and continually growing their R&D facility in Livingston and the Senior Analogue Electronics Design Engineer will be working on projects from the very first stages...


  • Mid Calder, West Lothian, United Kingdom NHS Lothian Full time

    We are seeking a skilled Administrative Support Officer to join our team at NHS Lothian. As a key member of our administrative staff, you will provide essential support to our reception area, ensuring a smooth and efficient experience for our patients.The successful candidate will have excellent customer service skills, a polite telephone manner, and strong...


  • Mid Calder, West Lothian, United Kingdom NHS Lothian Full time

    We are seeking a skilled Administrative Support Officer to join our team at NHS Lothian. As a key member of our administrative staff, you will provide essential support to our reception area, ensuring a smooth and efficient experience for our patients.The successful candidate will have excellent customer service skills, a polite telephone manner, and strong...


  • Mid Calder, West Lothian, United Kingdom NHS Lothian Full time

    We are seeking a skilled Administrative Support Officer to join our team at NHS Lothian. As a key member of our administrative staff, you will provide essential support to our reception area, ensuring a smooth and efficient experience for our patients.The successful candidate will have excellent customer service skills, a polite telephone manner, and strong...


  • Mid Calder, West Lothian, United Kingdom NHS Lothian Full time

    We are seeking a skilled Administrative Support Officer to join our team at NHS Lothian. As a key member of our administrative staff, you will provide essential support to our reception area, ensuring a smooth and efficient experience for our patients.The successful candidate will have excellent customer service skills, a polite telephone manner, and strong...


  • East Calder, West Lothian, United Kingdom Sky Full time

    Exciting Opportunity at Sky:We believe in constantly striving for improvement and turning innovative ideas into reality. If you are passionate about technology and innovation, then Sky is the place for you. Join our dynamic team and be a part of creating cutting-edge products and services that millions of people love.Job Overview: Design and implement...


  • East Calder, West Lothian, United Kingdom Blueberry Resourcing Full time

    Field Service Engineer - Central Scotland Leading company specializing in mobile plant and quarrying machinery are seeking an experienced Field Service Engineer to join our team. What You ll Do: In this dynamic role, you ll travel to customer sites across Central Scotland. Your responsibilities will include diagnosing, servicing, repairing, and maintaining a...


  • East Calder, West Lothian, United Kingdom CV Library Full time

    Field Service Technician – A Nationwide Service Provider – M8 Corridor – Salary: £26,000 - £32,700 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Health Cash Plan + Workwear + TrainingAre you ready to work on a wide range of equipment including load lifters, steps, cranes, ramps, winches, and moving decks? If gaining...

  • Assistant Manager

    2 months ago


    East Calder, West Lothian, United Kingdom Zachary Daniels Recruitment Full time

    Assistant Manager Fashion Retail Livingston Salary up to 35,000 + Benefits and BonusZachary Daniels Retail Recruitment are currently recruiting for a fabulous fashion store in Livingston . You will be the Assistant Manager of a trendy high street retailer and ensure that all day-to-day operational aspects of the store are managed effectively. You will be at...

  • Adoption Specialist

    2 weeks ago


    East Calder, West Lothian, United Kingdom Dogs Trust Full time

    About the Role:We are seeking a highly motivated and compassionate individual to join our team as an Adoption Advisor at Dogs Trust. As a key member of our rehoming centre team, you will play a vital role in ensuring the welfare of our dogs and finding them their forever homes.Key Responsibilities:Deliver exceptional customer service to potential adopters,...


  • East Calder, West Lothian, United Kingdom Alphamed Scotland Full time

    Job OverviewAlphamed Scotland is a leading provider of bespoke medical support at events throughout Scotland and advanced pre-hospital deployed care in settings worldwide.Key Responsibilities:Ensure effective planning and staffing of events, including recruitment and compliance of new talent as required to meet client needs.Organize the staffing of events...


  • East Calder, West Lothian, United Kingdom Alphamed Scotland Full time

    Job OverviewAlphamed Scotland is a leading provider of bespoke medical support at events throughout Scotland and advanced pre-hospital deployed care in settings worldwide.Key Responsibilities:Ensure effective planning and staffing of events, including recruitment and compliance of new talent as required to meet client needs.Organize the staffing of events...


  • East Calder, West Lothian, United Kingdom Sky Full time

    Exciting Opportunity at Sky:We believe in constantly striving for improvement and turning innovative ideas into reality. If you are passionate about technology and innovation, then Sky is the place for you. Join our dynamic team and be a part of creating cutting-edge products and services that millions of people love.Job Overview: Design and implement...