Information and Advice Trainer

2 months ago

London, Greater London, United Kingdom Independent Age Full time

At Independent Age, we believe that no older person should face financial hardship. That's why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.

You will support with the design and delivery of training to external clients (e.g. social prescribers, housing providers, community workers, advice workers, corporate partners) on financial rights-based information for older people in England, Scotland, and Wales, so that they can support older people to maximise their income and reduce their costs. You will also support with internal training where required.

You will be experienced in designing inclusive and accessible training and resources, and in delivering training virtually and in-person, including to corporates. With comprehensive knowledge of pensionable age welfare benefits, you should have a good understanding of issues affecting older people including social care, health services, housing, and scams. With excellent relationship and partnership building skills as well as great organisation and time management skills, you will have the ability to travel and undertake overnight stays to deliver in-person training and attend meetings.

For full details on the role and requirements, please review the job description and person specification. If your experience doesn't align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.

What it's like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it's like to work at Independent Age by visiting our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS (Certificate will be required for this role.

Closing Date: Midnight on Wednesday 22nd May 2024

Interview Dates:

Stage one - Tuesday 4th June 2024

Stage two – Tuesday 11th June 2024

  • Advice Services Managers

    1 month ago

    London, Greater London, United Kingdom Citizens Advice Hammersmith and Fulham Full time

    LOCATION: Across Citizens Advice Hammersmith & Fulham sites with the potential for some hybrid working following completion of successful probationary period.Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team....

  • Advice Session Supervisor

    1 month ago

    London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...

  • Advice Session Supervisor

    1 month ago

    London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...

  • Advice Session Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Citizens Advice Southwark Full time

    "Providing free, independent, confidential and impartial advice"Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice...

  • Project Manager, Energy Advice Strategy

    2 weeks ago

    London, Greater London, United Kingdom Citizens Advice Full time

    Job Title: Energy Policy Team - Project ManagerLocation: Blended between office and home (England and Wales). Time in office negotiableCitizens Advice is a charitable organization providing confidential advice online, over the phone, and in person for free. With a focus on fostering a fairer society, we assist millions of people annually across Great Britain...

  • Information & Advice Adviser

    4 weeks ago

    London, Greater London, United Kingdom AgeUK Full time

    Age UK's National Advice Line is recruiting for Information & Advice Advisors.Our team provide a vital service available to older people and anyone seeking advice to support an older person in need. Our team of trained Advisors are dedicated to providing accurate, impartial and comprehensive information and advice to help support those in later life.In...

  • Information & Advice Adviser

    1 month ago

    London, Greater London, United Kingdom AgeUK Full time

    Age UK's National Advice Line is recruiting for Information & Advice Advisors.Our team provide a vital service available to older people and anyone seeking advice to support an older person in need. Our team of trained Advisors are dedicated to providing accurate, impartial and comprehensive information and advice to help support those in later life.In...

  • Information and Advice Worker

    2 weeks ago

    London, Greater London, United Kingdom Age UK Hammersmith & Fulham Full time

    Job descriptionJob Purpose:To be responsible as part of a team the provision of an Information and Advice service for the older people of the London Borough of Hammersmith & Fulham.Duties: To deliver information and advice to older people and their families or carers, by:receiving and responding to individual enquiries made by telephone or in...

  • Resuscitation Trainer

    2 weeks ago

    London, Greater London, United Kingdom Central and North West London NHS Foundation Trust Full time

    Band 5 Resuscitation TrainerCentral and North West London NHS TrustAn exciting opportunity has arisen to join our Resuscitation Team as a Resuscitation Trainer, based in Central London. This is a full time, permanent position.The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support...

  • Advice & Information Worker (Havering)

    4 weeks ago

    London, Greater London, United Kingdom Age UK Redbridge, Barking & Havering Full time

    Advice & Information Worker (Havering) WORKING HOURS: 21 hours per weekSALARY: £24,868 pro rata; (£14,920 for 21 hours actual)CLOSING DATE: Monday 10th June by 12pmPROPOSED INTERVIEW DATE: Monday 17th June Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking &...

  • Advice & Information Worker (Havering)

    1 month ago

    London, Greater London, United Kingdom Age UK Redbridge, Barking & Havering Full time

    Advice & Information Worker (Havering) WORKING HOURS: 21 hours per weekSALARY: £24,868 pro rata; (£14,920 for 21 hours actual)CLOSING DATE: Monday 10th June by 12pmPROPOSED INTERVIEW DATE: Monday 17th June Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking &...

  • Trainer Tutor

    2 weeks ago

    London, Greater London, United Kingdom Forward Trust Full time

    Trainer/Tutor - AEB (London) Location: Barking, LondonSalary: £31,176 per annumDo you want deliver an exciting Green Skills programme? The Forward Trust is a fast growing Matrix Standard, ERSA Employability Awards 2020 Highly Commended vocational training, skills and employability provider. As part of our AEB contract (Kent) we are looking for an...

  • Rail Trainers

    2 weeks ago

    London, Greater London, United Kingdom Intertrain (UK) Ltd Full time

    Intertrain, Part of City & Guilds Training is currently recruiting Trainee Rail Trainers and NSAR Assured Trainers to join us nationwide.The centres we are currently recruiting for are based; Central London, Purley, Portsmouth, Bristol and Newmarket area but some flexibility for traveling is required.This is a fantastic opportunity to apply for this highly...

  • Vocational Trainer in Professional Services

    2 weeks ago

    London, Greater London, United Kingdom Dovetail and Slate Full time

    As a trusted educational recruitment agency, we're proud to work with over 200 colleges in the UK, a leading institution dedicated to providing exceptional learning experiences are in need of a Permanent Vocational trainer in Professional Service to join their team and make a difference in students lives. We're on the lookout for a dynamic Vocational...

  • Careers Information, Advice and Guidance Officer

    2 weeks ago

    London, Greater London, United Kingdom Akton Recruitment Full time

    Careers Information, Advice and Guidance OfficerLewisham£24/hrStart date: ASAPMain Purpose of the Job:To be responsible for the day to day delivery of the Information, Advice & Guidance (IAG) Service to both potential and existing clients ensuring that the highest possible standards of advice and guidance are rigorously maintained.To be responsible for...

  • Digital Skills Trainer

    2 weeks ago

    London, Greater London, United Kingdom We Are Group Full time

    About We Are Group:A Social Impact Company whose whole reason for being is to deliver positive outcomes for our learners allowing them to better their lives and future potential by having access to digital and online services.We believe in introducing everyone to the digital world - going online, accessing services, products, and advice - one click at a...

  • Digital Skills Trainer

    2 weeks ago

    London, Greater London, United Kingdom We Are Group Full time

    About We Are Group:A Social Impact Company whose whole reason for being is to deliver positive outcomes for our learners allowing them to better their lives and future potential by having access to digital and online services.We believe in introducing everyone to the digital world - going online, accessing services, products, and advice - one click at a...

  • Sales Trainer

    2 weeks ago

    London, Greater London, United Kingdom JJ Search Full time

    THE COMPANYAn established and highly reputable Wealth Management firm based with the City of London.THE ROLEThe Sales Trainer will work closely with the Front Office Investment Management and Financial Planning teams to focus on building out new client business and maintaining client business already in place.The Sales Trainer is to develop training...

  • Assessors / Trainers

    2 weeks ago

    London, Greater London, United Kingdom Capita Full time

    Assistive Technology Trainer/DSA Assessor - (Wales) Assistive Technology Trainer/DSA Assessor - (Wales) Assistive Technology Trainer / DSA Assessor - for anyone experienced as an Assistive Technology Trainer full training will be given on DSA Assessing Location: Hybrid - Wales Capita has been appointed by Student Loans Company (SLC) to supply Disabled...

  • Information, Advice and Guidance Manager

    1 month ago

    London, Greater London, United Kingdom UNIVERSITY OF EAST LONDON Full time

    Location: University SquareSalary: Starting from £44,577 per annum inclusive of London WeightingPost Type: Full TimePost Type: PermanentClosing Date: Monday 13 May 2024Interview Date: Wednesday 22 May 2024Reference: PSUniversity of East LondonFounded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is...